...multilingual, international customer service platform that allows users to configure multiple chatbots with GPT API integration for AI-powered responses. The platform will offer flexible permission management, business features (e.g., chatbot-based pricing, coupon support, affiliate marketing), and support user-defined group management to meet the needs of enterprise clients. 2. System Roles and Permissions 1. Administrator (Admin) • Manage global functions and configurations, including user management, subscription management, affiliate marketing, cashback rewards, etc. 2. B-End Users (Enterprise Customers/Platform Users) • Primary Account: Responsible for creating and managing chatbots, configuring customer service permissions, grouping users, etc. &bull...
...number management, risk control incidents, invitation count, and reward quotas. 2.20 Order Management Add order viewing feature: View detailed information on paid users, including order number, payment method, payment time, amount, IP, status, and receipt download. Add refund management: Include a refund button to handle order refunds. 2.21 Customer Support Chat System Add integration of third-party chat systems (e.g., Zendesk): Provide real-time customer support to handle user issues and inquiries. 2.22 Feedback System Add a ticket system: Users can submit tickets to provide feedback or report violations, and admins can review and address these tickets in the admin panel. 2.23 Other API Integrations Add integration of other APIs: Integrate a background removal API. In...
I am looking for a professional developer to design an auto-reply tool for new buy leads and inquiry on at every day. Your role is to build a system that sends both an automated message and email reply to potential clients. Take this tool/sofware just like the robit. My requirement below : 1. Auto reply my every inqury from buyer with my own inform...build a system that sends both an automated message and email reply to potential clients. Take this tool/sofware just like the robit. My requirement below : 1. Auto reply my every inqury from buyer with my own information/message. 2. Find our item buying lead everyday and reply to all relative buying lead automatically by using my own information. 3. Send the same reply message to buying lead customer email address as well.
I need someone to send mail. Help us grow our business. We need to send more than 1 million emails to China QQ mailbox every day. We provide customer emails. you just need to send,cps charges. When a customer submits an order through the link, you will earn $1. Send in batches and easily earn thousands or even tens of thousands of dollars a day. Looking for a strong team or individual for long-term cooperation.
We are searching for a remote online customer service representative to join our esteemed boutique guesthouse located in Japan. This opportunity is ideal for a foreign individual proficient in Chinese, eager to be immersed in a multicultural work environment while providing superior service to our guests. Key Responsibilities: Address customer inquiries through email, phone, and online platforms promptly and professionally. Assist with booking and reservation queries, offering information regarding availability, rates, and amenities. Manage complaints, providing suitable solutions and alternatives within a set timeframe; ensure resolution through follow-ups. Collaborate with the on-site team to guarantee a seamless guest experience. Maintain a positive, empathetic, and prof...
...作天数进行结算。 Japanese Guesthouse Platform and E-commerce Customer Service Job Requirements: 1:Work 8 hours a day, with working hours from 14:00 to 20:00 Beijing time. 2:Chinese is required during work (can speak and write), and we will use Chinese for project communication. Fluent in English and Japanese (Japanese Language Proficiency Test Level 2 or above). Project communication will be 3:Looking for individuals interested in long-term collaboration. Job Responsibilities: 1:Respond to inquiries from guests on the guesthouse platform within 5 minutes after receiving the question.: 2:Organize and report new orders on the guesthouse platform. 3:Answer phone calls from customers (we will provide a Japan IP phone).: 4:Provide customer service for the e-commerce platform. ...
