Customer support call center työt
Change our current user and customer portal php project to laravel framework and make sure all functions work.
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Make order of our customer survey tool available on web browser. We need web tool in order to make order. Project has already started, we have layout pictures. Technology we use React.js, and MongoDB, it runs on Heroku. Survey tool is our customer UI built on top of Limesurvey (open source-project). It works. Limesurvey has REST, so you can make survey ready on webpage and send survey to Limesurvey, which stores it we can use it. Tello-project has been established for this, need person to finish this. Evaluated work amount 20-30 days. Maybe less.
our customers, our company is looking for website optimization skilled people. We want to hear your views on how you could implement for our customers tehokaita and affordable SEO solutions. What kind of tools you can use? Reporting tools, monitoring tools etc etc. In addition, we would like to hear your views on whether järkeävää our clients to set up a landing page for different domain and optimize the separate sites for different search words. Sell yourself to us! What to give and you have the know-how for our company, and how and where you work consists of Reward
...marketplace platform. The focus will be on the User Interface and Backend Functionality. User Interface Changes: - Redesigning the layout to make it more user-friendly and visually appealing. - Improving navigation to ensure seamless user experience. - Adding new visual elements to enhance the overall aesthetics of the platform. Backend Functionality Improvements: - Enhancing performance to support a larger user base and increased transactions. - Improving security measures to safeguard user data and transactions. - Upgrading the database management system for better data handling and retrieval. Ideal candidates should have: - Extensive experience with MERN Stack. - Proven track record in UI/UX design. - Strong understanding of backend development and security measures. - Expe...
...materials, and resources to help you succeed. --- **Key Responsibilities:** 1. **Property Oversight:** - Manage the day-to-day operations of assigned properties, including scheduling maintenance, addressing tenant inquiries, and ensuring property standards are met. 2. **Guest Communication:** - Act as the primary point of contact for guests and tenants, providing exceptional customer service. - Respond promptly to inquiries, resolve issues, and coordinate with internal teams when needed. 3. **Booking Management:** - Oversee property listings on platforms such as Airbnb. - Manage bookings, coordinate check-ins and check-outs, and update availability calendars. 4. **Issue Resolution:** - Handle property-related challenges, such as mainten...
I'm looking for an experienced PCB designer to create a relay board controller using KiCad. The board will need to support 8 relay channels and is intended for use in industrial automation. Key requirements: - Proficient in KiCad, with a strong portfolio of PCB designs - Experience with designing for industrial applications - Able to deliver an 8-channel relay board design Please provide examples of similar projects you've completed.
...growth, with an ecommerce website and mobile app launching soon. Responsibilities: Research and identify potential vendors for various services, including: - Transit insurance - Project insurance - Material transportation (truckers, freight brokers) - Tech companies for outsourcing projects/process - Accountants for filing returns and maintaining accounts - Telemarketing companies for customer care - Digital marketing companies for advertisements The selected freelancer will engage these potential vendors via email, seeking their willingness to issue a Letter of Intent in favor of our company, signifying their intent to do business with us in the near future. Ideal Skills and Experience: - Proven experience in vendor sourcing - Excellent research skills - Stron...
...financial metrics. 3. **Ease of Use**: - User-friendly interface for uploading and processing data. - Ability to manage large volumes of data efficiently. 4. **Customizability**: - Flexible enough to accommodate future integrations with additional platforms. - Should meet our specific business needs. 5. **Support and Maintenance**: - Freelancer should provide guidance during setup and training for our team. - Offer ongoing support if needed. ### **Deliverables**: - Recommendation of the best software solution based on our requirements. - Assistance with installation, setup, and configuration of the chosen software. - Comprehensive documentation for the implemented system. - Training for our team on using the software effect...
...Upload Product Detail and Video Images. and Options like items has additional Cables etc. . Support for 1 Year also should be part of the deal . . News Letters. Summery PatronNetwork . Wordpress Expert to update our website of . Graphcis Service such as banners . products . promotions. SEO . . Pictures of Product to upload. data update like specification. . Pricing Factor . Contact Update. . Website Information to Optimize on Mobile and on Desktop . . Live Chat Option . . Live Ai Integration for auto Response. . Wats app Integration . Basic Content Writing to update on our website from our partners products and our services. .Qoute Generate option in order to let customer to pick product and send a qoute request. . Update some of the Script on our other w...
