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I'm looking for a fun and engaging flyer to promote my new product, the ELECTRONIC INSECT BITE HEALER, on Facebook and Instagram. The flyer needs to prominently feature positive customer reviews, so we can change the names of some Amazon reviews I have. It should also be bright and vibrant in color scheme. Key elements to include: - Photos of the product and packaging (supplied) - Some 5-star reviews (supplied, but names need to be changed) - Our logo (supplied) - Our website (supplied to the winner) - QR CODE (supplied to the winner) The product is user-friendly as it comes with a USB charged power pack, can be plugged into your mobile phone, and includes a Type C to Lightning plug adapter. Ideal skills and experience for this job include: - Graphic Design - Market...
I need a freelancer to remove the backgrounds of 1-10 of my personal photos. The backgrounds are relatively simple, so this should be a basic task. These photos will be used for personal use. Ideal Skills: - Proficiency in photo editing software (like Photoshop) - Attention to detail - Ability to deliver on time I am looking for someone who can do this task efficiently and with good quality.
I need a social media expert to set up and manage my Facebook and Instagram pages. The focus will be on creating and posting image-based content that is professional and polished, in line with my brand's aesthetic. Key Responsibilities: - Setting up Facebook and Instagram Pages - Developing and implementing both organic and paid marketing strategies - Content Creation and Posting: Primarily image-based posts, with a professional and polished style - Goal-Oriented: All efforts are focused on driving traffic to my website Ideal Candidate: - Proven experience in social media management, particularly with Facebook and Instagram - Exceptional content creation skills - Strong understanding of both organic and paid marketing strategies - Ability to create profession...
As a newcomer to the Dubai real estate market, I need someone with expertise in lead generation and social media marketing. Primarily, I want to focus on Instagram and Facebook, where I will be posting property listings. Key Responsibilities: - Generating quality real estate leads in Dubai - Enhancing my presence on Instagram and Facebook - Assisting with the creation and posting of property listings content Ideal Skills: - Proven experience in lead generation, particularly in the real estate sector - Proficiency in Instagram and Facebook marketing - Ability to create engaging property listings content If you have the knowledge to help me navigate the Dubai market and can support me in other aspects, let's discuss a potential collaboration.
...software/website designer to create a unique e-commerce platform with social networking features. Key components include: - User profiles: Users should be able to create personal profiles, showcasing their preferences, purchases, and social interactions. - Messaging system: An integrated messaging system for users to communicate, share experiences, and discuss products. - Activity feed: A dynamic activity feed that keeps users updated on their friends' activities, new product launches, and site updates. Additionally, I need the site to have PayPal as the sole payment gateway. Ideal candidates for this project should have proven experience in designing e-commerce websites with integrated social networking features. A solid understanding of creating user profiles, ...
I'm looking for a professional graphic designer to create some banners for my company’s social media platforms: Facebook, Twitter, LinkedIn and one more. The design style should be professional and corporate. Key Requirements: - Design should align with a corporate and professional aesthetic - Focus on brand awareness in the messaging - Experience with social media design a plus Need the correct size banner for each social media site. The ideal freelancer for this project would be someone who can understand and translate our corporate identity into engaging, brand-focused social media banners.
...looking for a highly proficient and experienced GoHighLevel (GHL) specialist to assist with setting up the functionality of the platform for my business. This is a technical setup-focused role, and I need someone who is deeply familiar with the features and customization options within GoHighLevel. Scope of Work: Calendar Function Setup: Configure the calendar function to manage bookings for group dance classes. Set up recurring schedules, class categories, and proper time-slot management. Ensure seamless integration with my existing workflows and ensure clients can book and manage their appointments easily. Automation Funnels for Booking Confirmations: Create a fully automated system for sending: Text message reminders. Email reminders. Post-class follow-ups, if applicable....
...sessions, or expert panels. Networking at Events: Connect with attendees or organizers before, during, and after events. 6. Fan Interaction & Branding Live Streaming: Enable athletes to host live sessions or share live game highlights. Fan Messaging: Controlled Q&A or interaction spaces for fans. Merchandise Marketplace: Sell personal or team-branded gear. Content Sharing: Share behind-the-scenes photos, videos, and training updates. 7. Collaboration & Sponsorships Brand Partnerships: Connect athletes with sponsors or sports brands for endorsements. Team Collaborations: Space for teams to strategize or plan together. Media Partnerships: Share content or collaborate with sports media outlets. 8. Advanced Search & Filtering Talent Search: Filters for specific ski...
