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Best Online Mortgage Lenders Of October 2024

Written By
Mortgages and Loans Writer
Edited By
Lead Editor, Mortgages & Loans

Expert Reviewed

|Mortgages And Home Equity Expert
& 2 others
Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations.

There are more online mortgage lenders than ever before. We compiled a list of the best online mortgage lenders that excel in various areas to help you find a lender that fits your needs.

Why you can trust Forbes Advisor

Our editors are committed to bringing you unbiased ratings and information. Our editorial content is not influenced by advertisers. We use data-driven methodologies to evaluate financial products and companies, so all are measured equally. You can read more about our editorial guidelines and the mortgages methodology for the ratings below.

  • 20+ lenders researched
  • 5 categories evaluated and scored
  • 4 levels of fact-checking

Read more

Best Online Mortgage Lenders 2024

  • Rocket Mortgage: Best Online Mortgage Lender for Loan Variety
  • PNC Bank: Best Online Mortgage Lender for a Hybrid Experience
  • New American Funding: Best Online Mortgage Lender for Low Credit Score Minimums
  • Guaranteed Rate: Best Online Mortgage Lender for First-Time Home Buyers
  • Mr. Cooper: Best Online Mortgage Lender for One-Stop Shop Lending and Servicing
  • Ally: Best Online Mortgage Lender for Fast Preapprovals

Best Online Mortgage Lender for Loan Variety

Rocket Mortgage

Rocket Mortgage
5.0
Our ratings take into account interest rates, lender fees, loan types, discounts, accessibility, borrower requirements and other attributes. All ratings are determined solely by our editorial team.

Minimum credit score

580

Mortgage rates

Higher than the national average

Minimum down payment

0% to 3.5%

Rocket Mortgage
Compare Rates Arrow

Compare rates from participating lenders in your area via Bankrate.com

580

Higher than the national average

0% to 3.5%

Editor's Take

Rocket Mortgage excels at offering mortgage products to fit the needs of almost every borrower. In addition to conventional fixed- and adjustable-rate mortgages, it provides jumbo, FHA and VA loan options. It also provides specialized loan programs such as ONE+ By Rocket Mortgage, which lets you put as little as 1% down on a home purchase.

Why We Like It

Rocket Mortgage makes applying for a mortgage easy because its streamlined Q&A application sequence evaluates your eligibility for loan programs. It also offers extended customer service hours if you need assistance navigating the application process.

What We Don’t Like

Although Rocket Mortgage has an impressive variety of loan options, it doesn’t offer USDA mortgages or provide loans to purchase land.

Who It’s Best For

Rocket Mortgage is best for home buyers who want to explore a variety of loan products to find the best rates and terms for their financial situation.

Pros & Cons
  • Flexible-term mortgages are available, from eight to 29 years; this is in addition to the standard 30-year and 15-year fixed-rate mortgage options
  • Offers a completely digital mortgage experience
  • Customer service hours are extensive
  • Doesn’t offer USDA loans
  • Doesn’t offer HELOCs
  • Doesn’t offer land loans or loans to purchase foreclosures
Lender Details

How to apply

Borrowers can apply online or through the Rocket Mortgage app. The lender can preapprove loans within eight minutes.

Phone support is available for in-process and closed loans by calling (800) 603-1955; available hours are Monday through Friday from 8:30 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 4 p.m. ET. For new loans, call (888) 452-8179; available hours are Monday through Friday from 7 a.m. to midnight ET, Saturday from 9 a.m. to 8 p.m. ET and Sunday from 9 a.m. to 7 p.m. PT.

Chat support is available seven days a week. You reach chat support Monday through Friday from 7 a.m. to midnight ET and Saturday and Sunday from 8 a.m. to midnight ET.

Speed

As of February 2024, the average time to close a conventional refinance with Rocket Mortgage is 21 days, and the average time to close a conventional purchase loan is 36 days.

