Valerie L.

Coordinated live sessions across Taiwan, Malaysia, and China, managing schedules, order placement, payments, and product delivery. Ensured timely tracking of the end-to-end process, including after-sales support.

Coordinated product onboarding across multiple teams for new clients, managing timelines. Successfully onboarded 4-5 minor projects and supported a major project alongside the head of product.

Aligned projects with the CEO’s vision, enhancing collaboration and efficiency. Managed organizational changes, emergency responses, and performance metrics. Supported strategic planning, financial tasks, and commercialization strategies. Led project management, resolving customer support issues and coordinating teams. Conducted data analysis, improved processes, and managed email and influencer marketing campaigns, driving significant results in app downloads and sales.