I'm in need of a professional and sleek magazine cover design for "Secu...aimed at security professionals. This magazine covers a range of topics including training, safety, professional development, product reviews, and more. Empowering Security Professionals: Safety, Skills and Success Key Requirements: - The design should prominently feature the magazine title, the main article headline, and relevant imagery or graphics. - The imagery should primarily consist of photos of security professionals. Articles in this issue - Situational Awareness: Sub-title: Steps to follow when approaching the unknown - Panic Attacks: Sub-Title: How Security can Help - Traits of a Professional: Being recognized as a first responder - Products Review - Ask the Expert (Q&A...
I'm seeking a skilled videographer/editor to help bring my brand story to life and compile a series of customer testimonials into a montage-style video. Key Requirements: - Crafting a compelling brand narrative through video - Editing customer testimonials into a montage of clips - Ensuring all content is suitable for YouTube, Instagram, and Facebook Ideal Skills: - Experience with brand story video creation - Expertise in montage-style editing - Understanding of different social media platform requirements Please apply if you have a portfolio that demonstrates relevant experience.
...work inspecting power poles. - The final deliverables should include a 300dpi, CMYK Photoshop file, a jpg, and a vector file for future editing. Ideal Skills: - Graphic Design - Logo Design - Photoshop - Illustration Experience with creating cartoonish logos and working within specified color palettes is a plus. Please refer to the attached images for inspiration and guidance. I have attached photos of power poles, my car (logo is going on canopy) , and the style of logos I liked...
...information. Flyers Template A versatile design for advertising promotions, services, or seasonal offers. Editable sections for images, headings, text, and call-to-action buttons (for example: "Call Today for a Free Consultation!" or "Expert Dental Equipment Repair"). Should fit both print and digital formats (A4 or letter size). Social Media Templates (Instagram, Facebook, LinkedIn) At least 3 different designs per platform (cover photos, posts, and story templates). Customizable text layers for promotions, announcements, and updates. Should be visually engaging and align with EB Profix LLC's professional branding. Optional Additions (if applicable): Email newsletter template. Business or service brochures. Postcard templates. Requirements for ...
The city I live in got hammered with over a foot of snow and ice earlier this week. There are huge piles all around the neighborhood where they were plowed up by trucks treating the road. The joke is that the piles are never going to melt. I found two decent photos from the front of my house during a warmer time. They are attached. I'd like to have a large pile of snow and ice placed somewhere between the sidewalk and the street, near the mailbox. I'll post it on social media for smiles and laughs. Thank you!
...full-time position will become easier with practice as you learn to identify the best posting opportunities efficiently. Key Responsibilities 1. Posting Links Across the Internet: You are responsible for posting links on different websites and platforms every day, including but not limited to: Online forums and communities. Blog comment sections and article discussions. Social media platforms (Facebook Groups, LinkedIn Groups, Reddit, etc.). Classified ad sites (e.g., Gumtree, etc.). Q&A platforms (e.g., Quora, Yahoo Answers). Open directories and resource listings. Niche-specific forums (e.g., hobby groups, regional platforms). Public website comment sections. Video comment sections (e.g., Vimeo). Note: You are responsible for finding suitable platforms and websites where t...
...full-time position will become easier with practice as you learn to identify the best posting opportunities efficiently. Key Responsibilities 1. Posting Links Across the Internet: You are responsible for posting links on different websites and platforms every day, including but not limited to: Online forums and communities. Blog comment sections and article discussions. Social media platforms (Facebook Groups, LinkedIn Groups, Reddit, etc.). Classified ad sites (e.g., Gumtree, etc.). Q&A platforms (e.g., Quora, Yahoo Answers). Open directories and resource listings. Niche-specific forums (e.g., hobby groups, regional platforms). Public website comment sections. Video comment sections (e.g., Vimeo). Note: You are responsible for finding suitable platforms and websites where t...
