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Rachel E.
@rachelegbe2
4,7
7
3,1
3,1
100%
Sales Operation | Social Media Management | VA
$5 USD / jam
・
Nigeria (7:11 PM)
・
Bergabung Agustus 27, 2023
$5 USD / jam
・
Results-driven sales and social media professional with 3+ years of expertise in driving engagement, sales growth, and brand awareness across multiple industries. Proven track record of success in managing social media campaigns, developing content strategies, and building strong customer relationships. Skilled in leveraging CRM platforms, sales automation tools, and social media analytics to optimize performance and exceed targets. A creative problem-solver with excellent communication skills, dedicated to delivering tailored solutions that drive business results and foster long-term growth
As a Social Media Virtual Assistant for Sweet Furnitures, I optimized profiles on Facebook and Instagram, boosting follower engagement by 70% in 4 months. I scheduled posts using Hootsuite and Buffer, maintained a 95% customer response rate within 30 minutes, and contributed to campaigns that increased sales by 5%. I also grew the follower base by 15% in 6 months, enhancing brand awareness and visibility
Columbus, United States
Mar, 2024 - Menyajikan
•
9 bulan, 8 hari
Social Media Virtual Assistant
Feb, 2024 - Jun, 2024
•
4 bulan, 1 hari
e-Merge Real Estate
Feb, 2024 - Jun, 2024
•
4 bulan, 1 hari
As a Social Media Virtual Assistant at E-Merge Real Estate, I optimised social platforms, driving a 60% boost in engagement within 4 months. I developed content strategies, scheduled posts via Buffer, and ensured prompt responses with a 90% inquiry resolution rate. By collaborating on marketing campaigns, I contributed to a 10% increase in leads and strengthened the brand's online presence, resulting in higher visibility and customer interest.
Columbus, United States
Feb, 2024 - Jun, 2024
•
4 bulan, 1 hari
Customer Support Representative
Agu, 2021 - Agu, 2023
•
2 tahun
Bloom Choices Media
Agu, 2021 - Agu, 2023
•
2 tahun
Worked as a customer support to help streamline customer Support and manage sensitive customer information
Agu, 2021 - Agu, 2023
•
2 tahun
Edukasi
Salesforce Sales Operations Specialization
2023 - 2023
United States
2023 - 2023
Kualifikasi
Salesforce Sales Operations Specialization
2023
Coursera
This certification program provided in-depth training in the following key areas:
? Sales Process Optimization
? Salesforce Automation: Leveraging Salesforce automation tools to streamline sales operations and enhance productivity.
? Forecasting and Pipeline Management: Proficiency in forecasting and managing sales pipelines for better decision-making.
? Performance Analytics: Utilizing advanced analytics and reporting to track sales performance and drive data-driven strategies.
2023
Sertifikasi
US English
P
Preferred Freelancer Program SLA
US English
Basic Numeracy
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