Live Chat Customer Support Expert

With my extensive background in web development and virtual assistance, I bring a unique set of skills to your customer support role. Having worked with a myriad of technologies over the past eight years, I'm confident in my ability to quickly adapt to any software or tools you use for customer billing and queries. As an advocate of continuous learning, I've always stayed on top of Social Media, e-commerce and project management platforms, making my onboarding process smoother. Lastly, punctuality is my strong suit; I understand how important it is for you to have someone available during specific time-frames every day. My well-honed organizational and time-management skills ensure that client tasks are managed efficiently without any delays. Moreover, I won't provide just 'top-quality' service as described but strive for 'exceptional' assistance that can transform your customers' experiences positively. In conclusion, hiring me means more than just addressing customer's inquiries, it means enlisting someone passionate about enhancing overall systems for lasting change. Get in touch with me today so we can discuss your unique requirements further!

Having managed a variety of projects across different industries, I am well-versed in providing high-quality support to clients. I understand the time-sensitive nature of customer queries, especially when it comes to billing, and will apply my efficient project management skills in ensuring prompt and accurate responses to your customers. This is complimented by a strong background in management consulting which will enable me to quickly understand your operations and provide tailored solutions that fit your organization's structure. To address your need for live chat support, I'm proficient in popular chat services such as Zendesk and Slack; using these tools has enabled me to maintain consistent and professional communication with team members across different timezones making sure assigned tasks are always completed on time and within budget. Building relationships with customers is something I naturally excel at, primarily because I genuinely enjoy helping people and solving problems - two key aspects of this role. Finally, my availability spans most business hours means I can dedicate 4 uninterrupted daily hours for customer support ensuring up-to-date billing data and timely handling of inquiries. If you are looking not just for someone who can consistently manage the influx of customer queries but also add value through improved workflows then let's get started! Hire me today and let my experience work for you!

Hi, I have experience in customer services, live web chat, email handling, inbound & outbound calls, administration,l and all vital role of virtual assistant. I am full time freelancer and available for any time or shifts. I provide all customer queries and ready to start asap. Thanks, Fida.

With over a decade of experience as a specialist in Microsoft Office tools, I'm more than equipped to provide top-notch support for your company. My expertise extends across numerous applications including Excel, Word, PowerPoint, and Access - all essential tools for your live chat customer support position. Being a great communicator is vital in customer service and I pride myself on my excellent communication skills which I've honed throughout my career. Whether I'm tackling billing queries or any general inquiries, I ensure that the solutions I provide are not only accurate but easily understandable. Furthermore, my data analysis background has instilled in me a problem-solving mindset that lends itself well to customer support. Detail-oriented, efficient, and analytical by nature -these qualities among others have allowed me to consistently deliver high-quality work throughout my career- traits that would be invaluable in addressing your customer's needs during live chat sessions. So choose me now not just for a data expert but for an exceptional customer support endeavour!

I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, Live Chat, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.

I worked as customer support for 2 years I worked for Orange in Belgium and for Henner International as insurer.

I am from Colombia, Spanish speaking. Virtual assistant with more than six years of experience, I provide first class customer service, with very good commercial skills. Great attention to detail I am fast, accurate I have access to email, knowledge in the use of devices (computer and phone) and basic software tools (Microsoft Office - Word and Excel), with availability to start immediately.

Greetings! I hope you are having an amazing day! I understood that you seek the service of a specialist who will provide email support for your client company and that will primarily handle billing queries and general customer service inquiries. As someone someone who enjoys helping people and solving problems, I am truly glad and confident to submit my proposal. As an experienced customer support specialist with over 7 years experience, I believe firmly that my skill set will help me render a top notch service to your organization. I have worked with different organizations, I have handled different kinds of customers and I delivered the best Customer experience with Satisfaction. I have had series of Customer Support trainings, I pay attention to details, I am a good communicator, I am empathetic, I am skilled in active listening and Time Management, My interpersonal skills generally explains why you should consider hiring me. If I am considered for this position, I will apply the use of CRM tools, software, Email and chat support and physical trainings I have attended into this position to achieve a common goal which is maximum customer satisfaction. I have gone through the attached document and i clearly understood the job requirement and responsibilities. Thank you for your time and consideration! I look forward to hearing from you soon! Feel free to message me at any time!

Hi I can do this job as i have relevant experience, I have worked as a virtual assistant for DTDC Australia I have worked as Chat support Executive For Starium Marketing Center USA I have worked as a cold caller at BFD Homebuyers USA I have worked as Cold Caller at Santuity Renewables USA I have worked as Chat support Executive at Mindbridge, (foodpanda campaing)

As an experienced statistical data analyst, I specialize in providing accurate and actionable insights for data-driven decision-making. With a robust data analysis and research background, I can assist with various tasks including data collection, cleaning, analysis, and visualization. My expertise spans exploratory data analysis, hypothesis testing, predictive statistics, statistical modelling, and time series analysis. I am proficient in statistical software such as SPSS, Minitab, and Microsoft Excel, ensuring efficient and high-quality results delivered on time.

