· Around 5.6 years of Intensive IT experience in Business Intelligence reporting using Excel, Qualtrics, Tableau, ServiceNow, Microsoft O365 Forms & Reports, WebTrends in Banking, Finance
· Development of Excel and Qualtrics Survey reports for Risk Management & Internal Audit reports
· Delivery of Excel reports/Dashboards for users by scheduling like Daily, weekly, monthly
· Development of Excel and Tableau data visualization Reports & Dashboards, KPI’s & Charts
· Performing Excel and Tableau Admin activities (includes site creation, server maintenance/Upgrades/patches)
· Development of ServiceNow ITBM reports, Dashboards, Metrics with Performance Analytics for incidents, Tasks, change request, Service Catalog and also for Audit reports
· Development of O365 Forms & Reports with MS Excel spreadsheets for internal users
· Deployment of reports in production with new releases and enhancements
· Configure and maintain Tableau Server by using TSM activities
· Monitor server activity/usage statistics to identify possible performance issues
· Performance tuning / Server management of tableau server environment (clustering, Load balance)
· Create/Manage Users, Groups, Workbooks & Projects, Database Views, Data Sources & connections
· Manage and support (dimensions, measures, hierarchies, reports, workbooks, dashboards), from development to production environments