...communication skills, a proactive approach, and the ability to work independently in a dynamic environment. Responsibilities: • Main tasks: o Manage and develop social media presence (mainly LinkedIn) and digital content under direction. o Prepare, review, and edit documents, websites, presentations, and reports as required. o Conduct research on various topics (AI, Stocks, Market research) to support ongoing projects and initiatives. o Handle personal tasks such as managing reservations, personal appointments, developing personal brands, booking family holidays, and other errands as needed. o Facilitate communication between various team members and external partners to ensure smooth operations. • Secondary tasks: o Manage and organize calendars, including scheduling a...
...perfection to help us achieve our vision to become the best and most recognized design school on the planet. You’ll assume the role of IxDF Local Group Community Manager and manage all the IxDF Local Group communities in 489 cities in 99 countries. For example: - Support Local Leaders by answering their questions. - Help find a new Local Leader when someone resigns. - Nudge inactive Local Leaders to arrange meetings in their city. - Moderate the discussion forum where Local Leaders and IxDF Members coordinate their meetings. - Support the Country and Continent Managers. This role is perfect for someone who is eager to learn and grow in the field of digital communication and social media community engagement. At IxDF, you will have the opportunity to make a meaningf...
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...configuring predesigned templates. Integrate the templates with a headless CMS (preferably Storyblok) to ensure smooth content management and delivery. Ensure the templates are fully responsive, cross-browser compatible, and optimized for performance and SEO. Write clean, maintainable, and well-documented code. Conduct thorough testing and debugging to ensure a seamless user experience. Provide ongoing support and updates as needed. Requirements: Proven experience as a Front-End Developer with a strong portfolio showcasing previous work with headless CMS platforms (Storyblok experience is a plus). Proficiency in modern front-end technologies such as HTML5, CSS3, JavaScript, and frameworks like React, Vue.js, or Angular. Experience working with RESTful APIs and headless CMS archi...
I'm looking for an experienced React.js developer to create a fully-functional job portal tailored for both job seekers and employers. Core Features: - User Authentication & Authorization: The portal should support native registration and login systems, complete with profile creation and secure authentication. - Job Listings: Job seekers should be able to search and filter job listings based on location, salary, and job type. The listings should also support sorting and pagination options. - Job Application Process: Job seekers should be able to apply for jobs, attach resumes, and track their application status. Employers should have the ability to review applications and manage candidates. - Dashboard: Custom dashboards for both job seekers and employers. These da...
I'm in need of a professional with a proven track record in AI and chatbot development to create a friendly, Spanish-speaking, customer service-oriented WhatsApp chatbot for e-commerce and customer service interaction. The bot should be designed to: - Answer FAQs: The chatbot needs to be programmed to handle a wide array of frequently asked questions. - Answering Sales Queries: The bot should be able to handle queries related to sales in a friendly manner. - Handle Complaints: A crucial part of the chatbot's role will be to manage customer complaints in a calm and professional manner. The ideal candidate will be able to: - Develop a working, active bot with configuration, not just the code. - Program the chatbot to handle complex interactions. - Have exten...
create a simple yet effective mobile application. The app should run seamlessly in the background, efficiently handle incoming SMS messages, and perform automated responses and data summarization tasks. Key features include: Background service functionality to monitor incoming SMS messages. Send a welcome message upon receiving the first SMS from a customer. Send a predefined follow-up message upon receiving a second SMS. Message storage: Collect and organize all received messages in an array format for easy retrieval and processing. And send summared message and pass the url with get param including the text content
I need multi-language support, specifically English, for thermal printing in my React Native CLI project. The task involves integrating with the 'react-native-bluetooth-escpos-printer' library to enable custom print layouts, barcode and image printing capabilities. Ideal Skills: - Proficiency in React Native - Experience with the 'react-native-bluetooth-escpos-printer' library - Knowledge of thermal printer integration - Ability to create custom print layouts Experience with coding custom print layouts and printing specific content such as barcodes and images is a must. Please include examples of similar projects you have completed in your bid.
I'm looking for a skilled web developer to create a WordPress eCommerce website for selling physical products. Key requirements include: - Integration of PayPal and Credit Card as payment gateways. - Expertise in WordPress and eCommerce plugin development. - Experience in designing user-friendly, responsive eCommerce websites. - Knowledge of SEO best practices for eCommerce. -...a skilled web developer to create a WordPress eCommerce website for selling physical products. Key requirements include: - Integration of PayPal and Credit Card as payment gateways. - Expertise in WordPress and eCommerce plugin development. - Experience in designing user-friendly, responsive eCommerce websites. - Knowledge of SEO best practices for eCommerce. - Ability to provide post-launch support a...
