Customer service chat and email jobs
I am in search of a professional who can craft compelling, visually appealing email campaigns through Klaviyo. The primary aim of these campaigns will be to drive sales conversions. If your design and content resonate with our brand, there will be ongoing work for you. Ideal Skills: - Proficient in Klaviyo - Strong understanding of sales-driven email marketing - Exceptional design skills, particularly in a minimalist and clean style - Experience in creating engaging product promotion, educational and testimonial content Please provide a portfolio showcasing your previous work.
...software should primarily manage customer relationships, tracking customer profiles and history, and facilitating automated communication via emails and SMS. Key Features: - Customer Profiles and History: The software should maintain comprehensive profiles of all our customers, detailing their cleaning history, preferences, and feedback. - Automated Communication: The system should be capable of sending scheduled emails and SMS to our customers, providing updates, reminders, and promotional content. Ideal Skills and Experience: - Proven experience in software development, particularly in creating CRM systems. - Strong understanding of customer relationship management. - Experience in developing deskt...
I'm in need of a straightforward, user-friendly websit...for my construction company. Its primary goal is to facilitate lead capturing and communication with potential clients. Key Features: - A call us now button so customers can reach us directly - A simple contact form on the contact page, to streamline inquiries and requests for quotes. - An 'About Us' section, providing visitors with insight into our company's mission, vision and team. - A 'Services Offered' section, detailing the range of construction services we provide. Ideal Skills: - Proven experience in web development, particularly for service-oriented businesses. - Strong understanding of lead capture mechanisms and user-friendly design. - Excellent skills in...
...receptionist for our sweets and restaurant showroom. Your primary responsibilities will include greeting and assisting customers, handling phone calls and emails, and proficiency in basic computer applications. Key Responsibilities: - Welcoming and assisting our customers in a friendly and professional manner - Answering phone calls and responding to emails promptly and courteously - Utilizing basic computer applications for scheduling and managing appointments Ideal Skills and Qualifications: - Proficiency in basic computer applications is a must - Strong communication skills to ensure effective interaction with our customers and team members - Previous customer service experience will be highl...
...a full-fledged taxi booking application similar to Uber or Ola. The app should be developed for both iOS and Android. It will have three main components: a customer panel, a driver panel, and an admin panel. Customer Panel Features: - Real-time tracking: Users should be able to track their rides in real-time. - In-app payments: The application should support secure in-app transactions. - Ride history: Users should have access to their previous rides. - Ride booking: A seamless and user-friendly experience for booking rides. Driver Panel Features: - Trip requests: Drivers should receive notifications for trip requests. - Earnings summary: A comprehensive overview of daily, weekly, and monthly earnings. - GPS navigation: Integrated with reliable...
I'm looking for a skilled web developer to create an engaging and user-friendly online gift shop specializing in personalized items. Key Features: - Customizable Product Options: The website should allow customers to personalize their purchases. - User Reviews and Ratings: I want an integrated review system for transparency and customer engagement. - Gift Wrapping Options: A feature that allows customers to select gift wrapping for their purchases. - Social Media Integration: The website should have shareable content to boost visibility and engagement on various platforms. Payment Processing: - The site will exclusively handle Credit/Debit card payments. Ideal Skills: - Proficiency in eCommerce website development. - Experience with customizable...
Influencer Matching Platform Web App PWA-based Development Is the service structure simple? Advertiser registers advertisement and pays advertisement fee, advertisement starts Influencer push notification, advertisement execution application approval, advertisement progress result report End Development is a very simple logic Development cost unit price is low budget, so please refer to it Development participation qualification conditions are 1. Since the client does not speak English, only apply for teams that can communicate without problems using a translator for development documents and communication 2. A team or company that can match the development budget 3. A team or company that can develop immediately and produce quick results If all three condit...
I'm in urgent need of a skilled video editor who can craft two ~30 second videos for me: 1. A compilation of customer testimonials 2. An ad edit featuring supers, icons and vectors Both videos should adhere to a 'professional and clean' aesthetic and be delivered in MP4 format. The ideal candidate for this project should: - Have prior experience in video editing, particularly with creating testimonial compilations and advertisements - Be able to deliver high-quality work promptly, as I am looking to get this done as soon as possible - Have an understanding of, and can deliver to, the specified 'professional and clean' style Please apply if you are available immediately. I look forward to your responses.