Eligibility

  • Minimum credit score of 580 for FHA and VA loans, 620 for conventional mortgages and 680 for jumbo loans
  • Minimum down payment of 0% for VA loans, 3% for some conventional loans and 3.5% for FHA loans
  • Alternative credit data, such as rent and utility payments, is accepted

Loan types

Rocket Mortgage’s product line includes fixed and adjustable-rate mortgages, conventional, jumbo, FHA and VA loans. It also offers its own conventional loan, YOURgage, a custom-term, fixed-rate mortgage. Finally, its FHA streamline refinance loan allows existing FHA borrowers to refinance at a lower rate with less paperwork and no appraisal required. The lender offers home equity loans, but it doesn’t offer USDA loans or HELOCs.

Loan Type Yes No
Conventional
FHA
VA
USDA
Jumbo
ARM
Home equity loan
Specialty
✓- YOURgage Flexible-Term Mortgage

Best Online Mortgage Lender for a Hybrid Experience

PNC Bank

PNC Bank
4.8
Our ratings take into account interest rates, lender fees, loan types, discounts, accessibility, borrower requirements and other attributes. All ratings are determined solely by our editorial team.

Minimum credit score

620

Mortgage rates

Similar to the national average

Minimum down payment

0% to 3.5%

PNC Bank
Compare Rates Arrow

Compare rates from participating lenders in your area via Bankrate.com

620

Similar to the national average

0% to 3.5%

Editor's Take

PNC Bank maintains an extensive branch network that includes approximately 2,200 locations in over 28 states and Washington, D.C. That makes it ideal for borrowers who want to meet with a loan officer in person. At the same time, PNC offers an online application or the option to work with a specialist over the phone.

Why We Like It

PNC blends online and in-person banking, allowing borrowers to apply for a mortgage in whatever way works best for them. The bank also maintains low credit score requirements and quick turnarounds for loan preapproval.

What We Don’t Like

PNC Bank doesn’t have branches in all 50 states.

Who It’s Best For

PNC is best for borrowers who want to meet with a banker face-to-face to discuss their mortgage options, assuming they are in one of the states with branch access.

Pros & Cons
  • Low minimum credit score requirements
  • Fast preapproval time
  • Online and in-person service available
  • Several discount programs available
  • Ample digital support for existing customers
  • Does not offer renovation loans
Lender Details

How to apply

Borrowers can apply online or in person at a bank location in the following states and Washington D.C.: Alabama, Delaware, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia and Wisconsin.

Customer support by phone is available Monday through Thursday from 8 a.m. to 9 p.m. ET, Friday from 8 a.m. to 5 p.m. ET and Saturday from 9 a.m. to 2 p.m. ET. Preapproval can take as little as 30 minutes or up to one day.

Speed

The average closing time is 45 days, which is about the industry average. In some cases, the closing can be as short as 30 days.

Eligibility

  • Minimum credit score of 620; 700 for jumbo borrowers
  • Minimum down payment of 0% for VA loans, 3% for conventional loans and 3.5% for FHA loans (PNC doesn’t publish its down payment requirements for other loan types)

Loan types

PNC Bank offers a wide selection of home loans, including conventional, FHA, VA, USDA and jumbo loans, home equity loans and specialty loans for medical professionals.

Loan Type Yes No
Conventional
FHA
VA
USDA
Jumbo
ARM
Home equity loan
Specialty
✓ – Community (No PMI) Loan, Medical Professional Loan

Best Online Mortgage Lender for Low Credit Score Minimums

New American Funding

New American Funding
4.8
Our ratings take into account interest rates, lender fees, loan types, discounts, accessibility, borrower requirements and other attributes. All ratings are determined solely by our editorial team.

Minimum credit score

500

Mortgage rates

Lower than the national average

Minimum down payment

0% to 10%

New American Funding
Learn More Arrow

On New American Funding's Website

500

Lower than the national average

0% to 10%

Editor's Take

New American Funding is a national mortgage lender that offers more than a dozen different loan types. These include mortgage products with low down payments and flexible terms. The company can issue mortgages to applicants with credit scores as low as 580 and offers non-qualified mortgages (non-QM) for those who are self-employed or have unique streams of income.

