Hi,
As a certified customer support agent with over nine years in client-facing service, I bring strong communication, active listening skills, and a professional yet friendly approach that helps clients feel at ease.
I have a noise-free workspace, ensuring clear, distraction-free interactions. My familiarity with Zoom and Google Calendar enables me to manage timely, well-organized client meetings. Additionally, my digital marketing certification and background in email marketing principles allow me to confidently recommend services, such as campaigns and audits, based on each client's needs.
My accent is clear and easy to understand, which has helped me build rapport effectively with clients in the U.S. as a customer support specialist and cold caller. I prioritize clear, client-centered communication and have a proven track record of connecting with diverse clients. My resume is available once a private chat is established. I am flexible with PST hours and available for 20-30 hours per week, ready to bring efficiency and a positive client experience to each interaction.
Thank you for considering my application. I look forward to contributing to your team’s success.
Cheers,
Ujunwa Ogbonna