Post-Migration ID Usage Analysis
$10-30 USD
Paiement à la livraison
I'm seeking a professional to analyze and articulate the rationale for using old IDs versus ServiceNow IDs following a system upgrade migration. The main focus will be on the Customer Service department's reliance on old IDs for user familiarity.
Key Areas of Focus:
- Assess and document the reasons for the preference for old IDs, particularly in relation to the Customer Service department.
- Evaluate the potential impacts on user experience, system compatibility, and legacy data integration.
- Provide a balanced perspective on the benefits and drawbacks of each ID type.
Ideal Skills and Experience:
- Strong analytical skills with a background in IT and Customer Service systems.
- Excellent communication skills for clear and concise reporting.
- Experience with system upgrades and ID migration processes, particularly with ServiceNow.
Nº du projet : #38582066
À propos du projet
7 freelances font une offre moyenne de 30 $ pour ce travail
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Hello Dear! Good Day! Hope you are doing fine. This is Maria Islam Mim. I am a software Engineer. I am expert in Web design, Web development, Mobile app development, Software development. I have more than 10 years’ ex Plus
Hello Chaitanya, I am Mahnoor, a JavaScript expert with 6 years of experience. I have carefully reviewed the project requirements and am confident in my ability to provide a detailed analysis of the post-migration ID Plus
I offer freelance services to streamline ServiceNow operations with expertise in automating incident management, Webex integration, and engineer scheduling, while syncing with Outlook calendars. My services include fet Plus
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