I'm looking for a marketing professional with a strong understanding of business strategy to help me identify 10 key points focused on improving customer acquisition. - Main Focus: The 10 points should primarily focus on business strategy, specifically tailored towards enhancing customer acquisition. - Marketing Focus: All points should be relevant to the marketing aspect of the business. - Practical Implementation: The points should be practical and implementable, ideally drawing from successful case studies or industry best practices. An ideal candidate would have extensive experience in strategic marketing and customer acquisition, with a proven track record of developing successful business strategies.
...looking for YOU to help me sell my items on eBay! This is a fantastic opportunity for professional eBay sellers to earn commissions while leveraging their expertise, visibility, and customer base. You’ll handle the listing and selling of my items, and I’ll take care of the shipping once a sale is made. What You’ll Do: 1. List My Items on Your eBay Store 2. Use your established eBay account to list my items for sale. 3. Create attractive, optimized listings to maximize visibility and sales. Handle Buyer Communication: - Respond to buyer inquiries promptly and professionally. - Provide excellent customer service during the transaction process. Send Me the Sale Proceeds: - After a sale is made, you’ll forward the net proceeds (minus your agree...
I need a website for EdviseMe - An AI Powered Higher Education discovery, application and enrollment platform powered by CARA - an AI Education and Career counsellor that will automate the entire journey from discovery to enrollment based on each student's unique needs with multiple AI services. For Universities, EdviseMe matches universities to pre-qualifi...of enrollment at a university 6. AI services include automated LinkedIn Profile Builder, Resume Enhancer, SOP/LOR Creator, Essay analyser, Offer letter comparisons and much more 7. Automated marketing of student profiles to multiple universities for inviting scholarship and enrollment offers from universities direct to student's inbox 8. Aut-applies to multiple universities 9. Human advisors to support student that w...
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...with an energetic yet classy vibe. 2. Main Highlights (Next 7–10 Seconds): o Visuals: Guests enjoying meals in the chic ambiance of the lounge. Signature drinks or desserts being served. Vibrant shots of Fayoomi's dining space. o Text Overlay: "Special Offers Available Now!" o Call to Action: "Dine with us 3. Closing Scene (Last 3–5 Seconds): o Visuals: A glowing "Fayoomi" logo with a tagline, e.g., "Where Taste Meets Elegance." Animated sparkles or light effects to enhance luxury vibes. o Call to Action Text: "Visit us today!" "Open daily from [8am to 4am]." Design Elements: • Font Style: Elegant and bold for headlines; clean for smaller text. • Color Palette: Use Fayoom...
...progress. Training Programs: Combat-inspired workout plans for beginner to advanced levels. Video Tutorials: High-quality instructional videos for exercises. Motion Tracking: Real-time feedback using smartphone cameras. Nutrition Plans: Tailored diet plans for fitness and performance goals. Challenges & Leaderboards: Gamified challenges with global leaderboards. Subscription & Payment Integration: Support for monthly, annual, and lifetime plans. Technical Requirements: Cross-platform development using Flutter or React Native. Scalable backend with API integrations (e.g., Firebase, AWS). AI/ML integration for personalized plans and motion tracking. Secure payment integration with Stripe, PayPal, or Razorpay. Admin dashboard for content management and analytics. Deliverab...
Objective: Develop a chatbot for WhatsApp Business powered by ChatGPT. The chatbot must provide intelligent and context-aware responses, specifically tailored to customer inquiries about products, prices, and stock availability, integrating with our ERP system (DUX). Key Requirements: Integration with OpenAI’s ChatGPT API: Intelligent responses based on customer queries. Strictly follow pre-defined guidelines to ensure the chatbot only answers project-relevant questions. Integration with DUX ERP API: Access real-time product prices and stock availability to provide accurate answers. Allow the chatbot to confirm orders or update their status based on DUX data. Additional Features: Customizable response logic to prevent misuse or unrelated questions. Clear technical ...
...Description: The platform allows users to rent data center power for mining Bitcoin and other cryptocurrencies, as well as to buy and sell mining equipment. 2. Functional Requirements Registration and Authorization: Support for new user registration and authorization through social networks and email. Power Rental: Option to choose power and rental cost, configure mining parameters. Equipment Sales: Catalog of mining equipment with the option to buy and sell. Account Management: View mining statistics, manage rented power and equipment. Payment System: Support for various payment systems (cryptocurrencies, bank cards, electronic payment systems). Marketplace: Platform for buying and selling miners and equipment. Technical Support: System...
