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Rachel E.

@rachelegbe2

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4.7
7
3.1
3.1
100%

Sales Operation | Social Media Management | VA

$5 USD / Hour
Flag of
Nigeria (8:15 AM)
Joined on August 27, 2023
$5 USD / Hour
Results-driven sales and social media professional with 3+ years of expertise in driving engagement, sales growth, and brand awareness across multiple industries. Proven track record of success in managing social media campaigns, developing content strategies, and building strong customer relationships. Skilled in leveraging CRM platforms, sales automation tools, and social media analytics to optimize performance and exceed targets. A creative problem-solver with excellent communication skills, dedicated to delivering tailored solutions that drive business results and foster long-term growth
Verifications
On time
88%
On budget
100%
Accept rate
100%
Repeat hire rate
29%

Portfolio

Portfolio

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11684198
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4.7 · 7 Reviews
Reviews
M
Professional and easy to work with.
Michèle C.
@Mish753
Flag of
Grimsby, United Kingdom
7 months ago
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I
Clear communication and output
Ian M.
@Imaus
Flag of
Dandaragan, Australia
8 months ago
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User Avatar
I worked with Rachel, she is good freelancer
Elrhazi N.
@razinavil
Flag of
, Morocco
9 months ago
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U
Helped with writing. Motivated and smart. would recommend working with her.
Sam L.
@urbanapps
Flag of
Brooklyn, United States
9 months ago
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E
Business Assistant $24 USD
An excellent grasp of complex ideas. Very attentive and productive. Would hire again.
Jo P.
@e7373
Flag of
Rexburg, United States
10 months ago
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Experience
Social Media Virtual Assistant
Mar, 2024 - Present
9 months, 14 days
Sweet Furniture
Mar, 2024 - Present
9 months, 14 days
As a Social Media Virtual Assistant for Sweet Furnitures, I optimized profiles on Facebook and Instagram, boosting follower engagement by 70% in 4 months. I scheduled posts using Hootsuite and Buffer, maintained a 95% customer response rate within 30 minutes, and contributed to campaigns that increased sales by 5%. I also grew the follower base by 15% in 6 months, enhancing brand awareness and visibility
Flag of
Columbus, United States
Mar, 2024 - Present
9 months, 14 days
Social Media Virtual Assistant
Feb, 2024 - Jun, 2024
4 months, 1 day
e-Merge Real Estate
Feb, 2024 - Jun, 2024
4 months, 1 day
As a Social Media Virtual Assistant at E-Merge Real Estate, I optimised social platforms, driving a 60% boost in engagement within 4 months. I developed content strategies, scheduled posts via Buffer, and ensured prompt responses with a 90% inquiry resolution rate. By collaborating on marketing campaigns, I contributed to a 10% increase in leads and strengthened the brand's online presence, resulting in higher visibility and customer interest.
Flag of
Columbus, United States
Feb, 2024 - Jun, 2024
4 months, 1 day
Customer Support Representative
Aug, 2021 - Aug, 2023
2 years
Bloom Choices Media
Aug, 2021 - Aug, 2023
2 years
Worked as a customer support to help streamline customer Support and manage sensitive customer information
Aug, 2021 - Aug, 2023
2 years
Education
Salesforce Sales Operations Specialization
2023 - 2023
Flag of
United States
2023 - 2023
Qualifications
Salesforce Sales Operations Specialization
2023
Coursera
This certification program provided in-depth training in the following key areas: ? Sales Process Optimization ? Salesforce Automation: Leveraging Salesforce automation tools to streamline sales operations and enhance productivity. ? Forecasting and Pipeline Management: Proficiency in forecasting and managing sales pipelines for better decision-making. ? Performance Analytics: Utilizing advanced analytics and reporting to track sales performance and drive data-driven strategies.
2023
Certifications
US English - Level 1
US English
P
Preferred Freelancer Program SLA
US English - Level 2
US English
Basic Numeracy - Level 1
Basic Numeracy
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