Hello! I’m Manuel Otto, a dedicated and highly skilled Network Engineer with over 9 years of experience in the technology sector. I specialize in Office 365, Microsoft Teams, SQL Server, and Windows operating systems. My expertise extends to creating chatbot flows and managing Windows Server environments. I am also an expert in utilizing ChatGPT for various applications. With a solid foundation in both practical and theoretical aspects, I am committed to delivering top-notch solutions tailored to your needs.
Skills:
- Network Engineering
- Office 365 Administration
- Microsoft Teams Configuration
- SQL Server Management
- Windows Operating Systems
- Chatbot Flow Creation
- ChatGPT Expert
- Windows Server Management
- Over 9 years of hands-on experience in network engineering and IT solutions.
- Proven track record of implementing and managing Office 365 and Microsoft Teams in diverse environments.
- Extensive knowledge and practical skills in SQL Server management and optimization.
- Proficient in creating efficient and user-friendly chatbot flows to enhance customer interaction.
- Experienced in deploying and maintaining Windows Server infrastructures.
Why Hire Me:
I bring a combination of technical expertise, problem-solving skills, and a client-focused approach. My goal is to help your business leverage technology to achieve optimal performance and productivity. Whether it's streamlining your network operations, enhancing your team's collaboration tools, or developing intelligent chatbot solutions, I am here to ensure your projects succeed.
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Expérience
Network Engineer
juin, 2020 - Présent
•
4 ans, 7 mois
Tech Solutions Inc.
juin, 2020 - Présent
•
4 ans, 7 mois
- Led the implementation of Office 365 and Microsoft Teams, improving collaboration and productivity for over 500 users.
- Managed SQL Server databases, optimizing performance and ensuring data integrity.
- Developed and maintained chatbot flows, enhancing customer support capabilities.
- Oversaw the deployment and maintenance of Windows Server environments, ensuring system stability and security.
- Conducted training sessions for staff on the use of new technologies and tools.
juin, 2020 - Présent
•
4 ans, 7 mois
IT Specialist
janv., 2016 - mai, 2020
•
4 ans, 4 mois
Innovatech Systems
janv., 2016 - mai, 2020
•
4 ans, 4 mois
- Administered network infrastructure, including routers, switches, and firewalls, to ensure seamless connectivity.
- Provided technical support for Office 365 and Microsoft Teams, resolving user issues promptly.
- Implemented and managed SQL Server databases, including backups and disaster recovery planning.
- Developed custom chatbot solutions to automate repetitive tasks and improve customer interaction.
- Maintained and updated Windows operating systems across the organization.
janv., 2016 - mai, 2020
•
4 ans, 4 mois
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