Why We Like It

In addition to working with self-employed borrowers and those with lower credit scores, New American Funding has demonstrated a commitment to helping improve access to homeownership for Latino and Black borrowers.

What We Don’t Like

Unlike some of the lenders listed here, New American Funding doesn’t offer a 100% online application process. It also advertises low lender fees but doesn’t disclose what those fees are.

Who It’s Best For

New American Funding is best for borrowers with lower credit scores or incomes that don’t meet standard underwriting requirements.

Pros & Cons
  • Wide variety of loan options, including mortgages with customizable term lengths and non-QM loans
  • Commitment to helping Latino and Black borrowers access homeownership
  • Fast preapproval times
  • Doesn’t offer a fully online application process
Lender Details

How to apply

Borrowers can apply online and preapproval can take one day.

Speed

Closing on a mortgage can take up to 30 days.

Eligibility

  • Minimum credit score of 500
  • Minimum down payment of 0% for USDA and VA loans, 3% for conventional loans, 3.5% for FHA loans, 5% for I Can mortgages and 10% for jumbo loans

Loan types

New American offers 15- and 30-year, fixed-rate mortgages, including conventional loans, FHA loans and VA loans. Additionally, it offers a proprietary “I Can” mortgage, rate-buydown loans, ARMs and reverse mortgages.

Loan Type Yes No
Conventional
FHA
VA
USDA
Jumbo
ARM
Home equity loan
Specialty
✓- I CAN loans

Best Online Mortgage Lender for First-Time Home Buyers

Guaranteed Rate

Guaranteed Rate
4.6
Our ratings take into account interest rates, lender fees, loan types, discounts, accessibility, borrower requirements and other attributes. All ratings are determined solely by our editorial team.

Minimum credit score

620

Mortgage rates

Lower than the national average

Minimum down payment

0% to 3.5%

Guaranteed Rate
Compare Rates Arrow

Compare rates from participating lenders in your area via Bankrate.com

620

Lower than the national average

0% to 3.5%

Editor's Take

Guaranteed Rate offers mortgages with terms ideal for first-time home buyers. Its credit requirements are reasonable, and some mortgages require as little as 1% down. Both features can benefit young or new home buyers who have limited cash reserves and credit history.

Why We Like It

Guaranteed Rate has competitive interest rates and operates in all 50 states. Plus, there are no lender fees for its VA loans.

What We Don’t Like

Guaranteed Rate offers a same-day mortgage approval option with closing in as little as 10 days. However, it’s not available in certain states, and self-employed workers may not be eligible.

Who It’s Best For

Guaranteed Rate is best for first-time home buyers due to low minimum credit score and down payment requirements. If you have limited credit, the lender may even consider alternative data, such as your rent and utility payments, to qualify you for a loan.

Pros & Cons
  • Operates in all 50 states
  • Displays current rates online
  • No lender fees for VA loan borrowers
  • Some other lenders have faster preapproval times
Lender Details

How to apply

Borrowers can apply online or in person at one of Guaranteed Rate’s locations. Customer support is available by phone Monday through Friday, 8:30 a.m. to 5:30 p.m. CT. Expect a one- to two-day turnaround on preapproval letters.

Speed

Closing takes as few as 10 days with Guaranteed Rate’s Same Day Mortgage.

Eligibility

  • Minimum credit score of 620
  • Minimum down payment of 0% down for VA loans, 3% for some conventional loans, 3.5% for FHA loans

Loan types

Guaranteed Rate offers fixed- and adjustable-rate mortgages, including conventional and jumbo mortgages, FHA and VA loans and interest-only mortgages. Guaranteed Rate also offers home equity lines of credit (HELOCs).

Loan Type Yes No
HELOC
Conventional
FHA
VA
USDA
Jumbo
ARM
Specialty
✓- Interest-only mortgages

Best Online Mortgage Lender for One-Stop Shop Lending and Servicing

Mr. Cooper

Mr. Cooper
4.3
Our ratings take into account interest rates, lender fees, loan types, discounts, accessibility, borrower requirements and other attributes. All ratings are determined solely by our editorial team.

