I am a native in Spanish and I have worked as an elementary English and Spanish teacher for more than 8 years, excellent grammar, On the other hand, I am an analyst with five years of experience in customer service and advice, with the ability to perceive and evaluate consumer needs, persuade the interest of acquiring a product or service, adjusting them capacity and need, I have experience in solving problems, concerns or request made by the client. I have extensive experience as a remote virtual assistant and CRM management, I am very responsible and dedicated to my work, with good qualifications from my previous employers. Skills B1- B2 in english, C2 in Spanish.