Customer Support Specialist -- 2

$2-8 USD / heure

Fermé

Publié

il y a environ 1 mois

$2-8 USD / heure

We are seeking a dynamic and self-motivated individual to join our team as a Freelance Customer Service Specialist. The ideal candidate will play a crucial role in ensuring exceptional customer experiences by leveraging strong communication skills, technological proficiency, and a customer-centric approach. **Responsibilities:** - Provide prompt and professional responses to customer inquiries via various channels, including Discord, and social media apps. - Demonstrate a deep understanding of our products/services to address customer concerns and provide accurate information. - Utilize effective problem-solving skills to resolve customer issues and escalate complex matters when necessary. - Maintain a positive and empathetic attitude while interacting with customers, fostering a customer-centric culture. **Requirements:** - Excellent written and verbal communication skills in English. - Proficient in using Discord and various social media platforms. - Strong interpersonal skills with the ability to adapt communication style to diverse audiences. - Tech-savvy and comfortable navigating digital tools and platforms. - Exceptional organizational skills and attention to detail. **Qualifications:** - Previous experience in customer service or a related field is preferred. - Ability to work independently and collaboratively within a virtual team environment. - Demonstrated problem-solving abilities and a proactive approach to customer satisfaction. Exciting opportunity to work with a dynamic team in a rapidly evolving industry. We look forward to welcoming a talented professional to our customer service team!

Business Writing

Report Writing

Customer Service

N° de projet : 38828366

Concernant le projet

63 propositions

Projet à distance

Actif à il y a 28 jours

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63 freelances proposent en moyenne $6 USD/heure pour ce travail

@muhammadazaz763

Hello I just read the details and am very interested in working with you. I have all the relevant skills required to do this job well. Please send me a message to discuss this and start working. Thanks

$5 USD en 40 jours

5,0

(20 commentaires)

6,4

@mohamedBJ

Hi I have 5yrs customer service experience and can start right away I have handled customer support for a sports company, a software company and an e-commerce store and believe the skills i acquired from those projects would be useful to yours You can check my reviews for assurance that your project will be done accurately and on time Hope you will consider my application Looking forward to working with you

$5 USD en 40 jours

5,0

(8 commentaires)

5,7

@tabonk82

Hello there, Thank you for sharing the opportunity to apply for the Freelance Customer Service Specialist role. I am excited about the possibility of contributing to your team. With a strong background in customer service, I am confident that my communication skills, technological proficiency, and dedication to providing exceptional customer experiences align perfectly with the responsibilities outlined for this position. I would love the opportunity to discuss how I can contribute to the success of your team. Thank you for your consideration, and I look forward to hearing from you. Best regards, Muhammed Kabir

$3 USD en 40 jours

4,9

(70 commentaires)

4,8

@Len2525

Hi, You've mentioned that you're seeking a dynamic and self-motivated individual to join your team as a Freelance Customer Service Specialist, ensuring exceptional customer experiences by leveraging strong communication skills, technological proficiency, and a customer-centric approach. With my 8 years of experience in customer service and support, my experience handling technical accounts, my knowledge of Discord, and my experience as a social media manager, I'm confident I have the skills and experience to excel in this role. I'm adept at crafting clear and concise responses, ensuring prompt delivery and a professional tone that reflects your brand. I'm also highly organized and detail-oriented, ensuring that all inquiries are handled efficiently and effectively. I'm eager to assist you in this project, providing reliable and efficient support to ensure your customers receive the best possible experience. I'm passionate about providing excellent customer service and ensuring client satisfaction, and I'm confident I can make a valuable contribution to your team. I am confident that I can do an excellent job for you. I can make your life easier by taking some of the load off your plate. Is there a time today that would be work for a chat? Talk soon, Elene

$4 USD en 1 jour

5,0

(1 commentaire)

2,4

@modmelchisson

Hi there! I’m confident in my ability to deliver exceptional customer experiences across Discord and social media platforms. With strong communication skills and a customer-centric mindset, I can resolve issues efficiently while maintaining a positive attitude. Could I create a free sample response to demonstrate how I would handle customer inquiries and concerns?

$5 USD en 40 jours

5,0

(1 commentaire)

1,8

@Mousleh1a

Hello, I am excited to apply for the Freelance Customer Service Specialist position. With a strong background in customer support, exceptional communication skills, and proficiency in digital platforms, I am confident in my ability to deliver outstanding results. Key Skills and Contributions: Responsive Communication: Promptly addressing customer inquiries on Discord and social media with professionalism and empathy. In-Depth Product Knowledge: Quickly mastering product/service details to provide accurate and effective support. Problem-Solving Expertise: Resolving issues efficiently while escalating complex matters as needed. Customer-Centric Approach: Maintaining a positive attitude and fostering customer loyalty in every interaction. What Sets Me Apart: Proficient in English with strong interpersonal and written communication skills. Highly organized and detail-oriented, ensuring every task is handled efficiently. Proven customer service experience, enhancing satisfaction and loyalty. I am adaptable, proactive, and thrive in virtual team environments. My goal is to support your team in creating exceptional customer experiences. I look forward to contributing to your success! Thank you for considering my application.

