With over 9 years of hands-on experience in CRM development, customization, and business logic implementation, I have successfully delivered end-to-end solutions to clients across various industries. My expertise includes:
Business Logic Implementation: Developing complex business logic and automation using workflows, custom scripts, and built-in tools like triggers, conditions, and actions to streamline business operations.
Third-Party Integrations: Integrating CRM with third-party applications such as payment gateways, email systems, accounting software, and other business tools to ensure seamless data flow and enhanced functionality.
Database Design & Management: Expertise in designing and managing databases within CRM, ensuring optimal data structure for performance and scalability.
Custom Reports & Dashboards: Creating custom reports, dashboards, and analytical tools to provide valuable insights, aiding in decision-making processes for businesses.
Client Interaction & Requirement Analysis: Engaging with clients to understand their requirements, offering recommendations, and providing consultation on the best use of CRM to achieve business goals.