SIM & Device Tutorials

Need help with your device? Check our step-by-step, interactive Device Guides.

eSIM

Setup eSIM on a device (new customers and customers adding a line)opens in a new window

Setup eSIM on a device (hardware upgrades or customer switching phones)opens in a new window

How do I check if my device is eSIM compatible? opens in a new window

Physical SIM

Activate or change a Physical SIM Cardopens in a new window

Dual SIMopens in a new window

Tutorials & user guide

Apple iOS & Android devicesopens in a new window

Unlocked device

Device Unlocking FAQsopens in a new window

Configure an unlocked deviceopens in a new window