Minimum credit score

580

Mortgage rates

Similar to the national average

Minimum down payment

0% to 3.5%

Mr. Cooper
Compare Rates Arrow

Compare rates from participating lenders in your area via Bankrate.com

580

Similar to the national average

0% to 3.5%

Editor's Take

Mr. Cooper is an online lender that offers a variety of mortgage and home equity loan products. As one of the nation’s largest nonbank home loan servicers, getting a loan with Mr. Cooper also means communicating with the same company from your loan application to closing and throughout the duration of loan repayment.

Why We Like It

In addition to sometimes offering interest rate markdowns on certain loans, Mr. Cooper has relatively flexible minimum credit score requirements. Its minimum requirement for an FHA loan is just 580, and a company spokesperson says there’s no set minimum for conventional loans. Even so, conventional loans are subject to underwriting approval.

What We Don’t Like

Although several government-backed programs are available, Mr. Copper offers no USDA loans.

Who It’s Best For

Mr. Cooper is best for anyone seeking to establish a long-term relationship with one mortgage company because it offers loan products and servicing.

Pros & Cons
  • Low minimum credit score requirements
  • Guarantees on-time closing for purchase loans or covers the first mortgage payment
  • Ample digital support for existing customers
  • Doesn’t offer USDA loans
  • Has no brick-and-mortar locations
  • Doesn’t offer HELOCs
Lender Details

Overview

Mr. Cooper is among the largest nonbank mortgage lenders in the country. It operates in all 50 states and offers conventional, jumbo, FHA and VA loans. Mr. Cooper is an online lender with no brick-and-mortar locations.

How To Apply

The entire application process takes place online. Customer support by phone is available Monday through Thursday from 7 a.m. to 8 p.m. CT, Friday from 7 a.m. to 7 p.m. CT and Saturday from 8 a.m. to 12 p.m. CT. Preapproval takes less than five hours.

Speed

Closing takes between 30 and 45 days.

Eligibility

  • No set minimum credit score for conventional loans and 580 for FHA borrowers
  • Minimum down payment of 0% for VA loans, 3% for conventional loans and 3.5% for FHA loans

Loan Types

Mr. Cooper offers both mortgages for buyers and refinancers. The lender offers fixed and adjustable-rate conventional and jumbo mortgages, FHA loans and VA loans. It doesn’t offer USDA loans or HELOCs.

Best Online Mortgage Lender for Fast Preapprovals

Ally

Ally
4.1
Our ratings take into account interest rates, lender fees, loan types, discounts, accessibility, borrower requirements and other attributes. All ratings are determined solely by our editorial team.

Minimum credit score

620

Mortgage rates

Higher than the national average

Minimum down payment

3% to 10%

Ally
Compare Rates Arrow

Compare rates from participating lenders in your area via Bankrate.com

620

Higher than the national average

3% to 10%

Editor's Take

Ally has a lightning-fast application and preapproval process. It says its Q&A-style application can be completed in 15 minutes, and you could receive a preapproval letter in mere minutes. Ally also says it can close loans 10 days faster than the industry standard.

Why We Like It

Borrowers can lock their mortgage rate and get a commitment letter from Ally within 24 hours of locking in their rate. The bank also currently offers an Ally Home Grant, which provides $5,000 toward down payment or closing costs for a qualified loan if you meet income and location requirements.

What We Don’t Like

Ally has limited loan options. For instance, it offers no FHA, VA or USDA loans.

Who It’s Best For

Ally is best for anyone shopping in a hot housing market or facing the prospect of a bidding war due to its quick preapprovals and speedy commitment letters.

Pros & Cons
  • Loan preapproval takes just three minutes
  • Alternative credit data, such as utility and rent payments, are considered in some cases
  • Borrowers can lock in their rate within minutes
  • There are PMI-free loans for jumbo borrowers who put 10% down
  • First-time homebuyers have the HomeReady Loan option available to them
  • Ally customers will get a discount that is applied toward closing costs
  • The lender doesn’t offer FHA, VA or USDA loans
  • There are no brick-and-mortar locations
  • Ally does not offer land loans
Lender Details

How to apply

The application process is 100% online. Because Ally has no brick-and-mortar locations, customers will have to rely on phone correspondence for customer support. The only customer support option is by phone Monday through Friday, 9 a.m. to 9 p.m. ET and Saturday 10 a.m. to 6 p.m. ET. Preapproval takes as little as three minutes.

