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Mohamed S.

@MohamedSaber2022

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Cisco Collaboration Expert ( CUCM, UCCE, UCCX )

$50 USD / Hour
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Egypt (12:49 AM)
Joined on March 27, 2022
$50 USD / Hour
Cisco Collaboration Unified Solution Expert. I have more than 7 years of experience in VOIP Solutions with a certification of collaboration from Cisco I have worked in a lot of enterprise companies such as ( Orange Business -Egypt Air - Telecom Egypt … ) I could help in Cisco IPT & Contact Center (configuration, implementation, and Troubleshooting ) For Cisco IPT( IP Telephony):- ============== ✅CME ( Cisco Call Manger Express ) ✅ CUCM ( Cisco Unified Call Manager ) ✅CUC ( Cisco unity connection ) ✅CUBE & Cisco Voice gateway ✅ Cisco IM& Presences ✅UCCX ( Cisco Contact Center Express ) ✅Expressway C & E ✅ WebEx Calling ✅ And any other Cisco collaboration Product For Cisco Contact Center Enterprise:- ============================== ✅Cisco Ingress Gateway ✅Cisco CVP ✅Cisco PG (Agent PG & VRU PG) ✅Cisco ICM (Router & Logger) ✅Cisco AW, HD, DDS (Administration & Data Server) ✅Cisco Finesse ✅Cisco CUIC ✅Cisco VVB ✅Cisco Call Studio For Avaya Aura:- ------------------- ✅ Avaya Aura CM ✅ Avaya Aura Elite Contact Center ✅ G430 ✅G450 For Open Source :- ---------------------- ✅Issable free PBX - Elastix ✅Aheeva Contact Center ✅ Asterisk
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Experience
Cisco IP telephony expert
Nov, 2022 - Present
2 years, 2 months
Orange Bussnis Services
Nov, 2022 - Present
2 years, 2 months
Cisco collaboration portfolio support and implementation
Nov, 2022 - Present
2 years, 2 months
UCCE Support Engineer
Sep, 2021 - Nov, 2021
2 months
Egypt Air
Sep, 2021 - Nov, 2021
2 months
Cisco contact center solution UCCE and IP telephony support in Egypt air
Sep, 2021 - Nov, 2021
2 months
Cisco system engineer
Jan, 2019 - Nov, 2021
2 years, 9 months
IST Networks
Jan, 2019 - Nov, 2021
2 years, 9 months
Implement and support the below products CUCM Voice gateway - CUBE - CME UCCE UCCX CISCO UNITY (CONNECTION - EXPRESS)
Jan, 2019 - Nov, 2021
2 years, 9 months
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