Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit in this position. I am a proficient and creative WordPress developer with a strong history in website management and development. Experienced in SEO and PPC campaign creation. Expert in all aspects of WordPress website creation, including design, plug-ins, and implementation. Skilled in creating engaging and interactive websites.
I do have previous experience in customer support for over 3 years. I was responsible for the below duties as a livechat agent in an online betting company:
-Provide information to the company’s clients.
-Handling customers’ queries in timely and professional manner via chat and e-mail .
-Providing technical assistance for products, websites, software, etc.
-Meeting corporate standards and procedures for better quality;
-Meet predetermined personal and team targets
And as a VA I have experience as Online Marketing Assistant my tasks included:
-Building the company Website, maintaining and managing the company’s social media profiles.
-Updating information on website, managing group, creating events and creating landing pages.
-Email/Ticket handling
In addition to my knowledge base, I actively seek out new technologies and stay up-to-date on industry trends and advancements.
I look forward to speaking with you about this opportunity.
Thanks,
Malba