您好,Customer Is M.。我留意到了你的简历,想让您参与我的项目。我们可以讨论一下项目的细节。
哈咯 我们这边正在需要 30 名客服 月收入 每月大概 13,000 需要出国到菲律宾 有兴趣的可以联系过来
Long term TaiWan native customer phone call service 长期合作,招一个有责任心和耐心的台湾本地人做兼职电话客服,待遇详谈
Long term TaiWan native customer phone call service 长期合作,招一个有责任心和耐心的台湾本地人做兼职电话客服,待遇详谈
岗位职责: 1.与外教老师在线沟通,及时回复和解答问题,提高老师的满意度; 2.与家长在线沟通,及时回复和解答问题,提高家长的满意度; 3.管理老师的出勤率,记录上课表现并与家长定期反馈,保证授课质量; 4.协调和解决课前课后的各类问题,整理用户需求,协助优化产品; 岗位要求: 1. 英语读写能力优秀; 2. 有在线或电话客服的经验优先; 3. 工作态度认真,学习能力强,有责任心,沟通能力较好;对少儿在线教育有兴趣者优先。 4. 熟悉Excel及微信操作。
...; Membership card classification management , distribution , auditing , enable, payment and other packaging ; Corresponding financial statements , business reports ; Query function ; ( Detailed function menu , see Annex photo ) Claim: We had a similar successful projects ; Autonomously communicate with customers , to explore the details of the demand ; Hotels need to travel to the customer site commissioning and implementation of the ( secondary cities in Sichuan Province ) ; Familiar with business processes better ; Please clearly state your development cycle ; ------------------------------------------------------ 客户在使用一个酒店会员卡管理系统,需要开发一个替代品,实现全部功能。 功能包括: 和酒店现有客房销售管理系统的接口(互相调用webservice形式,对方工程师可做配合); 会员卡的分类管理、发放、审核、启用、打包发放等; 相应的财务报表、业务报表; 各类查询功能; (详...
我有进行中的、与之前的项目相关的工作UK native speaker call to my customer'
...configured and deploy for multiple business 2. Support Language: English 3. Mailing list functions to send out coupons and promotions. We are using POMMO, it is good for our site where number of emails are limited. 4. The user table need to integrate with the mailing list software, such as POMMO. 5. Some functionalities a. customer registration, email validation b. customer to invite other customers, and get referral discount. (Invite another customer, both get a coupon) c. online appointment, appointment will be send to manager's email for approval, manager can approve from the email link d. therapist management function, can easily add/delete employee, and arrange employee on duty. e. service management function for cashier, ...
Requires a database that helps users in our company to organise different packaging specifications for each of our products. Since different customers require different packaging format of the same products, we need to be able to pick from existing packaging format or create new format for each customer. Requires the following functions. 1) Product overview (list all the items, and related different packaging specifications) 2) Functions that allow users to alter and add new packaging format for each item. 3) Functions that allow users to pick different products (and its respective forma) and output the selection to Excel or PDF 4) An import and export function that allows us to import all the existing packaging data into the database.
关于customer relationship management的 lolayty progamme. 有特定的4个问题(问题联系后提供,价格详谈),3000字的小论文。
I am looking for a professional web developer, preferably with experience in creating travel agency websites, to build a robust online platform for my...developer, preferably with experience in creating travel agency websites, to build a robust online platform for my travel agency. Key Features: - Online Booking System: The website should facilitate seamless booking of flights, accommodations and car rentals. - Destination Information: Comprehensive and engaging content about various destinations should be incorporated. - Customer Reviews: A section dedicated to customer reviews to enhance credibility and user engagement. The ideal candidate would have a strong portfolio in e-commerce and travel website development, with a keen understanding of user-friendly design and smoo...
...Thursday night, starting around 6pm and lasting 6-8 hours. Currently, we have one customer to service, with expectations for growth in the coming months. The freelancer must be available onsite during these service windows and for the full duration of the service delivery, including additional time for preparation ahead of the service delivery, and additional time afterwards for packing up, cleaning, and generating a service report. In-person training will be provided initially, with remote support offered as you become more familiar with the process. Key Responsibilities: - Operating drones for hull cleaning. - Assisting in the maintenance and operation of robotic systems. - Coordinate service schedule with customer availabilty - Generate report - Coordinate with the s...
I need a software and hardware to accept offline gift points payment. All payments will be done with a magnetic strip membership card. On the magnetic strip will have ...Tax number of the company Day/month/year Time: H: M: S APPR Code: 00000X 6. Description and price of the purchased items Name of membership card Last 4 numbers before = of the membership card 7. Subtotal of the purchased items 8. Tax 9. Total balance to pay 10. Approved 11. Type of membership card 12. AID:Number 13. TVR: Number 14. Thank You 15. Customer Copy Any transaction has to print 2 receipts. 1 for Clerk and 1 for Customer. The Program once connected to machine, I have to be able to change all info of the rows and set up time, date, month and year. After the project is awarded, we will give ...
