Here at Flipdish we love building things. That includes new websites and mobile apps, customer loyalty campaigns, customer retention systems, pretty reports, and so many more things.
But lets face it — there are some things that we would never build ourselves, as they're not within our area of expertise, and some things that we will just never get around to building.
Maybe you want to automatically increase the price of your Coca-Cola on warm days. Maybe you would like to sound a siren in your business when you hit 1,000 orders in a day. Both of these would be awesome features, but they probably won't be built by Flipdish any time soon. Don't fret — now you can build whatever you need yourself, with our API integration for restaurant orders.
Announcing the Flipdish API and webhooks
By using the Flipdish API, you can automate a lot of your restaurant's tasks — things like updating restaurant opening hours, adding/removing items from your delivery or collection menu, accepting online orders, and so on.
Using webhooks, you can take restaurant management even further. Now, you can get real-time notifications of events, and decide what to do. Information now flows for you. You can receive notifications when new online orders are placed, customers sign up for your online ordering service, loyalty vouchers are sent etc.
One simple and extremely useful integration of Flipdish webhooks would be to 'Add customer emails to my Mailchimp mailing list'. Another use which takes this even further, is a fully fledged integration with your point of sale (POS) system. Using the Flipdish API to integrate with your POS, you have the ability to have automatic menu syncing and order insertion, and much more.
Using our API integration for restaurant orders, order insertion can take online orders and include them in your POS. As a result, you spend more time on meaningful work to help your business succeed, and less time on repetitive processes.
Here's some other things that are possible with the Flipdish API integration for restaurant orders:
- Notify your delivery company when an order is ready, including collection and delivery location
- Add customer phone numbers to your SMS list (based on whether they've given marketing consent)
- Add customer emails to different mailing lists, depending on how many orders they've placed
- Automatically add your sales information into your online accountancy system
API integration is free
How much does Flipdish API access cost?
There is no charge for access to the API. It's completely free.
Using the Flipdish API integration for restaurant orders
Would you like to try out our API for your food business? If so, put your developer hat on and head over to the Flipdish developer hub. On the developers site for our API, there is full documentation and a full API reference.
Need an online ordering system to integrate with your POS?
With the Flipdish API, we can take your restaurant even further. You can use our online ordering system in conjunction with your current in-house tech stack.
