If you need someone to manage multiple tasks, I am the person for you!
I am an Architectural and Engineering Drafting professional with diverse skills to provide outstanding services in Customer Service, Data Entry and Voice Modulation.
I communicate clearly and effectively, ensuring excellent service. Every interaction is positive; I answer queries and solve problems with empathy and patience, always looking for quick solutions that ensure customer satisfaction.
My attention to detail allows me to perform data entry tasks efficiently and without errors. I am proficient with tools such as Microsoft Excel, Word and PowerPoint to create and maintain databases and essential documents. I am organized and able to handle multiple tasks, always meeting deadlines. In addition, I have the ability to modulate my voice according to context and needs, allowing me to record professional quality audiobooks, voice messages, announcements and podcasts. My interest in spiritual topics adds a unique and sympathetic touch to related projects.
I am a cheerful and positive person, always willing to collaborate and work in teams. I love coming up with creative ideas and finding innovative solutions to challenges. I would love to work with you.
Let me help you simplify your tasks to contribute to your company's success!
Featured Services:
- Respond to customer inquiries via online chat, email, WhatsApp or phone in a friendly and efficient manner.
- Provide information on company products and services.
- Assist customers in the purchase or post-sale process.
- Enter data from various sources into computer systems or databases.
- Transcribe audio recordings into written text efficiently.
- Updating and maintaining records.
- Voice-over recording with clarity and expressiveness.
- Voice dubbing for educational, promotional and informational videos.
- Project tracking and monitoring
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Expérience
Mobile Units Support Professional and professional in pedagogy
juin, 2006 - août, 2018
•
12 ans, 1 mois
Organización Internacional para las Migraciones - OIM
juin, 2006 - août, 2018
•
12 ans, 1 mois
No Description Provided
juin, 2006 - août, 2018
•
12 ans, 1 mois
Formation
Universidad Nacional Abierta y a Distancia
2024 - 2024
Formulating and Structuring Investment Projects with an Ethnic Approach.
Colombia
2024 - 2024
Escuela Superior de Administración Pública
2003 - 2004
•
1 an
Human Rights Promoter
Colombia
2003 - 2004
•
1 an
Universidad Francisco de Paula Santander
1998 - 2003
•
5 ans
Architectural and Engineering Draughtsman
Colombia
1998 - 2003
•
5 ans
Qualifications
Certificate
2004
Escuela Superior de Administracion Publica - ESAP
Coordinated housing for disaster-affected families, ensuring quick relocation and services. Developed strategies for vulnerable populations, managing resources and aid. Supported emergency-affected families, improving quality of life. Accelerated community rehabilitation, promoting social and economic integration. Collaborated with NGOs, governments, and communities for effective aid. Enhanced ability to work under pressure, managing tasks, making decisions, and developing coordination skills.
2004
Certificate
2018
Organización Internacional para las Migraciones
I led national and regional projects for the restitution of rights of vulnerable groups, including children, pregnant women, indigenous, and Afro-descendant families. I promoted consultation processes with ethnic groups and coordinated interdisciplinary teams in emergencies. I ensured access to basic services in areas affected by armed conflict and promoted inter-institutional cooperation. I developed skills in team management and adapting strategies to multicultural contexts.
2018
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