Operations and marketing professional with experience in managing business processes, driving sales growth, and improving efficiency. My background in data-driven decision-making and project management has consistently led to process improvements and business growth, while my marketing expertise has helped achieve significant sales increases and high client satisfaction. Skilled in team leadership, cross- functional collaboration, and developing effective strategies to meet organizational goals.
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Experience
Co Owner
Jun, 2023 - Present
•
1 year, 6 months
Simpleserve.id
Jun, 2023 - Present
•
1 year, 6 months
● Led and optimized daily business operations, including distribution, logistics, and supplier
relations.
● Managed purchasing processes, ensuring cost-effective sourcing and timely product availability.
● Oversaw quality control procedures, maintaining high product standards
● Streamlined operational workflows to improve efficiency and reduce costs across the supply
chain.
● Built and maintained strong supplier partnerships, negotiating favorable terms and ensuring smooth operations.
Malang, Indonesia
Jun, 2023 - Present
•
1 year, 6 months
Product Operations Intern
Aug, 2022 - Dec, 2022
•
4 months
PT Simplefi Teknologi Indonesia
Aug, 2022 - Dec, 2022
•
4 months
● Assist team with tracking, maintaining, and troubleshooting issue tickets.
● Developed metrics & SLA of product operations process and maintain it at the most efficient and
effective level. Created data driven models and analytical approaches to determine business
performance, growth and emerging opportunities.
● Managed Data Metrics Projects by evaluating the performance of products and features against
goals and develop recommendations for improvement.
Jakarta, Indonesia
Aug, 2022 - Dec, 2022
•
4 months
Operations and Marketing Manager
Sep, 2021 - Jan, 2022
•
4 months, 1 day
Balai Kopi Malang
Sep, 2021 - Jan, 2022
•
4 months, 1 day
● Created and maintaining events by approaching and recruiting talents, managed promotions and advertising, leads to min. of 50% increased sales per event.
● Organized management structure system, increasing 30% operational efficiency.
● Managed and scheduled interviews with 25+ prospective candidates.
● Implemented marketing and sales strategy, leads to sales production improvement.
● Conducted customer service training with all team members, leading to higher sales.
Malang, Indonesia
Sep, 2021 - Jan, 2022
•
4 months, 1 day
Education
Universitas Brawijaya
2019 - 2024
•
5 years
Bachelor of Business Management
Indonesia
2019 - 2024
•
5 years
Verifications
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