I'm looking for a skilled video producer to create an engaging, professional advertising video for my company. This video will be uploaded on Instagram and Facebook with the primary goal of enhancing customer engagement. Key Requirements: - Conveying our company values: The video should effectively communicate our core beliefs and principles. - Professional and serious tone: The style of the video should be in line with a professional and serious tone, appealing to a more sophisticated audience. - Optimized for social media: The video should be tailored for Instagram and Facebook, taking into account the specific requirements and audience of these platforms. Ideal Skills: - Video production and editing - Understanding of social media marketing - Ability to convey complex mes...
I'm seeking a proficient Shopify developer to create...e-commerce websites, particularly in the physical goods sector. - Understanding of the equestrian industry and its specific e-commerce requirements is a plus. - Skills in SEO, mobile optimization and user-friendly interface design. Your role will include: - Designing and developing a Shopify site catered towards equestrian product sales. - Ensuring the site is optimized for sales conversions and customer engagement. - Implementing SEO strategies to boost visibility and reach within the equestrian community. Please provide examples of similar projects you've worked on, particularly those within the e-commerce or equestrian space. Our Existing web site is We need to update from this platform to a Shopify platform
I'm looking for a skilled AI developer to create a chatbot for customer support. The primary role of the bot will be to answer frequently asked questions. As I plan to expand my customer base globally, the chatbot must be multilingual. Ideal skills for this project: - Proficiency in AI and chatbot development - Experience in creating multilingual chatbots - Strong understanding of customer support needs
I'm seeking a skilled developer well-versed in React Native, OpenAI's ChatGPT API, and Langchain, including the construction of Langchain agents. The primary objective of this project is to create a travel app that facilitates the booking of flights and hotels, while also delivering rich travel information and tips. Key Features: - Gen AI-Driven Customer Support: Integrating a ticketing system for inquiries and an AI-driven chatbot support to assist users round-the-clock. - search and book flights, hotels, bus (APIs already working and end points will be provided to integrate in app) - holiday and visa - Travel Guidance: The app should provide comprehensive travel and articles to assist users in their journey. - Real-time Assistance: Incorporating a real-time chat assist...
I'm in need of a robust CRM system tailored for a powersports dealership. This system, built on Python and Django, will serve to handle everything from customer management to inventory control and deal tracking. We like the Django-Berry theme, but are open to other options. Key Features: - Customer Management: The CRM must efficiently manage customer information. It should have a searchable history and notes option, automated follow-up reminders before and after sales, and deal summaries enriched with AI insights. - Deal management: We need to track the progress of a deal, including follow up communications, in store progress, and deal structure. Several paper documents need to be produced and printed on demand. - Communication Monitoring: All interactions with...
...dropshipping business. Your primary focus will be on customer messaging, with a significant emphasis on handling complaints. The role encompasses various tasks, including order fulfilment, customer communication, and managing returns. Key Responsibilities: - Customer Messaging: Prioritize responding to inquiries, sending order confirmations and most importantly handling complaints. - Order Fulfillment: Ensuring all orders are processed and shipped on time. - Return Management: Processing returns efficiently to maintain customer satisfaction. Product Range: You're going to be dealing with a diverse range of products, from electronics to clothing and home goods. Ideal Skills and Experience: - Excellent communication skills for effective customer...
...(template cost covered by you).Store Setup: Configure navigation, backend settings, mobile responsiveness, and essential Shopify apps installation & Upload: Add up to 20 products (extra charges apply for more).Shipping & Domain: Configure shipping options and connect your & Notifications: Basic SEO optimization (meta tags, alt tags, headings), Google Search Console, and customer email & Legal Pages: Add Shopify templates for Privacy Policy, Terms, Shipping, and ReturnsWhat You ProvideLogo (or we can design one for $150).Product Data & text-based page content (About, FAQ).Key DetailsOne revision opportunity weeks of free support are responsible for template cost and ensuring contents are ready for
I'm in need of female call-center agents who can assist with customer support. The primary focus will be on account management, so experience in this area is essential. Requirements: - Female call-center agents preferred - Proficient in Hindi - Experience in customer support, specifically account management - Prior experience in call center roles is a plus - Excellent communication skills
I'm seeking a .NET Core Developer with DevOps skills to create a small e-commerce website. This project involves: - Utilizing ASP.NET Core and nopCommerce for the shopping cart functionality. - Integrating with Bluestar Inc through a third-party API. - Setting up a clear SQL Server database schema for product, order, and customer data. Key functionalities of the site include order tracking and history. User authentication and advanced product search and filtering are not required. We have branding assets (logo, color palette) and need you to implement them into a simple, clean UI. We do not have Sketch files/wireframes. We would like code in a Git repository with an automated build and deployment process. Familiarity with GitHub Actions or Azure DevOps is a plus. Contain...
