I am a native Spanish and I have worked as an English teacher for more than 8 years, excellent grammar, On the other hand, I am an analyst with five years of experience in customer service and advice, with the ability to perceive and evaluate consumer needs, persuade the interest of acquiring a product or service, adjusting them capacity and need, I have experience in solving problems, concerns or request made by the client. I have extensive experience as a remote virtual assistant and CRM management, I am very responsible and dedicated to my work, with good qualifications from my previous employers. Intermediate english 75% B1+, Advanced Spanish 100% C2+.
Sandra is someone that is good at managing time and telling you things upfront. We talked to see if we could work together in a project but at the end our interests didnt align. Do not hesitate in contacting her if you want to work with someone that has good time management skills.
Bilingual Chat Support, customer servce, CRM handle, sorting emails, law firm virtual assistant, searching in Internet, excell, word, odt, documents; data entry, update of social media.
Sep, 2020 - Present
•
4 years, 3 months
Virtual assistant
Jun, 2020 - Present
•
4 years, 6 months
European Society of Medicine
Jun, 2020 - Present
•
4 years, 6 months
Sorting emails, customer service, handle of CRM.
Jun, 2020 - Present
•
4 years, 6 months
Education
Universidad Escuela de Administración y Finanzas y Tecnologías
2015 - 2018
•
3 years
Tecnologa ADSI
Colombia
2015 - 2018
•
3 years
Verifications
On time
99%
On budget
100%
Accept rate
100%
Repeat hire rate
11%
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