...comprehensive cross-platform online system for my towing company. The system should cater to various user roles, including dispatchers, customers, drivers, and administrators, and must be capable of handling all aspects of job management, from creation to completion. Key Features: - Home/Login Page: A secure access point for all users. - Job Creation: An intuitive interface for creating and detailing new towing jobs. - Job Categorization: Jobs should automatically be placed in a 'pending' category until scheduled. - Calendar Integration: A drag-and-drop feature for moving jobs from 'pending' to a calendar view, with time slots as columns and drivers as rows. - Driver Allocation: An efficient system for assigning jobs to drivers, w...
Dear valued customer, I'm writing you today regarding the removal of Reddit comment post that created by namineko 888. I had notification from their asianamericanytsnark's content moderator that the comment had been successfully removed, as previously I sent the screen picture that belongs to comment removal. I understand about the situation that the client hasn't been contacted yet, and will creating the other quote for the remaining payment of $250. We thank you for your good cooperation, and your trust to partner with us regarding management reputation, making us a valuable asset. We're looking forward to assist you in near future. Kind regards, Grace Ayu M
My personal Facebook account has been suspended from Facebook Marketplace. I received a notification about the suspension but no further communication. I need help in getting my Marketplace access restored so I can buy and sell again. Ideal skills for this job: - Experience with Facebook's customer service - Knowledge about Facebook Marketplace policies - Good communication and negotiation skills Please ensure you can assist before bidding. Thank you.
Needs to hire 3 Freelancers We're in need of a person that has experience with the following tasks, all related to telegram: Basic requirements: - Ability to grow a telegram community - Going to relevant cryptocurrency groups and shilling our project - Knowing the ins and outs of telegram to get whatever task assigned done Preferred qualifications: - Programming abilities to deploy bots within personal telegram channel - Programming abilities to deploy bots that will shill automatically to other groups for us - Good English - Fluency in a second language (Cantonese, Russian, Tagalog, Spanish, Mandarin, Arabic) - Programming abilities to deploy raid bots - Familiarity with alternative cryptocurrency concepts Results will be monitored. We don't want bots joining ou...
...automating a call center, utilizing OpenAI APIs, Speech-to-Text (STT), and Text-to-Speech (TTS) services. The goal is to have an automated system that calls customers, offers services, and engages in conversation to address customer inquiries effectively. The project is already partially developed: The system is built using Issabel and Asterisk. The call center module in Issabel is set up and functional. OpenAI APIs have been integrated for dynamic conversational responses. Current Issue: The project needs to be finalized. Specifically, we need the call center module to handle the following: Import large .csv files containing 1,000-5,000 phone numbers. Automatically call customers listed in the .csv file. Offer services and respond to their ...
I need an expert to manage my Amazon store, specifically focusing on product listing optimization. The primary service needed is optimizing product listings to improve visibility and sales. Ideal Skills: - Proven experience in Amazon store management - Expertise in product listing optimization - Strong understanding of Amazon's algorithm and SEO Experience: - Prior work with product listing on Amazon - Successful track record of improving store performance - Excellent communication and customer service skills
...showcase our product range, capabilities, and completed projects, as well as host educational videos. Key Aspects: - The primary focus of the website will be to present our product/service descriptions in an engaging manner. - The site should be impressive, informative and function as an efficient marketing and educational tool. Essential Features: - The inclusion of interactive videos is a must. - Other potential features could be discussed, but for now, the primary requirement is to incorporate interactive videos in an engaging and seamless way. Ideal Candidate: - A proven track record in dynamic website development. - Exceptional skills in creating interactive web content. - Experience in developing websites with a strong focus on product/...
I'm in need of a proficient data retrieval specialist with experience in working with the Shopee e-commerce platform. The primary goal is to extract data for market analysis purposes. Key Responsibilities: - Retrieve...retrieval specialist with experience in working with the Shopee e-commerce platform. The primary goal is to extract data for market analysis purposes. Key Responsibilities: - Retrieve relevant data from Shopee, focusing on product information, customer details, and sales transactions. - Analyze the extracted data to provide insights for market evaluation. Skills and Experience Required: - Prior experience with data extraction from e-commerce platforms, particularly Shopee. - Strong analytical skills to interpret market data. - Proficiency in data...