Scope is to build an app similar to Loyverse POS. Project Overview We aim to build a robust, feature-rich, and user-friendly Point-of-Sale (POS) system similar to Loyverse POS. The system should support multiple stores, have an admin backend, handle user roles, and include features such as timesheets, sales tracking, inventory management, and customer loyalty programs. Key Features and Requirements 1. User Interface POS App (Front-End): - PWA Progressive Web Application. - Intuitive and user-friendly interface for quick checkout processes. - Offline functionality with auto-sync when online. Admin Dashboard (Back-End): - Web-based interface, responsive on desktop and mobile devices. 2. Core POS Features - Sales transactions (cash or...
I'm seeking a...integrate my Salesforce with both QuickBooks and Freshdesk. The integration with QuickBooks should cover: - Customer data synchronization - Invoice and payment management - Sales and expense tracking - Customer onboarding process - Custom Quotes format sent to customer - Lead - Integrate with Docusign. - Develop customer journey. On the other hand, the integration with Freshdesk should include: - Ticketing and support system - Customer data synchronization - Knowledge base integration Ideal candidates should have extensive experience with Salesforce, QuickBooks, and Freshdesk, along with a proven track record of successful integrations. Excellent understanding of customer data handling, financial transac...
...guarantee, and close sales by helping students understand how they can benefit from our courses. Skills Required: Excellent communication skills (both written and verbal). Strong persuasion and negotiation abilities. Ability to independently generate leads and close sales. Basic understanding of social media and online marketing strategies. Previous experience in telecalling, sales, or customer service is a plus. About Talent Flex Solution: We offer 150+ courses that cater to students from all educational backgrounds. We provide a 100% placement guarantee, giving students confidence in their future. A simple ₹3000 registration fee is charged, which is affordable and helps students secure a bright future. Benefits: Flexible work hours (remote work from home). Comp...
I'm looking for a skilled web developer to create a service-oriented website for my billboard advertising company. The site should feature an AI chat box for customer interaction and SEO optimization to increase visibility. Key Features: - An ad booking system: This will allow clients to easily reserve ad space on our billboards. - A client portfolio showcase: This will highlight our previous and current clients, instilling trust and credibility. - Ad performance analytics: This feature will provide clients with real-time data on their ad's performance, keeping them informed and engaged. Skills and Experience: - Proficiency in web development and design - Experience in creating interactive systems like an AI chat box - Knowledge of SEO optimization techniques - Familiari...
I urgently need a Shopify website set up for a dropshipping business. The primary purpose of this website is to sell products online. Key Requirements: - A well-structured, user-friendly interface with product search and filtering options - A section for customer reviews Ideal Skills and Experience: - Proven experience in setting up Shopify websites, preferably for dropshipping - Strong web development and e-commerce knowledge - Ability to create a secure, attractive and functional online store in a timely manner As this is an urgent project, prompt communication and swift execution will be highly appreciated.
Need a proper documentation Draft including Architectural level(with tools or diagram) explanation which a developer can look into & start implementation. Use Case : Company E, a cloud infrastructure provider, has a complex net...in exploring the use of Generative AI to create an intelligent chatbot that can assist customers in finding relevant runbooks, knowledge articles, or automated solutions to their problems. How can R leverage Generative AI to build a conversational interface that can understand the context of customer requests, retrieve the appropriate information, and provide helpful guidance? What are the key considerations in developing and deploying an AI- powered operations chatbot that delivers a seamless customer experience? NOTE; Only AWS products are to b...
