Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manage administrative functions of the practice. Provide thorough answers and solutions and provide an exceptional customer experience. Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyse data, ensure security, organize and classify, maintain records and contribute to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement.
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Experiencia
CRM Analyst
jun, 2017 - sept, 2022
•
5 años, 3 meses
Mckinsey & Co.
jun, 2017 - sept, 2022
•
5 años, 3 meses
• Responsible for managing the use and upkeep of client consumer data in support of various business and CRM projects that serve business needs and drive business growth.
• Managing ongoing customer data projects to deliver accurate data to a variety of teams, systems and processes across the business. Projects will include a variety of areas such as marketing strategy, customer communications, customer service, analytics, segmentation and more.
jun, 2017 - sept, 2022
•
5 años, 3 meses
Educación
Lancaster University
2012 - 2014
•
2 años
PGDBM
United Kingdom
2012 - 2014
•
2 años
Guru Ghasidas University
2008 - 2012
•
4 años
BCA
India
2008 - 2012
•
4 años
Verificaciones
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