Hello prospective employer, I've read through the brief, and I understand what is expected. I am passionate about building strong customer relationships, driving brand loyalty also maximizing customer engagement and would be willing to provide the services. I am an Enthusiastic Customer Service Professional/sales executive with vast experience in telemarketing spanning 18 years. A proficient call service analyst with over 6 years’ experiences a well-rounded virtual assistant. Responsible and dependable Customer Service analyst possessing effective time management skills, adaptable to meet my employer’s time zone. I am vastly experienced in telemarketing and sales. I'm also well-grounded in customer relations, customer support personnel, live call & chat with impeccable communication (oral & written) skills. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding and knowledge and excellent reputation for resolving problems and improving customer satisfaction in the business.