General conditions for the use of discount codes

Terms and Conditions of use of discount, marketing or payment coupons and codes, partner codes and coupons awarded within the framework of customer care (hereinafter referred to as "Terms and Conditions of use of codes"), website www.foodora.cz (hereinafter referred to as "Portal") operated by Delivery Hero Czech Republic s.r.o., with registered office at Smrčkova 2485/4, 180 00 Praha 8 - Libeň, ID No.: 24254398.

 

PART A:

 

These Code Usage Terms apply to the use of discount or payment coupons and codes, partner codes and coupons awarded as part of customer care, on the Portal. The use of some of these coupons or codes is subject to the user's registration on the Portal. These coupons or codes are also subject to the Portal Terms of Use, which can be found here ("Terms of Use").

 

PART B:

 

General Terms and Conditions for the use of codes (hereinafter referred to as "General Terms and Conditions") for the use of discount, marketing or payment coupons and codes and coupons awarded in the context of customer care (hereinafter referred to as "Discount Codes or Coupons"):

  • They can only be used once.
  • Only one Discount Coupon or Code can be used per order.
  • It is not possible to combine multiple Discount Coupons or codes of different types redeemable on the Portal.
  • Discount coupons or codes can only be redeemed on the Portal and can only be used through online payment.
  • Discount coupons or codes have no market value, cannot be redeemed, are not transferable and cannot be alienated.
  • Discount coupons or codes are or may be time limited.
  • Discount coupons or codes cannot be transferred to another Portal user.
  • No Portal user has a legal claim to Discount Codes or Coupons.
  • Failure to use Discount Coupons or Codes in full will result in forfeiture of the remaining amount of the coupon.
  • Since the services resulting from the Portal are operated exclusively in the Czech Republic, Discount Codes or coupons can only be redeemed through the use of Czech and Slovak telephone numbers.

 

PART C:

 

In addition to the above General Terms and Conditions, the following additional terms and conditions also apply to marketing coupons or codes ("Marketing Coupons or Codes")

  • A Portal User is entitled to use only one Marketing Coupon or Code in the context of a Marketing Event.
  • Marketing coupons or codes are time limited. They cannot be extended.
  • The operator of the Portal, Delivery Hero Czech Republic s.r.o., reserves the right to cancel or replace the marketing event with a new marketing event at any time without giving any reason.
  • Late participation in marketing events is not forgiven. The end of the marketing event means that the marketing event ends without further notice.
  • The number of Marketing Coupons or Codes awarded may be limited.
  • The Operator reserves the right to set additional rules for redeeming Marketing Coupons or Codes as part of marketing promotions - e.g. minimum order amount, device from which the order is placed, etc.

Other terms and conditions for marketing campaigns that may include the use of discount codes can be found here.

 

PART D:

 

In addition to the above General Terms and Conditions, the following additional terms and conditions also apply to coupons issued under Customer Care ("Customer Coupons")

  • Customer coupons are issued by the Operator solely at its own discretion, in particular for the purpose of ensuring the satisfaction of its customers.
  • Issuing and granting a Customer Coupon within the framework of the Operator's customer care does not give rise to any claims, rights or obligations of the Portal user.

 

PART E:

 

The following terms and conditions apply exclusively and only to the use of Partner Codes ("Partner Codes") (i.e., Sections A through C of these Terms and Conditions do not apply):

  • Partner codes are discount codes granted by the Operator to third parties on the basis of other contractual arrangements.
  • They can only be used once.
  • Only one Discount Coupon or Code can be used per order.
  • It is not possible to combine multiple Discount Coupons or codes of different types redeemable on the Portal.
  • Discount coupons or codes can only be redeemed on the Portal and can only be used through online payment.
  • Discount coupons or codes are or may be time limited.
  • Failure to use Discount Coupons or Codes in full will result in forfeiture of the remaining amount of the coupon.

By violating these Code Terms of Use or violating the Terms of Use, or suspected fraud, intentional misrepresentation, or suspected illegal activity in connection with the use of any coupon or code, the Operator reserves the right to block user accounts or require alternative payment for orders placed. No user of the Portal shall be entitled to the reinstatement of a blocked account or the payment of any coupon or code in its nominal amount. The Operator, through the coupon or code, is entitled to withhold the promised performance and to declare the coupon or code invalid at any time, under any circumstances. There shall be no judicial or other enforcement of any coupon or code. Portal User shall not be entitled to any settlement or indemnification in connection with any coupon or code.

These Code Terms of Use are published in Czech and English. In the event of a conflict between them, the Czech version shall prevail.

 

These Terms and Conditions of Code Use were issued and came into force on 31. 01. 2022 in Prague.