Full-Time Russian-Speaking Customer Service Agent
$750-1500 USD
Kulipwa wakati wa kujifungua
As a full-time customer service agent, your primary responsibility will be providing phone support to our Russian-speaking clientele in the Software/IT industry. This role will also require you to handle technical support inquiries, thus a solid understanding of software and IT concepts is necessary.
Ideal Skills:
- Fluent in Russian and English (additional languages are a plus)
- Previous experience in customer service, preferably in the Software/IT industry
- Excellent communication skills
- Able to handle technical support inquiries
- Patience and empathy to understand customer concerns
- Ability to work full-time
Key Responsibilities:
- Provide excellent customer service via phone
- Handle technical support inquiries
- Maintain a positive and professional attitude toward customers at all times
Experience with customer service software and IT troubleshooting is a plus. Your goal will be to ensure customer satisfaction and manage customer inquiries in a timely manner.
Kitambulisho cha Mradi: #39000790