I'm in need of an adept freelance developer to enhance an existing HTML and JavaScript project that automates form data capture, generates a PDF, and populates data into Outlook. The current email format in Outlook is plain text, and I want to elevate it to a modern, stylish, and professional format embedded in the email. Key Responsibilities: - Enhance the email format in Outlook to include tables, structured data, and additional formatting. - Upgrade the email layout to a modern and stylish design, while maintaining a corporate and formal tone. - Ensure seamless integration with the current automation process. - Implement all changes on a Linux RHEL 8 server. Ideal Candidate: - Proficient in HTML and...
I'm looking for a professional to develop a live TV streaming service focusing on Argentine channels. Key requirements: - Set up the Stream TV server. - Platform Development: The service should be accessible via a web browser, a mobile app, and a Smart TV app. - User Authentication: Secure access through an email and password based system. Ideal skills and experience: - Proven track record in developing streaming services. - Experience with cross-platform app development. - Strong understanding of secure user authentication systems. If you demonstrate your knowledge and skills and the result of the project is higher than expected, there will be extra money to be agreed!
...mining machines like rock drill machines and air compressors which is widely application. We are top rank in our own country. And we believe that the market in African and South America are huge in this line because they will develop fast like China. One of our top distributor import over 43million every year. they use 3 years to make such achivement. Now we are looking for distributors overseas. Once you signed the contract with us and show Us your ability, we will share with you our oders there with you and protect your market that no others to sell the same brand at your place. If you meet following requirement， please contact me for more information. 1. used to work for similar industrial，know how to maintenance 2. have good sense of end-user ...
...business and I need help setting up automated, time-driven email campaigns in Mailchimp. This involves integrating my booking system (Bookings Essential) with Mailchimp, creating various automations for client follow-ups, discounts for non-returning clients, and other retention-focused emails. You will also need to design simple email templates aligned with my branding, and test and troubleshoot the automations to ensure they run smoothly. The ideal candidate for this project will have: - Expertise in Mailchimp, particularly in setting up automations. - Experience integrating with booking systems, especially Bookings Essential. - Proficiency in designing simple, brand-consistent email templates. - Skills in testing and trouble...
We are looking for a talented Email Automation Specialist to join our team on a freelance basis for transport rental business in Bali. Responsibilities Design and implement email automation strategies, including: 1. Journey Emails (Pre-Delivery, Trip, Post-Booking/Review, Re-engagement). 2. Monthly Newsletters and Seasonal Campaigns. 3. Seasonal Campaigns / Promotional Emails Key task: 1. Manage and segment subscriber lists for targeted messaging. 2. Monitor email performance and optimize for engagement. 3. Create visually appealing assets using tools like Figma. Requirements: 1. Proficiency in Mailerlite or similar tools. 2. Strong copywriting and visual storytelling skills. 3. Understanding of the customer journey and...
We are seeking an experienced Customer Service Representative with a strong background in warming leads and making outbound calls. The ideal candidate will be responsible for engaging potential clients, nurturing relationships, and converting leads into loyal customers. Key Responsibilities: • Warm up leads through effective communication and follow-ups • Make outbound calls to potential clients • Maintain accurate records of interactions and outcomes • Provide exceptional customer service and support Requirements: • Proven experience in customer service and lead generation • Strong communication and interpersonal skills • Ability to work independently a...
...expertise in Flutter, Firebase, and AI integration to build a Surya Namaskar mobile app. The project will be developed in phases, starting with an MVP (Minimum Viable Product) and scaling to advanced features in subsequent phases. Project Overview App Name: Surya Namaskar Mobile App Objective: To deliver a user-friendly app that tracks Surya Namaskar counts, provides AI-driven feedback, and fosters community engagement through gamification and social features. Phase-Wise Development Plan Phase 1: MVP (Minimum Viable Product) Objective: Launch the app with core functionalities to attract early users and validate the concept. Core Features: 1. User Profiles: • OTP-based authentication and Passkeys for login. • Pr...
I'm seeking an expert to assess specific areas of our Contract Lifecycle Management (CLM) system. Primarily, I want to focus on the contract creation process and the tracking and monitoring of contracts. The ultimate goal of this assessment is to identify areas for improvement to enhance our overall workflow. Ideal Skills: - Extensive experience and understanding of CLM systems - Proficiency in contract management, particularly service agreements. - Excellent analytical skills to identify workflow inefficiencies. - Strong ability to suggest and implement process improvements.