$6 USD en 40 jours

5,0

(1 commentaire)

1,2

@Tandra24

With a solid foundation in content creation and exceptional written communication skills, I am poised to excel in the role of Freelance Customer Service Specialist. Not only have I amassed a wealth of experience in client interactions and problem-solving as an astute content writer, but I have also honed my skills in digital tools such as Discord that are crucial for this position. Matching your description, I approach all tasks with a proactive mindset to ensure customer satisfaction. Drawing from my experience in search engine optimization, I understand the importance of providing accurate information and using appropriate keywords to address customers' concerns effectively. My ability to adapt communication style to diverse audiences will allow me to connect with your customers on different platforms and create shared understanding. Finally, my dedication to continuous learning means that I will quickly grasp the nuances of your products/services, enabling me to provide prompt and informed responses to customer inquiries. By hiring me, you bring aboard someone who can not only comprehend your customer's needs but can also adeptly convey your brand's values ensuring each customer feels valued and understood. I look forward to being part of your team!

$5 USD en 40 jours

5,0

(2 commentaires)

0,7

@Maxinto

Hi there, Imagine having a reliable assistant who ensures your customers receive exceptional support across all channels, fostering satisfaction and loyalty. I specialize in delivering prompt, professional responses to inquiries, whether on Discord, social media, or other platforms, ensuring that every interaction reflects your customer-centric values. With excellent written and verbal communication skills, a strong command of digital tools like Discord, and a knack for empathetic problem-solving, I am well-equipped to address customer concerns, provide accurate information, and escalate complex matters efficiently. My organizational skills and proactive approach ensure seamless support and a positive customer experience. This role aligns with my passion for customer service and my ability to adapt communication styles to diverse audiences. I am eager to bring these qualities to your team and contribute to creating meaningful connections with your customers. Kindly send me a message to discuss further details on how I can support your customer service goals and help elevate your customer experience. Best regards, Maxwell

$6 USD en 40 jours

4,9

(2 commentaires)

0,9

@aleramosvereau

Hello, I am a professional photographer with a keen eye for detail. I've worked remotely as a virtual assistant for over ten years, which has helped me develop the ability to work independently. Known for being a quick learner, highly responsible, organized, and tech-savvy, I excel in time management and am always eager to learn and develop new skills. I recently worked for a US based tech e-commerce company as a remote customer support agent for three years, handling emails and live chat, addressing issues to the technical department, issuing refunds, processing orders, and gathering information into spreadsheets. My love for helping customers ensures my capacity to give them the best experience possible. I am confident in managing client interactions with prompt and effective communication. I have experience creating and scheduling content for social media. Also managing Zendesk, Shopify, Intercom, Notion, Slack, Trello, Discord, Excel, Google Spreadsheets and Docs, Stripe, data entry, and administrative support. I hope you find my skill set useful for the role and look forward to hearing from you

$7 USD en 40 jours

5,0

(1 commentaire)

0,8

@ssharol19

I read all details of this project .I have complete knowledge to do this work.I can start working immediately. Let's discuss further.

$5 USD en 40 jours

0,0

(0 commentaires)

0,0

@restyjlimas

Hi, I have over 10 years of experience as Operations Supervisor and Quality Supervisor for an email, chat and inbound/outbound project. This includes various industries, telecoms, Healthcare, ISP and travel projects. I have handled people to be on the phone, email and chat. I would love to talk more about this and join your team and deliver the highest level of customer service. With my extensive experience in managing teams, data analysis, and Microsoft Excel, I bring a unique skill set to the table that combines both technical proficiency and customer-centricity. I am not only comfortable with Discord and social media platforms but have also utilized these platforms extensively in my past projects with utmost efficiency. Drawing from my decade-long experience, I understand how crucial it is to provide prompt and accurate information, resolve issues effectively, and maintain a positive demeanor throughout - qualities that align seamlessly with your job description. While working within a virtual team environment is my second nature, I embrace every opportunity to learn new techniques, ensuring I stay ahead of the game in this rapidly evolving industry.

$6 USD en 40 jours

0,0

(0 commentaires)

0,0

@burhanaleem7007

Building customer relationships through effective and empathetic communication is at the very core of my skill set. And I'm very talented. I’m Burhan, ready to leverage my extensive experience in business writing and marketing to ensure your customers always receive top-notch and personalized service. As an award-winning copywriter, meticulousness and attention to detail in addressing customer concerns have always been my top priority. I pride myself on my ability to adapt my communication style to diverse audiences. This combined with my proficiency in using Discord and various social media platforms will enable me to respond promptly and professionally to your customers’ inquiries across multiple channels. My strong research and problem-solving skills will ensure that I provide accurate information and resolve their issues efficiently, while continuously escalating complex matters for timely solutions. Working with your dynamic team would be an exciting challenge that I wholeheartedly embrace. Having worked independently yet collaboratively in previous virtual team environments, I am confident that I have the skill set needed to fit into your fast-paced industry. With me in the role, rest assured your customers will receive a supportive, empathetic and helpful touch they deserve - leaving them more than satisfied every single time! Let's make your customer-centric vision a reality!

