The Digital Services Act (the “DSA”) is a European Regulation which aims to create a safer digital space protecting the fundamental rights of users, while establishing a level playing field for online intermediaries in their role of connecting consumers with goods, services, and content.
Foodora is fully committed to promoting a secure digital environment and tackling the dissemination of illegal content as well as the societal risks that disinformation or otherwise harmful content may generate.
Pursuant to Article 24 (2) of the DSA, online platforms shall disclose information on the average monthly active recipients of the service in the European Union, calculated as an average over the period of the past six months.
Foodora has calculated the average monthly active recipients of its services in accordance with the relevant provisions of the DSA and the guidance provided in Recital 77. Calculated for the six month period between 1 January 2024 and 30 June 2024, the average number has been estimated to be: 5,797,211.
In its mission to fully comply with the DSA, Foodora will continue to closely monitor the number of average monthly active recipients of its services in the EU and will update the information provided every six months going forward, pursuant to Article 24 (2) of the DSA.
Pursuant to Article 11 of the DSA, online platforms shall designate a single point of contact to communicate directly, by electronic means, with Member States’ authorities, the Commission and the European Board for Digital Services for the application of the DSA.
Foodora’s single point of contact for these purposes is [email protected].
1. The “Foodora” brand operates in the following in-scope countries: Austria, Czechia, Finland, Hungary and Sweden
2. The methodology applied to determine the number of monthly active recipients reflects the definitions set out in the DSA, but they do not align with industry standards. As a result, the number of active recipients published do not reflect the true engagement levels of our platform users and should not be used as a reliable metric for measuring performance or comparing with other benchmarks.