I am seeking a professional to develop an AI-generated lead generator tailored for the book industry. This service should assist in expanding customer outreach by handling calls, follow-ups, and inquiries related to books. The solution should ensure output quality aligned with AI-driven functionalities.
I need a compelling presentation to pitch my new business to small business clients. Key Elements: - A concise and engaging company overview - Detailed and appealing product/service descriptions - Selected client testimonials to build credibility - A highlight video reel to showcase our strengths Ideal Skills and Experience: - Previous experience in creating client pitch presentations - Strong understanding of small business needs - Excellent design skills to create visually appealing slides - Proficiency in integrating video content into presentations - proficiency in integrating complex animations into presentations to make a visually appealing presentation - Experience in incorporating client testimonials into pitches - Ability to convey complex informatio...
...expertise in software development and digital transformation, highlighting our services in custom applications, outsourcing, and enterprise solutions. It will include interactive features such as dynamic tabs for service descriptions, a carousel for showcasing specific tools, and hover-activated testimonials to enhance user engagement and deliver a seamless, professional experience. The page should support both Spanish and English, with a language toggle feature to ensure accessibility for a broader audience. The website must be fully responsive, providing an optimized experience across all devices, including desktop, tablet, and mobile. With the provided UI/UX design as a foundation, the focus will be on development, ensuring fast load ...
...seeking an expert in customer engagement strategies to help increase the number of reviews for my market on TripAdvisor. Key Responsibilities: - Implement effective social media outreach tactics to engage customers and encourage reviews. - Design and manage compelling email newsletters aimed at enhancing customer interaction and driving reviews. - Develop and oversee a rewarding loyalty program, incentivizing repeat customers to share their experiences on TripAdvisor. Ideal Skills: - Proven experience in crafting and executing customer engagement strategies. - Proficient in social media marketing, email marketing, and loyalty program development. - Familiarity with the restaurant industry and TripAdvi...
I am looking for a SAP CAR consultant with a strong focus on Point of Sale Data Management (POSDM). The primary task will be assisting with the integration of POSDM with other key SAP modules, particularly SAP ERP and SAP HANA. Ideal Skills: - Extensive experience with SAP Customer Activity Repository (CAR), especially POSDM - Proven track record of integrating POSDM with SAP ERP and SAP HANA - Strong understanding of SAP modules and their interconnectivity Please apply if you can help me streamline my POSDM integration process. I am looking for some great help in taking an proxy interview call
I'm in need of a dedicated virtual assistant who can help me schedule appointments and meet with prospective clients to get them enrolled. Key Responsibilities: - Scheduling appointments on a daily basis - Meeting with prospective clients and assisting them with the enrollment process The ideal candidate for this position should possess: - Sales experience to effectively pitch and promote our services to potential clients - Exceptional Customer Service Skills to ensure a pleasant interaction for our prospective clients - Strong Communication Skills for clear and effective dialogue Proficiency in Tools: - Must be well-versed with calendaring tools such as Google Calendar or Outlook for scheduling and coordinating - Experience with CR...
Customer Service Sales Representative (Chat Support) A Customer Service Sales Representative is responsible for providing exceptional service to customers while driving sales and meeting company targets. This role involves assisting customers with inquiries, processing orders, resolving complaints, and upselling products or services that meet the customers' needs. The representative must combine strong communication skills with a deep understanding of the company’s products or services to effectively drive customer satisfaction and revenue growth. Key Responsibilities: Must speak Spanish fluently and English Customer Service: Provide high-quality support to customers via phone, emai...
...two. - Email 1 (Welcome + Incentive) Opened Email 1 - Email 2 (Brand Story) - Email 3 (Best Sellers) - Email 4 (New Incentive $Money amount instead of percentage) - Email 5 (Incentive Follow UP) 2. SITE ABANDONMENT - Email 1 (Shop Assistant, "Looking for something specific" Maybe this best seller") Give direction and guidance. 3. BROWSE ABANDONMENT - Email 1 (Reminder) - Email 2 (Incentive) - Email 3 (Incentive Reminder) 4. Cart & Checkout Abandonment CHECKOUT ABANDONMENT - Offer a chat support CART ABADONMENT - "Was it the shipping cost?" Tell them about the free shipping over $150 - "Was it the payment options?" Highlight alternatives like the payment p...