... other commands. 9. Need to setup templets for emails for the type I send like bulk. Depending on the grade . 10. I need for bulk email that can auto send depending on the TAB section. 11. Need to make sure that if I am editing a lead or customer info that notes are make separately with date and updates or call backs and meetings. 12. When a person who received an email from me do I get all of the data about call, like click, view so on. I also need my microsoft 365 email looked at. 16. I need to add a section form for customer, leads and agents to login and sign up to. Need a 6 digit code to be sent to email for verification. 17. I need to track anyone who hits my site and where they went and I hope their personal info. 18. Setup calenda...
...system tailored for the service industry. This system should efficiently manage both customer relations and work schedules. Key Features: - Customer Management: The CRM should facilitate the creation and maintenance of detailed customer profiles, track interaction history, and support customer segmentation for targeted service. - Work Schedule Management: I need a robust scheduling tool that can handle employee scheduling and appointment booking. Task assignment isn't necessary for this project. Ideal Skills and Experience: - Proven experience in CRM development, preferably for service-oriented sectors. - Proficiency in creating interactive and user-friendly interfaces. - Strong understanding of customer management and scheduling features. - Exc...
I'm seeking a dynamic and well-connected professional to join my remote Customer Acquisition Team. This is a dual-role position focusing equally on generating high-quality customer leads and recruiting top-tier freelancers. Key Responsibilities: - Lead Generation: Primarily through social media, leveraging your networking skills to connect with potential customers. - Recruitment: Sourcing and vetting freelancers to join our team. Ideal Skills and Experience: - Strong Networking Skills: Your ability to connect and engage with people is crucial. - Customer Acquisition Background: A proven track record in generating leads and converting them into customers is highly desirable. - Proficiency in CRM systems and Digital Tools: Familiarity with these will help streaml...
I'm seeking a web developer who can create a comprehensive, user-friendly informational website for my transportation company. The site should include the following sections: "About Us", "Services", and "Contact Us". Key Features: - The website should have a section for testimonials or reviews, showcasing our customer satisfaction and reliability. - An interactive map displaying our service areas is also a necessary feature. Ideal Skills and Experience: - Proficiency in web development and design - Experience creating interactive maps and review sections - Prior work with transportation or similar service-based companies is a plus.
...transportation, travel, or local service niches. 2. Run Ads for Affiliates: Advertise your affiliate program on social media and digital marketing forums. 3. Offer Signup Bonuses: Attract affiliates with a one-time bonus for joining the program. --- Step 4: Focus on User Engagement 1. Offer First-Time Discounts: Give new users referred by affiliates a discount on their first ride. 2. Loyalty Incentives: Create rewards for users who repeatedly book rides through the app. 3. Engage Through Content: Regularly share useful content (e.g., tips for riders, travel guides) to drive app usage. --- Step 5: Monitor and Optimize Performance 1. Track Metrics: Measure clicks, signups, and ride bookings generated by affiliates. 2. A/B Test Campaigns: Experiment with differ...
...sector. - Excellent communication and interpersonal skills for client engagement. - Capability to understand and explain technical product specifications. - Skill in conducting product demonstrations effectively. - Person should be located in USA, Willing to travel within USA as needed. Key Responsibilities: • Identify and pursue new business opportunities to achieve sales targets and expand the customer base in the USA. • Develop and implement effective sales strategies to drive revenue growth and market share. • Conduct market research to identify potential clients and understand their needs. • Build and maintain strong relationships with key decision-makers and stakeholders. • Present and demonstrate our products and services to prospective clients. ...
...process in Jebby (rental marketplace app) with a focus on customer information, deposit processing, and payouts the user experience. Smoothly and create a more modern, intuitive UX: Thank you for looking over the job details. Listed below is an overview of the project. Most of this can be obtain through the power of Stripe 1. Streamlining Customer Information Collection The goal here is to make the onboarding process as seamless as possible while ensuring compliance and security. Steps: Stripe Identity Verification: Use Stripe Identity to verify user identity quickly and securely. It allows you to collect customer information like name, email, address, and government-issued IDs, ensuring you're compliant with KYC (Know Your Customer) regulations. Dyna...
I'm looking for a professional who can i...Responsibilities: - Integrate Odoo CRM with Grandstream UCM 6302 - Set up call logging and recording - Implement click-to-dial functionality from the CRM During the calls, I want the following information to be captured in the CRM: - Call duration and time - Customer notes and tags - Call outcome and status The ideal freelancer for this project should have: - Extensive experience with Odoo CRM - Proficient skills in VOIP integration, specifically with Grandstream UCM 6302 - Previous experience in setting up systems for call centers - Strong understanding of customer relationship management systems - Ability to implement and configure call logging and recording systems - Proven track record of integrating click-to-dial function...
