Virtual Assistant, Recruiter, EA , HR, Operations.
$10 USD / Heure
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Nigeria (5:13 AM)
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Inscrit depuis le avril 11, 2018
$10 USD / Heure
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With a strong background in virtual assistance, general human resources, people operations, talent acquisition, technical support, data entry, email handling, and appointment setting, I am confident in my ability to contribute effectively to your team and help your company achieve its objectives within any of the aforementioned roles. I understand the importance of being reliable and consistent, especially for ongoing daily tasks. You can count on me to deliver high-quality work consistently and meet deadlines without compromising on quality. I am available to work full time, on contract or on a one-off basis.
Proficiency in:
● Hubspot
●ZOHO
●Zapier
● Salesforce
●Calendly
●Freshdesk
● Trello
●Lead Scraper
●Google Suite, etc.
Modifications enregistrées
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Expérience
HR / Business Operations Manager
oct., 2023 - mars, 2024
•
5 mois
Kisha Global Group
oct., 2023 - mars, 2024
•
5 mois
* Designed and implemented a framework that delivers a consistently skilled workforce.
* Managed day-to-day operational activities for the brand and its businesses.
* Applied big-picture leadership abilities to implement HR strategies that drive the organization's
performance and strengthen business systems.
*Developed and implemented a new company structure, employee handbooks, and rewards packages including compensation and benefits that secured the attraction and retention of top talent.
oct., 2023 - mars, 2024
•
5 mois
Customer Support Manager / Virtual Assistant
janv., 2023 - févr., 2024
•
1 an, 1 mois
Digital Witch Community
janv., 2023 - févr., 2024
•
1 an, 1 mois
*Providing quick and accurate information on a wide range of enquiries, pulling data from the internet or a database.
*Creating tickets for customers and troubleshooting issues when necessary.
*Promoting compliance and quality assurance by ensuring that the customer support team maintains a high level of service quality.
*Consistently getting high CSAT scores and high net promoter scores, this means customers are not only satisfied but are also willing to recommend our services to others.
janv., 2023 - févr., 2024
•
1 an, 1 mois
HR Manager / Head of Operations
août, 2021 - oct., 2023
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2 ans, 2 mois
MISKAY
août, 2021 - oct., 2023
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2 ans, 2 mois
▪ Implemented a comprehensive HRI system that automated manual processes, resulting in a 30% reduction in administrative tasks and significant time savings for HR.
▪ Developed a standard recruitment and onboarding process, resulting in a 20% decrease in time-to-fill vacancy
▪ Developed and implemented a standardized organizational structure that supports effective delivery of company vision.
• Built first-hand exposure to business management, business structure formulation, and talent retention.
août, 2021 - oct., 2023
•
2 ans, 2 mois
Formation
Higher National Diploma
2010 - 2014
•
4 ans
Nigeria
2010 - 2014
•
4 ans
Qualifications
Advanced Lead Generation
2023
LinkedIn
This course outlines playbook elements that can be introduced to your sales team to increase efficiency and consistency in executing campaign plans and then steps through how to support greater lead conversion by the sales teams. https://ln.run/x2Twa
2023
Learning Hubspot CRM
2023
LinkedIn
HubSpot is a powerful CRM that is designed to work seamlessly with the HubSpot sales, customer service, and marketing tools. It can help you sell better, market better, and gain more powerful insights from customer interactions. This course dives into the basics of using HubSpot CRM and examines how to streamline the sales process with management and automation tools.
2023
Customer Service: Problem Solving and Troubleshooting
2023
LinkedIn
Customer service care costs organizations billions of dollars each year. As a result, it's critical that employees are equipped with the skills needed to handle a variety of different customer service problems. In this course, I learned critical problem-solving and troubleshooting processes for common sense customer service in a wide variety of applications. Discovered how to effectively deal with issues, while maintaining a positive relationship with your customers.
2023
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