$5 USD en 40 jours

0,0

(0 commentaires)

0,0

@saraj61

Iam a post graduate in commerce,as i know the importance of a business and also i can make customer satisfied by applying strategies and handling them with patience.

$5 USD en 40 jours

0,0

(0 commentaires)

0,0

@jeaaubrey

I have years of experience as a customer support and very self reliant. I would love to talk more about my qualifications over an interview

$6 USD en 40 jours

0,0

(0 commentaires)

0,0

@zam53

I am excited to apply for the Freelance Customer Service Specialist position. With a strong background in customer service, communication, and organizational roles, I am confident in my ability to deliver exceptional customer experiences. At I&M Bank Uganda, as Manager of Back Office Operations, I developed skills in handling diverse customer inquiries, resolving complex issues, and ensuring smooth communication across teams. At Rind Pharma -UK, I honed my ability to meet client needs professionally and foster long-term relationships. As a Virtual Assistant for Pretty Perfect You Aesthetics Clinic-USA, I interacted with customers via social media platforms and digital tools, showcasing adaptability in virtual environments and reinforcing a customer-focused mindset. Currently, at Fraser’s Mathematics Solutions-USA, I support educators and clients by managing inquiries, coordinating schedules, and solving challenges with a tech-savvy, solutions-driven approach. This role has enhanced my ability to work in dynamic environments while delivering high-quality support. While I have limited experience with Discord, I am eager and quick to learn. I bring strong written and verbal communication skills, a proactive approach to problem-solving, and the ability to thrive in virtual team settings. Thank you for considering my application. I look forward to contributing to your team’s success. Best regards,

$6 USD en 40 jours

0,0

(0 commentaires)

0,0

@mzjudytt

As a seasoned Customer Service Specialist and a skilled communicator, I believe I would be an excellent fit for your team. My name is Judith, and I have extensive experience in the field of business development and customer service, which has honed my written and verbal communication skills to a high level. Communication, as we all know, is the bedrock of successful customer relations. Moreover, navigating digital tools and platforms comes naturally to me. So whether it's engaging with customers on Discord or other social media platforms, I'm quite comfortable in managing these channels efficiently. My experience has also taught me the importance of compassion in customer relations. It's essential to remember that behind every inquiry lies a person seeking assistance; hence the need for empathy and a positive attitude. Lastly, my ability to work well both independently and collaboratively within virtual teams would be an added advantage for your team dynamic. I appreciate the role each individual plays in creating exceptional customer experiences, and this understanding drives me to constantly strive for customer satisfaction. In conclusion, choosing me for the role means bringing not only high-level communication skills and tech-savviness but also a strong commitment to fostering a customer-centric culture. Let's embark on this exciting journey together!

$6 USD en 20 jours

0,0

(0 commentaires)

0,0

@laurab04

Drawing on 4+ years of solid research experience, my skill set can seamlessly transfer to benefit your firm as a Customer Support Specialist. My education background in psychology has equipped me with strong insights into human interaction, which I believe is pivotal in dealing with customers effectively. Adept at utilizing Microsoft Word, Excel, and Powerpoint, alongside software SPSS & Canva, I guarantee not only exceptional written communication but also quick turnaround time on customer queries. Having personally handled data and numerous problem-solving scenarios, I am well-rounded for the role; be it addressing customer concerns or providing accurate product information. Throughout my professional journey, I have prided myself on maintaining a positive and empathetic attitude when dealing with diversified groups. Although not explicitly mentioned in my profile, rest assured I can adapt my social media skills to confidently manage Discord & other relevant platforms for enhanced client communication. In this ever-evolving business landscape where superb customer service is increasingly vital, my proactivity & commitment to personal and professional growth sets me apart. Choosing me would be a choice on competence,effectivity & continual value addition to your firm's customer-centric mission. Let's create an unparalleled clientelexperience!

$5 USD en 40 jours

0,0

(0 commentaires)

0,0

@xtremewebtech

I have excellent communication skills, experience in customer service, and proficiency with Discord and social media platforms. I’m tech-savvy, detail-oriented, and adaptable, ensuring positive interactions and efficient issue resolution. Let’s discuss how I can contribute to your team!

$2 USD en 40 jours

0,0

(0 commentaires)

0,0

@NomanFiaz

Being an undergraduate student, I believe I am fully proficient at using aforementioned social media apps. Furthermore, I have had some experience with content writing and blogging too as a number of articles I wrote were published at my previous schools. I believe I shall be able to transform those skills into this job and function as required.

$6,11 USD en 14 jours

0,0

(0 commentaires)

0,0

@wassim80

I am a dedicated customer service professional with extensive experience managing inquiries across various platforms, including Discord and social media. With exceptional communication skills in English and a customer-centric approach, I am adept at providing prompt, efficient, and empathetic support. My proactive problem-solving abilities allow me to deliver clear, accurate responses while maintaining a positive and professional attitude. Comfortable working both independently and within virtual teams, I am confident in my ability to contribute to your organization’s success and provide exceptional customer experiences. I would welcome the opportunity to discuss how my skills can meet your needs and help enhance your customer service operations.

$3 USD en 42 jours