Speed

The lender’s average closing time is 36 days.

Eligibility

  • Minimum credit score of 620
  • Minimum down payment of 3% for some conventional programs and 10% for jumbo loans
  • Alternative credit data, such as rent and utility payments, is accepted

Loan types

Ally offers fixed- and adjustable-rate conventional and jumbo mortgages and HomeReady Loans. It doesn’t offer government-backed loans such as FHA, VA or USDA loans.

Loan Type Yes No
Conventional
FHA
VA
USDA
Jumbo
ARM
Home equity loan
Specialty
✓ – HomeReady Loans

Summary: Best Online Mortgage Lenders of October 2024


Tips for Choosing and Comparing Online Mortgage Lenders

The Complete Guide to Online Mortgages


What Is an Online Mortgage?

An online mortgage is a home loan you can apply for and manage primarily online. Because of this, online mortgages often have faster approval times and application processes than traditional loans.

Many online lenders don’t have brick-and-mortar branches, meaning they can often pass some of that overhead savings on to customers in the form of lower rates and fewer lender fees.

Customers who apply for a mortgage online with a direct lender will be able to apply for many of the same loan types traditional financial institutions offer, such as:

  • Fixed-rate mortgages
  • Adjustable-rate mortgages (ARMs)
  • FHA loans
  • VA loans
  • USDA loans
  • Jumbo loans
  • Specialized loans (varies depending on the online lender)

Current Online Mortgage Rates

Today’s average online mortgage rate on a 30-year fixed mortgage is 7.12% compared to the 7.24% average rate a week earlier, according to Curinos.

For prospective homebuyers seeking lower interest rates and/or are less sensitive to monthly payments, obtaining a mortgage with a 15-year term can significantly reduce both the interest rate and the interest costs over the life of the loan.

Some online lenders may advertise their current rates on their websites. However, these rates contain assumptions about a borrower’s credit score, loan amount, debt-to-income (DTI) ratio and location that are unlikely to apply to your situation.

To give you a general idea of what to expect, Forbes Advisor lets you compare current mortgage rates, but keep in mind that these are national averages. Applying with several lenders and comparing your loan estimates from each one is the best way to find out what current online mortgage rates you can actually get.


Does an Online Mortgage Have Better Rates?

An online mortgage lender may have better rates and lower fees than its brick-and-mortar competitors. This is because online lenders tend to have lower fixed costs (such as no physical locations to maintain) or better technology.

The best way to know if you could get a better rate with an online mortgage lender is to apply for the same loan on the same day with both types of lenders. You’d need to compare quotes from several online lenders against several brick-and-mortar lenders to get the best idea.

Ask an expert

How do rates compare between online and brick-and-mortar lenders?

Kim Nichols

Kim Nichols

Chief TPO Production Officer, Pennymac

Robin Rothstein

Robin Rothstein

Mortgages and Loans Writer

 

In some cases, online lenders have lower overhead costs versus brick-and-mortar lenders, which can translate into lower rates. However, some online lenders incur higher marketing expenses, which can also increase the cost and translate into higher rates. It’s important to compare loan estimates from multiple lenders and/or brokers to ensure you are getting the best deal possible, regardless of whether or not the lender or broker operates online or has a physical presence in your area.

Kim Nichols

Kim Nichols

Chief TPO Production Officer, Pennymac

 

Borrowers with strong credit scores, stable finances and a reliable salary may find competitive rates from online lenders. However, those with a shaky credit history or irregular income may discover that online rates are less attractive than expected. Whatever your circumstances, make the most informed decision by comparing rates, fees and customer service across online and brick-and-mortar lenders. Also, when considering the mortgage process, decide whether your priority is a streamlined digital experience or cultivating an in-person lender relationship.