Get Paid to Visit Hospitals in Switzerland, France, Germany, Italy, the Netherlands, Spain! ? We’re hiring people in Switzerland, France, Germany, Italy, the Netherlands, Spain for a simple and rewarding task: What You’ll Do: 1️⃣ Visit hospitals near you. 2️⃣ Take photos of doctor directories or clinic boards. 3️⃣ Send the photos to us. What You’ll Earn: ? €40 per large hospital (300+ doctors) ? €25 per smaller hospital Why Join? ✅ Flexible schedule – work when it suits you. ✅ No experience needed – just a smartphone. ✅ Get paid quickly for your effort Who Can Apply? Anyone in [City/Country] who can visit hospitals, including students, part-timers, and delivery staff. How to Apply: ? Message us with your: City/region Availability List o...
Hello, I need someone to help market and grow my Facebook Group to a specific geographic area. I do not have a Facebook Page. Open to any ideas. Thanks :)
...Tableau de bord pour l’organisateur (nombre de tickets vendus, recettes, etc.). Espace pour le participant (liste d’événements recommandés, achat direct, réservation, historique des achats). Marketplace pour les besoins d’un événement Mise en relation entre organisateurs et prestataires (DJ, traiteur, photographe, location de matériel, transport, etc.). Fiches profil des prestataires avec avis, photos, tarifs, etc. Outil de comparaison (budget, localisation, notes des utilisateurs). Messagerie intégrée pour négocier, clarifier les détails de la prestation, etc. Principales fonctionnalités à intégrer : Authentification sécurisée (comptes organisateurs...
We are seeking a skilled and experienced website developer to design and develop a dynamic website that meets the following requirements: 1. Payment Gateway Integration Seamless integration of Razorpay for secure and efficient payment processing. 2. Analytics Setup Implementation of Google and Facebook Analytics to track website traffic, user behavior, and marketing performance. 3. Traffic Tracking Real-time tracking of visitors and their interactions on the website. 4. Sales Report Generation Automated generation of detailed sales reports, including key metrics and insights. 5. PDF Invoice System Ability to generate and download professional PDF invoices for every transaction.
I'm seeking a skilled Canva designer to replicate a trifold holiday card. The card features a modern design and includes all six sides with photos and messages. I have all the necessary photos and messages ready for use. Ideal Skills and Experience: - MUST CREATE in CANVA. - Prior experience designing trifold cards - Strong attention to detail - Ability to follow specific design instructions - Modern design sensibility
... Option 1: A sound tone without voiceover. Option 2: A sound tone with a voice dictating our slogan. - Integration of the sound identity into a professional video outro, simple yet customizable. If possible, the design should be done in a tool like Canva so we can edit it ourselves later. Context: We are launching a 2025 advertising campaign focused on social media (Instagram, Facebook, and LinkedIn) that includes short videos (Reels), posts, and paid ads. The sound identity and outro video must: - Attract B2B clients aged 40 to 60 (decision-makers). - Be professional, impactful, and memorable. What We’re Looking For: - Marketing Expertise to refine and validate our initial ideas for maximum impact. - Sound Design Skills to create a unique jingle or sound ...
... The project involves creating a REST backend to run these workflows, generating group images like family holiday pictures. Key Responsibilities: - Fine-tuning Flux by creating Loras for each individual based on provided images. - Using custom workflows and techniques to generate group images with consistent individuals, all without blending. Ideal Skills & Experience: - Proficiency in generative AI image tools, particularly Flux and ComfyUI. - Strong backend development skills. - Experience in creating and deploying REST backends. - Prior work with AI in image generation, especially in creating group photos. Please note, I have not yet specified the critical aspects of the project, nor the types of photos or image sources. Your expertise and cr...
I am looking for a professional who can create engaging digital ads for my business aimed at generating leads or sales. The primary platform for these ads will be Facebook and Instagram, so familiarity with the specific requirements and best practices for these platforms is crucial. Key Tasks: - Design and develop digital ads for Facebook and Instagram - Understand and implement strategies aimed at generating leads and sales - Create professional and appealing work that aligns with my brand Ideal Skills and Experience: - Proven experience in creating social media ads - Strong understanding of Facebook and Instagram advertising - Graphic design skills - Experience with lead generation and sales strategies - Knowledge of current social media trends
Make IG reels using photos and video provided (Harry Potter theme)
I'm seeking an expert in social media marketing with a focus on Facebook and Instagram. - **Facebook**: I need to boost our Facebook page and increase the views on our Facebook Reels. - **Instagram**: The focus here is on enhancing the visibility of our Instagram Reels. - **YouTube**: Lastly, I need help in boosting our YouTube videos. The main objective is to get more views on our content, particularly on Facebook. Ideal candidates would have a track record of successful social media campaigns, preferably with experience in working with video content. Understanding of the algorithms and advertising options on these platforms is crucial. I am looking for someone who can provide a tailored strategy to help increase our visibility and engagement.