...application, enhancing its chat functionality. The primary focus will be on implementing real-time features for the Chat, with additional capabilities for Private and Personal Chat. Key Requirements: - Group Chat: - The ability for multiple users to join a shared chat room. - Real-time communication using text, voice, and video. - Private Chat: - One-to-one conversations between individual users. - Includes Video chat capabilities. - Personal Chat: - Private conversations for individual users, for personal notes or reminders. Ideal Skills: - Extensive experience with Laravel framework. - Proven track record of integrating Pusher into web applications. - Strong understanding of real-time chat func...
...can create, implement, and manage a comprehensive social media strategy designed to convert clicks into clients. The focus will be on the Greater Toronto Area (GTA), targeting potential customers through engaging and persuasive content on any and all social media sites that are applicable. Key Responsibilities: - Develop a targeted social media strategy aimed at the Toronto region - Create engaging social media posts designed to convert clicks into clients - Manage and monitor social media performance and adjust strategy as needed Ideal Skills: - Proven experience in digital marketing, specifically on Facebook, Instagram, and LinkedIn - Strong understanding of the Toronto market - Excellent content creation and social media management s...
I need a simple yet effective insurance website that can generate leads for my business. The site should have a strong Call-To-Ac...simple yet effective insurance website that can generate leads for my business. The site should have a strong Call-To-Action (CTA) in the form of a Live Chat feature. Key Requirements: - Homepage to feature customer testimonials and the types of insurance offered - Effective lead generation strategies integrated into the website - Strong, user-friendly Live Chat feature as the primary CTA The ideal freelancer for this project would have extensive experience in developing lead-generating websites, particularly in the insurance sector. They should also be able to design a website that is simple yet effective, with a strong focus on ...
My Prestashop website has a serious malfunction. We're currently sending out order confirmation emails from two years ago, leading to customer confusion. It's critical I get this fixed. Please only apply if you have: - Extensive experience with Prestashop - A strong understanding of order management and email notification systems - Proven ability to troubleshoot and resolve issues swiftly
I'm in need of a vintage-styled logo with a rock n roll aestheticfor my bes...name, as well as reflect the classic elegance of a vintage aesthetic. Ideal Skills and Experience: - Proven graphic design experience with a focus on logo creation - Expertise in vintage design - Strong understanding of color schemes and their application in design - Excellent typography skills, particularly in creating unique, personalized designs Key Requirements: - The logo should be designed in a gunmetal and blood red color scheme. This palette should be used for both the logo and associated artwork. - The design must be suitable for a variety of uses, from business cards to shop signage. - A keen eye for detail is essential, as the logo will represent the quality and...
I'm seeking a comprehensive market research report focusing on competitor analysis of skin care boutiques in Lahore, Pakistan. This should be an in-depth analysis covering various aspects of the competitor boutiques, specifically their pricing strategies, service offerings, and their branding and marketing efforts. Hi - I am looking to do some market research, competitor analysis etc for opening up a parlour/skin treatment/beauty treatment etc in Pakistan, more so Lahore. I am wanting to get an insight into this and get an idea of investment, profitability, competition, success stories, rent/rates, investment, prices one can charge, services in desire, upmarket vs low market etc. Can you help? let me know if any questions?
...my live tracking services business. This is a recurring monthly task with clear responsibilities: Scope of Work: Payment Verification and Booking: I will provide a PDF file of the bank statement to identify client payments. You will log in to FreshBooks (access provided) to record the payments. Cash and card payments made at the office will be uploaded to our website admin. You will verify these payments and book them accordingly. Account Closure for Non-Payment: On the 6th of every month, you will review accounts and close access for users who have not paid, using the manager account provided for the GPS platform. Requirements: Attention to detail and accuracy in financial records. Basic knowledge of FreshBooks or similar accounting systems. Avai...
...Management: Tracks income, expenses, hours, and materials at a project level. Multi-Language Support: Available in over 30 languages, enabling international usability. Scalability: Designed to cater to the dynamic needs of SMBs. Modular System: Offers various modules, including production planning, inventory management, invoicing, and more. For more information, visit ProdSys website. Project Objectives The WooCommerce extension should enable seamless integration between WooCommerce and ProdSys ERP. Key functionalities include: Product Synchronization: Sync products, stock levels, and pricing between WooCommerce and ProdSys. Order Management: Automatically push WooCommerce orders to ProdSys for processing. Customer Data Sync: Mainta...
