Munashe S.

Project management  Content creation social media marketing and managing

validating customer information to see if its match as well as seeing that every document are uploaded.emails.report writing

Call centre –continuously improved through customer feedback  Assist with customer queries  Communicating with customers through various channels including email ,live chat ,WhatsApp ,direct calls  Acknowledging and resolving customer complaints  Troubleshooting with customers on technical faults  Ensure customer support  Monitoring and updating management on TeamViewer  Provided daily handover and reports, weekly reports and monthly reports