Lean J.

I have a well-rounded background in the hospitality and Food & Beverage (F&B) industries, with nearly 5 years of experience in F&B and 2 years as a Guest Relations Officer (GRO) at Grand Sahid Jakarta Hotel. You excel in guest services, communication, and building positive relationships, which makes the highly effective in roles that prioritize customer satisfaction and personalized service. I'm professional journey has also included roles in restaurant operations, such as cashiering at AB Steak Jakarta, showcasing your adaptability and operational understanding. However, your clear passion lies in guest-focused roles like GRO, where I'm can utilize your interpersonal skills to enhance customer experiences. Im dedicated, detail-oriented, and motivated by roles that allow you to interact directly with guests, ensuring their comfort and satisfaction. I'm focus is on advancing in hospitality management, particularly in positions where you can showcase your expertise in guest relations.