I am a passionate professional with more than 10 years of experience in the customer service and sales area, where I have developed key skills to optimize the customer experience and foster long-lasting relationships with a global perspective and a solid understanding of the markets that It allows me to approach complex challenges strategically. Besides, I have solid and verifiable experience standing out as In charge of key units for continuous process improvement, as well as as well as for customer acquisition, retention and satisfaction. I am always looking for new opportunities to apply the best enhance my skills and contribute to the growth of the organization. I have a customer-oriented mindset and a proactive approach, prepared to face new challenges and generate a positive impact.