Custom POS System Development .... UPDATED POS system not EFTPOS

I'm in need of a bespoke POS system similar to SQUARE, albeit not as intricate. This system should encompass sales processing, a robust reporting structure, and timesheet management. It must also seamlessly integrate with a third party EFTPOS system via LINKLY. Key Features: - Sales Processing: The system should efficiently handle all sales transactions. - Reporting Structure: I need a comprehensive reporting module that generates sales, inventory and employee performance reports. - Timesheet Management: The system should be capable of tracking and managing employee timesheets. Compatibility: - Mobile Devices: The POS system needs to be compatible with mobile phones and tablets. Ideal Skills: - Extensive experience in developing POS or similar financial transaction systems. - Proven track record of integrating systems with EFTPOS software via LINKLY. - Expertise in creating user friendly mobile and tablet compatible interfaces. - Ability to design comprehensive reporting modules. Please NOTE: you will need to get accredited with LINKLY [login to view URL] to integrate our POS system to the EFTPOS system provided by Live payments [login to view URL] BASIC Scope of Work for POS System Development Overview The POS system will serve as a complete "All-in-One" solution integrating marketing, booking, CRM, promotions, and staff management functionalities. It will provide seamless hardware and software integration with a cloud-managed backend. The solution will prioritize ease of use, intuitive UI, and multi-language support, and will be designed for remote assistance and real-time updates. Features and Functionalities 1. Unified Booking System 3-Booking Real-time Job Scheduling Real-time job scheduling for bookings and appointments. Integration of customer booking and job scheduling in one centralized platform. Smart Scheduling features (adjusts bookings based on staff availability, special offers, and promotions). Real-time Sync of bookings across all touchpoints (physical and online). Multiple customers can view and book using a shared timetable, ensuring one-time scheduling updates. Centralized processing of all customer interactions for a unified experience. 2. Integrated Marketing & Promotions Integrated Marketing Channels In-Store Advertising, Email, Social Media, Google Integration for running and managing campaigns. Allow businesses to design, launch, and monitor promotions and marketing campaigns directly through the EFTPOS system. Flex Vouchers & Traceable Coupons Customers will be able to receive and use digital vouchers and coupons. Traceable and reportable to aid in Marketing Analysis. Integrated with Customer Relations Management (CRM) to ensure that voucher use impacts loyalty programs, VIP awards, and customer profiles. Enable stores to track the efficacy of promotional strategies through detailed reports. Customer Profile & CRM Each customer will have a detailed profile including VIP status, credits, awards, and satisfaction scores. Profiles are accessible by staff to customize services and interactions based on customer preferences. 3. Staff Management Comprehensive Staff Management System Allows management of Shift, Attendance, Performance, and Salary. Includes role-based access control to ensure that sensitive data is only available to authorized personnel. Real-time performance tracking to help management optimize operations and service delivery. 4. Hardware and Software Integration Cloud Managed Hardware The POS hardware will be cloud-managed, ensuring remote access, centralized data storage, and system backup. Enable remote upgrades, diagnostics, and bug fixes. Instant Remote Support will be available in case of system failures or technical difficulties. Dual Touch Interactive Screens One interface for reception and customer interaction. Second interface for displaying member information, allowing staff to interact with customer profiles during transactions. Ensure that customers can also review their services, receipts, and upcoming bookings. 5. Intuitive UI Plug and Play The POS system will feature an intuitive, easy-to-navigate UI that ensures staff can immediately start using the system with minimal training. Allow seamless integration with other business systems for unified operations. Multi-Language Support The system will feature Auto Multi-Language support. Seamless language switching for both customers and staff. Real-time language adaptation based on user preferences (set automatically based on customer profile or manually by staff). 6. Professional Design No.1 Android AND IOS POS Hardware Custom-built POS hardware that will feature professional industrial design to ensure durability, speed, and performance in high-demand settings. Running on a Customized Android OS to enable seamless performance and integration of all features. Remote Assistance Instant Remote Support to assist with upgrade, diagnostics, and troubleshooting. Automated software updates to ensure the system is always up-to-date with the latest features and security patches. 7. FULL SALES and INVENTORY, Reporting & Analytics Marketing Analytics Detailed reporting tools to help businesses analyze the effectiveness of campaigns, coupons, and vouchers. Customer behavior tracking (purchases, frequency of visits, response to promotions). Staff Performance Analysis Real-time reporting on staff performance, including hours worked, customer satisfaction scores, and sales performance. Generate reports for payroll processing and performance reviews. Technical Requirements 1. Cloud Integration Backend services to be hosted on a secure cloud platform. Ensure real-time data sync between hardware and cloud storage. Data Security & Backup to prevent loss of customer and transaction data. 2. Android-Based POS System and IOS bases POS system POS hardware to run on a custom Android OS designed for high-speed transactions. Auto-updating capabilities for the OS and all integrated applications. 3. Multi-Platform Compatibility Integrate with external CRM, marketing, and staff management platforms through APIs (if required). Ensure compatibility across various devices (desktop, tablet, and mobile for remote management). 4. Security & Compliance Ensure compliance with PCI-DSS standards for processing card payments. Encryption for all sensitive customer data (financial information, personal details).