Custom Web-based CRM Development for Call Center
$750-1500 USD
Maksettu toimituksen yhteydessä
I am in need of an experienced full stack developer who can build a customized, web-based CRM for a call center. This CRM will be used for managing incoming calls for businesses.
We have ready design in figma
Key Features:
- Call Logging and Recording: The CRM should have the ability to log and record calls for quality assurance and training purposes.
- Automated Call Distribution: It should include a system for automatically distributing incoming calls to available agents.
- Reporting and Analytics: I need comprehensive reporting and analytics features to track performance and call center metrics.
Integration:
- The CRM will need to integrate with our dialer via Api.
Ideal Skills and Experience:
- Proven experience in CRM development
- Familiarity with call center operations
- Excellent skills in creating web-based applications
- Experience with software integration
- Strong analytical and reporting software development skills
The CRM should be developed using NodeJS / NextJS for better integration and performance. The CRM needs to be completed in less than 2 months. The CRM should integrate with our existing VOIP services. Implement role-based access controls to provide different levels of access to features based on user roles. The user interface should support advanced customization options, including custom layouts and themes. The CRM should integrate via API with our local dialer: Voice center.
Post-deployment, only basic support for bug fixes and minor updates will be needed.
More info will be shared privately
Projektin tunnus: #38721156
Tietoa projektista
58 freelanceria on tarjonnut keskimäärin $2093 tähän työhön
Hello, I am excited to offer my services as a full stack developer to develop your custom web-based CRM for your call center. Having a background in CRM development and a strong understanding of call center operations Lisää
I am NodeJS/NextJS web developer and have extensive experience in CRM development with strong skills in creating web-based applications. With a proven track record in software integration and reporting software develop Lisää
Hey, We've experience in VOIP based soultions and custom CRM development. We can help with this project. Please get in touch to discuss further. Thank you
I am full stack developer I have 8 year of experience in web designing and development. I've sound knowledge PHP, CI, Laravel,React, Node.js, Angular, HTML, Bootstrap, CSS, php, SQL with MVC and CMS and have developed Lisää
