Bilingual Virtual Assistant for Outdoor Lighting Biz

We are in search of a highly qualified Virtual Assistant to support our outdoor and landscape lighting business based in Miami, FL. The ideal candidate will be bilingual (English/Spanish), tech-savvy, and experienced in managing various aspects of a service-based business. Key responsibilities include: 1. Social Media Management: Create and schedule engaging content for Facebook, Instagram, and LinkedIn. Respond to comments and messages promptly. Develop and implement social media strategies to increase engagement and leads 2. Customer Service: Handle incoming calls and emails professionally. Manage customer inquiries, complaints, and feedback. Schedule appointments and follow up with clients 3. Administrative Tasks: Manage our CRM system (experience with Zoho preferred). Handle invoicing and basic bookkeeping. Organize and maintain digital files and documents 4. Sales Support: Qualify leads and set up appointments for estimates. Follow up with potential clients Assist in creating and sending quotes. 5. Content Creation: Design graphics for social media and marketing materials using Canva. Write blog posts and email newsletters. Create and edit promotional videos (basic skills) 6. Website Management: Update website content regularly. Ensure all information is current and accurate. Basic SEO optimization. Requirements: - Proven experience as a Virtual Assistant, preferably in the home services industry - Fluent in English and Spanish (written and verbal) - Excellent communication and customer service skills - Proficiency in social media platforms, CRM systems, and Microsoft Office Suite - Experience with Canva, basic video editing, and content creation - Strong organizational and time management skills - Ability to work independently and take initiative - Availability for 20-30 hours per week, with flexible scheduling We're looking for a long-term partnership with the right candidate. Please include in your proposal: - Your relevant experience, especially in the home services industry - Specific examples of how you've improved business operations or online presence for previous clients - Your approach to managing multiple tasks and priorities - Your hourly rate and availability We look forward to finding a talented Virtual Assistant to join our team and help grow our business!