I'm in need of a seasoned professional with extensive experience in Java or Python to develop an efficient email checker. The primary purpose of this tool is to filter and group emails. Key Requirements: - Development of a fast-running, headless email checker using Openbullet - Incorporation of 2Captcha via manual captcha solving - Use of residential proxies for the operation Ideal Skills and Experience: - Proficient in Java or Python - Previous experience with Openbullet - Familiarity with 2Captcha - Expertise in using residential proxies - Ability to build a fast, efficient tool
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I'm looking for a designer to create a group of girls, dubbed "box Babes", in a realistic art style. Each girl should be in a specific uniform, looking a little different from one another. The design will feature a 'skybox' logo placed above and behind the girls, with each girl holding a different item - beer, pizza, and a football. Key Requirements: - I want all design files provided, so that I can edit them if necessary. - I would prefer the final output in Photoshop, in layers. The background behind the girls should be a plain color, and the facial expressions of the girls need to be 'smiling' and 'cheerful'. Ideal skills for this job include: - Proficiency in creating realistic designs - Experience with character design...
I’m looking for an experienced architectural photographer who can capture both the interior and exterior of my property in a warm, inviting style. The photos will be used for real estate social media posts, so they must be high-quality and visually engaging. Key Responsibilities: -Capture detailed interior and exterior views of the property -Highlight unique architectural features, landscaping, and outdoor spaces (including lots of foliage and open areas) -Create a portfolio landing page showcasing the photos in a warm, inviting manner -Develop a layout or floor plan of the property to accompany the photographs Ideal Skills and Experience: -Proven experience in architectural photography -A portfolio that demonstrates a warm, inviting photography style -Experience cr...
Seeking a professional photographer for a 60-minute wedding at Chelsea Townhall. Key Responsibilities: - Capture the short ceremony - Traditional/posed family portraits - Couple portraits on the stairs The ideal freelancer should have: - Extensive experience...professional photographer for a 60-minute wedding at Chelsea Townhall. Key Responsibilities: - Capture the short ceremony - Traditional/posed family portraits - Couple portraits on the stairs The ideal freelancer should have: - Extensive experience in traditional/posed wedding photography - A portfolio demonstrating capturing of key moments at weddings - Availability for a timely delivery of all edited photos post-event. Please note, the focus will be on posed shots, so a knack for creating beautiful, composed images i...
I'm seeking a professional to set up Instagram and Facebook ads for my beauty business. The primary goal of these ads is to generate leads. Key Requirements: - Comprehensive understanding of Instagram and Facebook ad systems - Proven track record of lead generation through social media ads - Experience in the beauty industry is a plus - Ability to target and reach a national audience - Proficiency in targeting specific demographics, particularly adults aged 26-50 I wish for the ads to be engaging, appealing and tailored to attract potential leads within the specified demographic. Please include examples of your previous work and results achieved in your proposal.
Looking for a dynamic social media manager focused on building a community around our e-bike brand. This role will primarily involve managing our Facebook, Instagram, and TikTok platforms. Key Responsibilities: - Developing engaging content to foster interaction and build a loyal community of e-bike enthusiasts - Strategically planning and executing posts on Facebook, Instagram, and TikTok Ideal Skills: - Proven experience in social media management, particularly on the mentioned platforms - Strong creative skills to develop engaging content - Excellent understanding of community building strategies on social media - Passion for cycling or knowledge about e-bikes is a plus
I'm in need of a professional photo editor with a strong understanding of urban afro hip hop aesthetics. I will provide four photos that need to be transformed into gritty, urban, hip hop-inspired album covers. The name "QUE" must be incorporated on each cover in a graffiti style font. Ideal skills for this project include: - Proficiency in photo editing software (e.g., Photoshop) - Strong graphic design skills - Understanding of urban and hip hop aesthetics - Ability to create gritty, urban-inspired visuals - Experience with album cover design
We're a real estate company seeking an expert photo editor with a quick turnaround time. We have an in-house photographer, but the demand for high-quality edited photos has outstripped our current capabilities. Key Responsibilities: - Edit 50-75 photos per job, typically received daily - Color correction and lighting adjustment - Lens correction and straightening lines - Enhance images to attract clients and potential buyers Requirements: - Expertise in Lightroom or equivalent cutting-edge software - Experience in real estate photo editing preferred - Ability to deliver within a 24-hour timeframe We're open to your professional suggestions for style and presets. Please provide a portfolio of your previous work, particularly if you have experience with real estat...
