Log Collection for Call Drop Issue on 4G LTE Smart SOS Locator in Portugal

We are seeking a freelancer in Portugal to assist with a one-time project involving a 4G LTE Smart SOS Locator. The device is currently experiencing call drop issues when used with a specific telecom operator in Portugal. However, calls work correctly with SIM cards from other operators. To diagnose the issue, we require two sets of log files for comparison. Task Details: The freelancer will be responsible for conducting the following: 1. **Testing the Device:** - Perform a test using the provided 4G LTE Smart SOS Locator with a SIM card from the telecom operator experiencing the issue. - Perform a second test using a SIM card from another operator where no call drops occur. 2. **Log File Collection:** - Collect log files during the startup process of the device. - Collect log files detailing the process during the occurrence of the problem. 3. **Data Submission:** - Ensure that the collected log files are sufficiently detailed to enable our engineers to analyze and identify the root cause of the issue. Requirements: - **Location:** Must be residing in Portugal. - **Telecom Access:** SIM cards will be provided; the freelancer must only ensure they have network coverage in their area. - **Technical Knowledge:** Basic understanding of logging and diagnostic tools. - **Instruction Adherence:** Ability to follow detailed instructions for log generation and data collection. Additional Information: - The device and necessary instructions will be provided. - Clear communication and timely completion of the task are critical. If you meet the requirements and are interested in this project, please contact us with your details and availability. We look forward to collaborating with you!