I am sure I am qualified for this job .I have an excellent communication skill and I'll also be able to provide live chat support for as many hours as possible

Dear recruiter, I am writing to express my interest in the Live Chat Customer Support Expert position. With a strong background in customer service and billing, excellent communication skills, and availability for 5 days per week, I believe I am a perfect fit for this role. key competencies: Strong customer service and billing skills ✓ Excellent communication skills ✓ Availability for 5 days per week ✓ Fast, accurate typing skills ✓ I am confident in my ability to provide top-quality email support, address billing queries, and handle general customer inquiries efficiently. I am excited about the opportunity to contribute to your team and look forward to discussing how I can help achieve your company's goals. Thank you for considering my application. Best regards, Melisa Hincapié

Having gained considerable experience in data entry and HR recruitment, I am well-prepared to serve as your Live Chat Customer Support Expert. Not only do I possess excellent communication and problem-solving skills, but my commitment to efficiency and productivity is also demonstrated by a 15% reduction in processing time achieved through streamlining procedures in a past role. This efficiency will prove invaluable in handling billing queries and customer service inquiries swiftly but without any compromise to the quality of answers. Furthermore, as an English tutor for business conversations, I understand the importance of clear and concise communication layered with empathy - skills that are paramount for successful customer support. My knack for teaching has allowed me to explain complex subjects and relay information effectively even in high-pressure situations. Finally, my long-standing commitment to delivering tangible and impactful changes aligns perfectly with your core requirement of enriching customers' experiences. I'm prepared to dedicate the necessary hours and offer top-quality service by leveraging my skillset in Microsoft Office and my understanding of not just delivering customer support but surpassing expectations. I am confident that my unique background makes me an ideal match for this role.

Hi! Thanks for providing detailed information about your job. It instantly grabbed my attention and aligned with my experience as a customer service professional. Here’s what I can bring to your project: - Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly, while providing quality service and support - Maintain a balance between company policy and customer benefit in decision making - Strong commitment to customer satisfaction - Do the work with integrity and dedication - Ultra-reliable communication: you will always be aware of the project status with consistent updates - Someone who cares about helping you succeed and bring value to your organization So, if you are looking for a motivated safe set of hands to take the weight of this project off your shoulders and work with you to get the job done right, then let’s have a chat. I'm positive that my experience with supporting customers will make me really useful for this role. If you choose me, you can be assured of getting top notch service, as well as someone who will complete your jobs correctly. I hope to hear back from you and I am looking forward to working with you on this project. Best regards, Michelle

Strong support professional skilled in Microsoft Office, Document Management, Data Analysis, Purchasing, Invoicing, and Inventory Management with a demonstrated history of working as a Management Information System Specialist and Customer Service Representative.

Cool headed and ambitious man for my work. Cause work is all about perfection . I hope I can help you with my skills.

I've had a long experience providing support to customers based in the USA & Europe. I've reviewed the project description & I'm confident of delivering the desired outcome.

Hello There! Can you imagine a situation where a customer leaves happily as though they've won a lottery? That's what I am bringing to the table. To me, a customer is always right, even if they're wrong they're still right! I am a firm believer of these words and I take customer experience very seriously that I can use my last blood drop to make sure they (customers) leave way better off than I found them. In my previous work place, I have received countless praises from supervisor for giving his company a total 360° turnaround in the customer satisfaction and retention aspect of the company. I am an active listener, I listen to customers concerns to understand how best I can paint a smile on their face and as such, I always go the extra mile to make sure customers experience a heaven-like attention from me that will surely make them want to return back to us for business deals. Talking about CRM tools, I am very proficient in the use Hubspot, Zendesk, Freshdesk, Zoho, Intercom, Salesforce amongst others and I am very open to learning anything new that'll make work excellently done. Now I understand you are looking for people that reside in North America (US or Canada) and / or South America (Argentina, Colombia, Paraguay, Uruguay or Mexico, if you give me a chance, you will not regret you did.. Looking forward to hearing from you soonest. Best regards Amara Ezedimma

I know that experience is often a key factor in these decisions, and while I don't have a specific billing or customer service background, my skills would be a great fit for your project. My strength in data entry means I'm incredibly detail-oriented and efficient, two vital characteristics in handling multiple support inquiries. I bring a strong proficiency in the Microsoft Office Suite which includes Word, Excel, and PowerPoint so I can easily handle your billing queries and manage any necessary documentation. My native fluency in Malay paired with my English expertise can also be an asset for clients who prefer communicating in their language of choice. However, what sets me apart from many other freelancers is my sheer determination to not just learn new tools but also adapt quickly when using them. This assures you of my capability to become familiar with any live chat support platforms you might use. I am excited to offer my services as a virtual assistant to support your customer service operations.

Hello, please allow me introduce myself. My name is Reiner, i´m 38 years old, I Have high level of customer experience, understanding, empathy, solve problems capacity, and also i can speak english and spanish.