...primarily serve as a platform for booking handyman services. - Essential Booking Functionalities: - Service Scheduling: Users should be able to schedule services at their convenience. - Appointment Reminders: The app should send reminders to users about their upcoming appointments. - Service Rescheduling or Cancellation: Users should have the flexibility to reschedule or cancel their services. - User Authentication: The app should incorporate phone number verification as the sole user authentication method. Ideal candidates should have a strong background in app development, particularly in creating service booking platforms. Experience with implementing user authentication features and appointment reminder systems will be a significant advantage. Plea...
I am looking for a professional who can create an Azure Runbook that automates the governance of guest users in my Azure environment. Key Requirements: - The Runbook should specifically automate the process of identifying and deleting guest accounts that are not in use. - This process should be carried out on a monthly basis. Ideal Skills and Experience: - Extensive knowledge and experience with Azure and its Runbook service. - Expertise in automating user management tasks. - Prior experience in guest user governance is a plus.
I've developed an AI voice agent on Retell AI and need assistance integrating it with my CRM, Service Fusion. Key tasks include: - Utilizing APIs to retrieve information from the CRM. - Updating records, specifically job scheduling. - Sending text messages to various numbers. Ideal candidates for this project should have: - Proficiency in API integration. - Experience with Service Fusion and Retell AI. - Skills in AI voice agent development. - Capability to manage SMS systems.
...seeking a talented designer to create a classic, minimalist logo and color palette for my brand, Happyclient.ai. The style should reflect a timeless, clean, classic tech appeal, yet remain simple and uncluttered. Inspiration can be taken from references attached. About the Company: is a reputation management CRM that uses AI powered automations to help businesses effortlessly stack 5 star customer reviews on any platform they choose. We also offer bespoke AI virtual assistants trained specifically for each individual business to be used for tasks such as appointment booking and general customer support 24/7. Design Notes: - Open to typography focused or the addition of shape/design elements as long as they are simple and clean. - Open to &qu...
I'm looking to develop an AI based portal aimed at assessing job-skill fit. The portal should be able to evaluate core and behavioural skills and traits based on candidate CV and match it to the JD of a role. The portal should provide clear insights to the candidate on the gaps and the fitment score. Ideal Skills: - Proficiency in AI based portal and app development - Experience in creating skills and personality assessment tools - Understanding of soft skills and behavioural traits - Knowledge of core skills assessment - Programming and data analysis skills
I'm seeking a talented web d...redesign my multi-purpose website based on Square. The site serves as an e-commerce platform, blog, and portfolio, so it should be versatile and user-friendly. I am going from an antique store to a flower farm. Key Requirements: - The e-commerce section needs to support a shopping cart and be suitable for a subscription-based business, as well as facilitating quick online orders for flowers. - The subscription service should include functionality for gift subscriptions. Ideal Skills and Experience: - Proven track record in designing and developing e-commerce websites. - Experience with creating subscription-based services. - Ability to design a site that seamlessly incorporates a blog and portfolio. - E...
I offer various options to help you organize and clean up your accounting records in QuickBooks. Here are the services I provide: - Review and Correction of Transactions: I examine existing transactions in QuickBooks Online and correct any errors or discrepancies in the accounts. - Bank Reconciliation: I ensure that bank transactions match the records in QuickBooks Online. - Classification of Expenses and Income: I correctly organize and classify transactions into the appropriate categories. - Duplicate Removal: I look for and eliminate duplicate transactions or unnecessary records that may inflate financial reports. - Inventory Regularization: If you manage inventory, I verify the accuracy of inventory records and adjust quantities as neces...
...administrative tasks, and help solve customer issues. im looking for someone who can do and will do what we expect of them to do. Key Responsibilities: - Picking up high volume customer calls - Assisting with admin tasks (specifics are not defined yet) - Troubleshooting billing/payment problems - Offering technical support for mobile app users. - Providing product/service information for new sales and closing them. - Scheduling appointments. Ideal Skills: - Excellent communication skills - in english and be very fluent in english. - Problem-solving skills - Experience in customer service and must be able to be super friendly with customers. - Familiarity with VoIP systems -Must be good with excel, words, docs....