I own a company that sells flooring in Italy, and I would like to implement advertising on social media for a catalog of 30 products. I would like to advertise on: Facebook (Shopify integration available) YouTube (Shopify integration available) Instagram (Shopify integration available) WhatsApp (Shopify integration available through third-party apps) TikTok (Shopify integration available) LinkedIn (Shopify integration not directly available; external marketing tools can be used) Pinterest (Shopify integration available) Twitter (Shopify integration available through third-party apps) Snapchat (Shopify integration available through third-party apps) Telegram (Shopify integration not directly available; bots or external tools can be used) I need a detailed proposal for all or only p...
I have a 3D head figure (obj) with far too many details and a part that's missing (behind, hair). I need it smooth, cleared and ready for 3D print. I cannot upload it here because of the size. I can provide the original photos, if needed. I'm looking for long term collaboration, if possible. Important: please do NOT bid if you do not intend to respect you price proposal. The request is clear, as well as my price range. Have respect for anyone's time, please. Any abuse will be reported.
...business. The focus will predominantly be on B2B lead generation. Key Responsibilities: - Develop and implement strategies for organic marketing across various platforms, specifically social media, blogging, and email marketing. - Target and engage with potential B2B clients primarily on Facebook, LinkedIn, and Instagram. - Generate quality leads that can convert into potential business. Ideal Skills: - Proven experience in B2B lead generation and organic marketing. - Proficiency in managing and marketing on Facebook, LinkedIn, and Instagram. - Excellent blogging and email marketing skills. - Strong communication and networking abilities. I'm looking for someone who can help me reach my business goals through effective lead generation and organic marketing strateg...
Fix per product 25 Rs for Amazon Aplus content, I have 2000 products for which A content need to be created.I'm looking for a Photoshop expert to edit my product images, Amazon A Plus content, infographic style photos . The editing requirements include removing the background and creating an infographic. Key Requirements: - Background removal: I need the images to be clean and professional, ready for e-commerce platforms. - Infographic creation: A mix of elements I provide and your creativity to make these images informative and visually appealing. Ideal Skills: - Proficient in Photoshop with experience editing product images. - Creative mindset for infographic design. - Good communication skills for coordinating on provided elements.
I'm an advanced Facebook Ads user looking to refine my skills. I specifically want to delve deeper into: - Advanced targeting techniques: Understanding how to reach my ideal audience more effectively. - Conversion tracking: Learning how to accurately measure the effectiveness of my ads. - Optimizing ad spend: Finding ways to get the most out of my budget. Fix Budget 1200 Rs. for this. I'd prefer a customized one-on-one session tailored to my specific needs and goals. Ideal skills for the job include: - Proven experience in teaching Facebook Ads. - In-depth knowledge of the platform. - Ability to customize sessions based on the learner's needs.
I'm looking for a skilled photo editor who can enhance my water bottle images for Amazon. The main edits I need include: - Background removal: The images should have a clean, professional look with the background removed. - Color Correction: ...water bottle images for Amazon. The main edits I need include: - Background removal: The images should have a clean, professional look with the background removed. - Color Correction: The images need to be color corrected to ensure the water bottle looks its best. - Adding Text or Graphics: I will need some text and graphics added to certain images, so experience with this is a must. All edited photos will be used for a product listing, so they need to meet Amazon's photo requirements. Please provide examples of similar work you&...
I need a professional photo editor to enhance a church publicity photo for high-qu...color correction, brightness adjustment, and retouching imperfections. Additionally, there are specific elements/people in the photo that need to be added or removed as per my instructions. Ideal Skills and Experience: - Proficient in photo editing software - Excellent attention to detail - Able to follow specific instructions - Creative and able to suggest improvements - Experience in preparing photos for print Key Tasks: - Enhance the photo for high-quality printing - Implement specific changes I will provide - Suggest and make general improvements to the photo Please note, this project requires someone who can adhere to specific changes while also delivering a polished final product suitable ...
