Customer service professional with experience in technical support and issue resolution, equipped with a Diploma in Hospitality, Travel, and Customer Service, and a B-Tech in Computer Science. Proven ability to handle Amadeus and Fidelio software, alongside proficiency in Microsoft Office and programming languages like Python and Java. Dedicated, honest, and continuously learning, I excel in providing excellent customer experiences and resolving technical challenges efficiently.
Bachelor of Technology in Computer Science and Engineering
Bachelor of Technology in Computer Science and Engineering
Process Coordinator - One Window Overseas Education
Process Coordinator - One Window Overseas Education
Diploma in Hospitality, Travel, and Customer Service
Customer Service Specialist at 247.ai
Proficient in Amadeus and Fidelio Software
Proficient in Amadeus and Fidelio Software
Technical Support Specialist
Technical Support Specialist
Bachelor of Technology in Computer Science and Engineering
Bachelor of Technology in Computer Science and Engineering
Process Coordinator - One Window Overseas Education
Process Coordinator - One Window Overseas Education
Diploma in Hospitality, Travel, and Customer Service
Customer Service Specialist at 247.ai
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经验
Process Coordinator
1月, 2024 - 5月, 2024
•
4 个月
One Window Overseas Education Pvt.Ltd
1月, 2024 - 5月, 2024
•
4 个月
As a Process Coordinator at One Window Overseas Education, I facilitated seamless university and visa application processes for students. My responsibilities included guiding applicants through application submissions, preparing compelling Statements of Purpose (SOPs), and managing visa requirements. I excelled in client communication, ensuring clarity and efficiency throughout the process, resulting in high success rates and positive feedback.
1月, 2024 - 5月, 2024
•
4 个月
Digital Interaction Advisor
8月, 2023 - 1月, 2024
•
5 个月
247.Ai
8月, 2023 - 1月, 2024
•
5 个月
As my contract at 247.ai comes to a successful completion, | am actively seeking new
challenges and opportunities to contribute my skills and expertise in area of expertise in
customer service, technical support and issue resolution. With 5 months of experience at
247.ai.
8月, 2023 - 1月, 2024
•
5 个月
教育
Bachelor of Technology in Computer Science & Engineering