I am seeking a professional web designer to revamp my Shopify store, www.Positiveshop.in. As a small ecommerce store with just 2-3 products, the primary goal of this redesign is to increase sales. Key Areas of Focus: - Homepage Layout: The most critical area needing improvement i...conversions. Skills and Experience: - Proven track record in Shopify website design and eCommerce optimization. - Strong understanding of UX/UI principles. - Ability to create visually appealing designs that enhance brand image and drive sales. I welcome your suggestions for the redesign. Please note that the importance of featuring specific elements on the homepage, such as promotional banners, customer reviews, or featured products, has not been determined yet. Your expertise will be crucial in deci...
My primary objective is to increase leads for my home services business through Google Guaranteed and Local Services Ads. The...already been setup so we need help optimising them and increasing their appearance so that the companies appear in the top positions. Key Requirements: - Expertise in Google Guaranteed and Local Services Ads - Proven track record in lead generation - Experience in promoting home services - Knowledge of local marketing strategies Your main task will be to enhance our online visibility and improve customer trust, thereby driving more leads to our business in our local city. A deep understanding of local SEO and paid search strategies will be crucial to our success. Please only bid if you have a proven track record of ranking companies high up in Google G...
Seeking a full-time member to join our team. We're a real estate photography agency based in New York. The job will start with a 3-week trial period at 48 hrs/week. If we find during that period that you are a good fit for the role, this could become a long-term position. Our budget for the...Fluent in English -- Great communication (verbal and written) -- Patience -- Experience with Google Docs, Google Calendar, & Microsoft Excel preferred -- Content writing experience is a plus. -- Newsletter management is a plus. Roles & Responsibilities -- Quality check photos and provide feedback to photo editor. -- Schedule photography appointments with clients and photographers. -- Respond to customer inquiries via email promptly. -- Send lead generation messages. -- Online r...
I'm looking for a Client Support Representative to manage our email correspondence primarily focusing on customer inquiries in the real estate sector. Key Responsibilities: - Responding to customer inquiries via email in a timely and professional manner. - Providing information about our real estate services and properties. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. Ideal Candidate: - Previous experience in customer service, preferably in the real estate industry. - Excellent written communication skills. - Ability to handle inquiries with a positive and professional attitude.
I'm in the writing and design industry and I need to ramp up my customer outreach. I believe I can achieve this through engaging content on my social media platforms. Key Requirements: - Expert in content writing with a knack for creating engaging social media posts. - Experience and understanding of the writing and design industry would be a plus. - Proven track record of increasing customer engagement and attraction through social media content. Your bid will be much appreciated if you can demonstrate your skills and experience in creating compelling content that can help attract more customers to my business.
I'm looking for a ready-made grocery app that priorit...prioritizes a user-friendly interface, as well as a delivery app, vendor app, and admin panel. The app must be fully integrated with Zoho billing software, with PAYU payment gateway integration, and hosted on VPS. Key Responsibilities: - Publish the app on both the App Store (iOS) and Play Store (Android), with a particular focus on the iOS process. - Ensure the app caters to three user roles: Customer, Vendor, and Admin. Ideal Skills and Experience: - Proven experience with grocery app development. - Familiarity with Zoho billing software and PAYU payment gateway. - Strong understanding of VPS hosting. - Expertise in both iOS and Android app publishing. - Excellent UI/UX design experience. - Ability to develop for multi...
Grocery Delivery Website with Admin Panel, Coupons, and Customer Management --- Project Description: I need a grocery delivery website where customers can browse products, add items to their cart, apply coupons, and place orders. The website should also include an admin panel for managing products, orders, tracking updates, coupons, and customers. Below are the detailed requirements: --- Customer Features: 1. Home Page: Store name in the header. Search bar for products. Category tab with left-to-right swipe functionality. Featured products section and other product categories. 2. Product Listing: Each product should have an Add to Cart button. Quantity adjustment option (- / + buttons). 3. Checkout Page: Customer fills in: Mobile Number Name Add...