Robin Rothstein

Robin Rothstein

Mortgages and Loans Writer


How Does an Online Mortgage Work?

Though there will likely be some variation depending on which direct lenders you choose, you can generally expect the online mortgage process to work similarly to applying for a mortgage at a traditional bank.

Once you are ready to apply online for a mortgage, expect to follow these general steps:

  1. Submit an online mortgage preapproval application.
  2. Upload required identification and financial documents.
  3. Review the loan estimate and digitally sign the loan disclosures to begin the final approval process.
  4. Track the loan’s progress via a digital app or lender’s website.
  5. Provide the lender with any additional underwriting documents and financial information, as required.
  6. Set up a home inspection and receive the home appraisal from the lender.
  7. Purchase homeowners insurance and submit proof to your lender.
  8. Close on your new home. Closing can take place in several ways: online notary signing, a combination of online and in-person signing or fully in-person signing.
Pro Tip
When applying for a mortgage, you must show that you’re financially stable, so avoid quitting or changing your job—unless it’s for a higher salary—right before or during your application process. Otherwise, lenders may regard your situation as too unstable to afford the monthly payments and deny you a loan.

Pros and Cons of Online Mortgage Lenders

There are advantages—and disadvantages—to working with online mortgage lenders, which are also sometimes known as “non-bank” lenders.

Pros

  • Potential savings. Because online-only lenders don’t have physical locations, they can often pass the overhead cost savings on to customers in the form of lower interest rates or fewer fees.
  • More choices. Online mortgage lenders sometimes offer loan options not found at bigger banks or credit unions. And, in terms of the lenders themselves, you’re not limited to the lenders in your area—you can borrow from any lender online that you wish.
  • Specialization. Online mortgage lenders tend to specialize in one type of lending—mortgages. This specialization lends itself to a more streamlined application process.

Cons

  • No physical locations. You won’t be able to visit a local branch if you need help with the application or require in-person support. Any questions you might have will need to be answered online or over the phone.
  • No relationship discounts. Since online mortgage lenders tend to focus exclusively on home loans, they generally won’t provide relationship discounts like traditional banks or credit unions do, such as a rate markdown for having or opening a checking account.
  • May not qualify for advertised rate. Some online mortgage lenders advertise low rates to draw customers in, but not all borrowers will qualify for them. If you don’t have an excellent credit score, or your DTI ratio is higher than average, you may not receive the advertised rate—or even a competitive one.

How To Get Preapproved by an Online Mortgage Lender

Filling out a preapproval application with an online mortgage lender can be a fast and easy task. Some online lenders claim that you can even get preapproved in a matter of minutes. Lenders are otherwise required to provide a preapproval letter within three business days. You can apply for preapproval from several lenders at the same time.

For online mortgage lenders—or any reputable lender—to get a sense of the loan size you can manage, you will need to provide identifying information, such as your Social Security number, driver’s license and details on your financial health.

Information Required for Mortgage Preapproval

To be considered for preapproval, you must fill out a mortgage application for lenders to run a hard credit check. You must also provide most or all of these types of supporting documents:

  • Income statements
  • Tax returns
  • W-2s (two years’ worth)
  • Proof of assets (e.g., bank account, investment account and retirement account statements)
  • Employment history
  • Total monthly income (e.g., base salary, bonuses and rental income)
  • Total monthly expenses and debts (e.g., revolving credit, student loan, auto loan and alimony payments)
  • Disclosure of any judgments (e.g., liens, delinquencies, bankruptcies or foreclosures)
  • Gift letter (if a relative is funding your down payment)
  • Divorce papers

Once you fill out the application and upload all the necessary information online, the lender will provide an estimated loan amount for which you qualify.
It is worth noting that preapproval letters are only valid for a specific period, typically 30 to 60 days, depending on the lender, so it’s best to apply for preapproval when you are ready to start shopping for homes. However, if your preapproval window expires, you can resubmit updated documents to be considered for a new preapproval letter.