Job Summary: We are seeking a results-driven Digital Marketing Campaign Manager to oversee and execute advertising campaigns on Facebook, TikTok, Google Ads, and Twitter. The ideal candidate will have a deep understanding of digital marketing, experience in identifying target audiences, setting up and optimizing campaigns, and analyzing performance to provide actionable insights. Position will be WEEKLY - Approx 5 hours to start per week Responsibilities: Campaign Management: Develop and launch targeted ad campaigns across Facebook, TikTok, Google Ads, and Twitter. Research and identify the best-performing audiences and demographics for each platform. Create compelling ad copy, visuals, and landing pages to maximize campaign effectiveness. Strategy & Targeting: Conduct...
I am looking for a social media company that will write posts and add followers to my Facebook Page with the goal to target specific regions of the mid-atlantic United States. 3 posts per week and 200 connection requests per week should be sufficient. The goal would be to add 300-400 followers per month.
...settlement industry. The ideal candidate will have hands-on experience with creating, optimizing, and managing Meta (Facebook & Instagram) ad campaigns that generate high-quality leads. This is a freelance position with an immediate start. Key Responsibilities: Campaign Planning & Strategy: Develop a comprehensive B2C lead generation strategy tailored to the loan/debt settlement niche. Identify the target audience and create a buyer persona for precise ad targeting. Ad Creation & Management: Design engaging ad creatives (image, video, and copy) that comply with Meta advertising policies, especially for sensitive industries like loans. Set up and manage campaigns across Facebook and Instagram. Conduct A/B testing on ad creatives, targeting, and placements. Opti...
I am looking for a skilled social media expert to manage my Instagram page. The primary focus will be promoting my products/services. Key Responsibilities: - Create and add engaging content daily, focusing on product photos, customer testimonials, and promotional videos. - Strategically boost engagement and increase followers - Understand and implement Instagram's best practices for product promotion. Ideal Skills and Experience: - Proven track record of managing Instagram pages - Experience with product promotion on social media - Creative content creation skills - Strong understanding of Instagram's algorithms and follower engagement strategies
I am looking for an experienced affiliate marketing professional to help me run successful paid ad campaigns and generate income through affiliate offers Project Requirements: Campaign Setup: Create and manage high-converting paid ad campaigns across platforms such as Google Ads, Facebook Ads, Instagram Ads, or TikTok Ads. Use native ad platforms like Taboola, Outbrain, or PropellerAds if necessary. Offer Optimization: Select the best-performing affiliate offers from (or other networks). Optimize campaigns to maximize ROI and earnings. Landing Page Design: Create or suggest high-converting landing pages for the campaigns. Ensure landing pages are mobile-friendly and comply with ad platform policies. Ad Copy and Creatives: Write compelling ad copy tailored to the selected offers...
I'm looking for a modern and sleek logo for my short term rental property company, LunaDog LLC. The logo should incorporate the name and a simple/cartoon/o...part of the branding. Initially, this logo will be used on hats and shirts, but it should also be versatile enough for potential use on letterhead and other materials in the future. Key Requirements: - The logo should be in black and white. - It should convey a modern and sleek aesthetic. - It should only include the outline of Luna's face, with no additional elements or symbols. (attached a few photos to reference) Ideal Skills and Experience: - Strong portfolio of logo design, specifically in a modern and sleek style. - Experience with design for apparel and other branded materials. - Ability to create simple, ye...
I have a personal photo in which my eyes were closed, and I need them to be edited to appear open. I have additional photos of myself with my eyes open that can be used for the edits. The final photo will be used for personal use. Ideal Skills and Experience: - Proficient in photo editing software - Experience in retouching and color correction - Attention to detail - Creative and able to seamlessly blend edits
I'm looking for an experienced AI developer to help personalize user interactions on my website and Facebook Messenger. The goal is to enhance user experience through tailored automated customer interactions. Key Responsibilities: - Implement AI on my website chat and Facebook Messenger for automated customer interactions - Tailor AI responses to optimize user experience Ideal Skills: - Proficiency in AI development - Experience with website and Facebook Messenger integration - Strong understanding of customer interaction automation