Related: Mortgage Application Denied? Here’s What To Do


Recap: Best Online Mortgage Lenders Of 2024

  • Best Online Mortgage Lender for Loan Variety: Rocket Mortgage
  • Best Online Mortgage Lender for a Hybrid Experience: PNC Bank
  • Best Online Mortgage Lender for Low Credit Score Minimums: New American Funding
  • Best Online Mortgage Lender for First-Time Home Buyers: Guaranteed Rate
  • Best Online Mortgage Lender for One-Stop Shop Lending and Servicing: Mr. Cooper
  • Best Online Mortgage Lender for Fast Preapprovals: Ally

Methodology

Forbes Advisor graded the best online mortgage lenders based on features that have a meaningful impact on the cost of a mortgage and a borrower’s experience, including interest rates, loan options, accessibility, closing time and customer service.

We award bonus points if a lender offers a specialty mortgage product, rate discount or considers alternative credit data when determining loan eligibility.

Our scoring method is broken down as follows:

  • Interest rate. 20%
  • Accessibility. 20%
  • Customer service experience. 20%
  • Time to close. 15%
  • Loan options. 15%
  • Loan minimums. 10%
  • Bonus points. Up to 5% of the total score

We chose to focus on these core elements to bring forward lenders that offer the most competitive rates while also providing a satisfactory customer experience accessible to borrowers of all financial backgrounds. We believe this scoring system best reflects consumers’ top priorities when comparison shopping for mortgage lenders.

To learn more about our rating and review methodology and editorial process, check out our guide on How Forbes Advisor Reviews Mortgage Lenders.

Mortgages expert Deborah Kearns contributed to this article.


Frequently Asked Questions (FAQs)

What is the difference between a nonbank lender, an online lender and a traditional bank?

A nonbank lender or an online lender are both terms used to describe financial institutions that offer limited services, such as personal loans or mortgages, and typically do not offer deposit services, such as checking or savings accounts. A traditional bank, in contrast, offers a spectrum of financial products for their customers. Traditional banks also have branch locations where customers can apply for loans in person. Sometimes traditional banks will have mortgage discounts for existing customers.

 

Because online or nonbank lenders focus on loans, they usually develop high-tech solutions to speed up approval times and streamline application processes, which can save borrowers time and money. Additionally, because they don’t have the overhead expenses of branch locations, they can pass those savings on to customers in the form of lower interest rates.

 

Nonbank lenders are the largest originators of mortgages today.

Can I get an online mortgage with bad credit?

It’s harder to get any kind of mortgage with bad credit, but some lenders might be more accessible than others. For example, Guild Mortgage and Mr. Cooper are two lenders that accept applications with credit scores lower than 620, which is the score typically required for a conventional mortgage.

Lenders may work with the Federal Housing Administration (FHA) to approve mortgages for home buyers with poor credit. You can typically get an FHA loan with credit scores as low as 500; scores of at least 580 lend more favorable terms. However, FHA loans require mortgage insurance premiums, which drive up the overall cost of the loan but enable lenders to offer these more flexible terms.

Are online mortgage lenders trustworthy?

If you’re applying for a home loan with a well-known, licensed online lender that has been in business for at least a couple of years and has a good reputation, the company is probably trustworthy.

 

You can always check the company’s history of consumer complaints and regulatory sanctions with the Better Business Bureau and the Consumer Financial Protection Bureau if you’re hesitant.

 

That said, if you’re simply more comfortable doing business in person, our list of the best mortgage lenders includes several brick-and-mortar options.

Who is the No. 1 online mortgage lender in America?

Rocket Mortgage is the No. 1 online mortgage lender in America, both by dollar amount and by number of loans originated. In 2022, Rocket originated 464,363 home loans totaling more than $127.5 billion, according to the most recent Home Mortgage Disclosure Act data.

Is an online mortgage lender better than a bank?

An online mortgage lender is not inherently better or worse than a bank mortgage lender. Bank lenders can be a good fit for borrowers who want to walk into a local branch and talk to someone about home loans. Many banks also offer mortgages online. Online-only lenders sometimes have more advanced technology and lower operating expenses, which may allow them to originate loans faster or at a lower cost to borrowers.


Next Up In Mortgages


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