...The primary purpose of this workflow is to automate customer interactions via a voice AI. Key Components: 1) Trigger - The workflow will be initiated by a call from a customer. 2) vapi AI - This will handle the call. 3) Google Sheets - All transcriptions from the call will be stored here. 4) Various Databases - The workflow will connect to different databases, including those for contracts and customer data. 5) Data Recording - vapi AI will record data for future interactions. 6) Calendly Integration - The workflow will also incorporate data from Calendly. Critical Integrations: - The most crucial integration for this workflow is the database for contracts and customer data. Please note, the type of databases for contracts and custo...
I'm seeking a proficient administrative and human resources support specialist to assist with a range of tasks crucial to maintaining our office's productivity and fostering a positive workplace culture. Key Responsibilities: - Data Entry: Accurately inputting information into our systems. - Scheduling: Coordinating calendars and scheduling meetings. - Document Preparation: Assisting in preparing various documents. - Admin Tasks: General office management duties. - HR Tasks: Primarily focused on assisting with employee documentation. I require someone who is equally adept in handling administrative and human resources tasks. Your ability to manage multiple responsibilities, prioritize effectively and meet deadlines without compromising on quality will be key to your suc...
I need a website focused on generating leads for residential properties. Key Features: - Must be developed in Worpress language. - Usability on mobile and web. - Customer is an italian real estate agency with 15/20 proprierties on sale. - A nice photographic landing/home page. - A immediate (thumbnails) property show functionality: This is essential for potential buyers to easily navigate through available listings. No need searching key feature. - A form system to generate an acquisition list: This list should consist of new properties ready to be put on sale. - Import a XML file for data/photo/virtual-tour import sharing from external CRM program. - Generating a PDF file for mailing properties datasheet sharing. - Sharing single property link feature via Whatsapp/Telegram/Messa...
...Experience with mixed content in lists Your task will be to enhance the performance of these lists, ensuring smooth and efficient rendering of all items. we need to fix below 3 issues in our existing react native app 1. Performance issue : We are using DraggableFlatList and FlatList to display the data. Performance issue need to fix when doing daily entry and reloading the customer list. Also all the place when customer list is taking time to load. 2. Scroll issue : We are using DraggableFlatList and FlatList to display the data. Facing issue when scrolling the list of customrs e.g. it’s flickering the list if more data is available in list. Need to fix the issue to make the user experience better. 3. Google play store update popup : Update popup to the users wh...
We are looking for two professional call center operators to handle inbound and outbound calls for our e-commerce business. The operators will manage customer queries, provide assistance, and follow up on abandoned carts. The ideal candidates will have excellent English communication skills, experience with CRM systems, and the ability to follow scripts and repetitive workflows. This is a full-time role requiring 40 hours per week per operator with working hours from 10 AM to 6 PM EST. Training and call scripts will be provided. Bullet Points: Handle ~50 inbound calls/day. Conduct ~30 outbound follow-up calls/day for abandoned carts. Ensure excellent customer service and satisfaction. Work hours: 10 AM to 6 PM EST, Monday–Friday (40 hours/week). P...
...for accessible, innovative solutions to support mental well-being so come up with the idea of design tools and platforms that empower resilience and promote holistic well-being and the Mental Health Crisis in Education and challeneges the Overwhelming academic pressure and Increasing rates of anxiety and depression, High levels of burnout and job dissatisfaction, lack of support systems, Stigma around mental health, limited access to resources .impact of poor mental health leads to diminished academic performance and quality of teaching, so I had the idea of creating a Mental Health Apps someday, where guided meditations, breathing exercises, and mindfulness practice s.real-time stress monitoring through wearables. Support platforms, Peer-to-peer support netw...
I'm planning to launch a food delivery app in Canberra and need a comprehensive market analysis. Key Requirements: - Investigate customer preferences, the competitor landscape and the overall market size and demand in Canberra. - Analyze various customer demographics including age groups, income levels, and dietary preferences. - Provide insights on any other relevant factors that could influence the app's success. Ideal Skills and Experience: - Prior experience in market analysis, particularly in the food delivery sector. - Strong understanding of demographic analysis. - Ability to provide clear, actionable insights.
Hi Thanh. Here is the follow up. The customer wants 9 images of the same flat with furniture. One is another angle of the toilet. Should look pretty much like the last image you made for me. In 2 images are tools on the floor. They should be removed.
I'm looking to create a professional Wordpress website for my business with e-commerce capabilities. Key features should include: - User reviews and ratings functionality to foster customer interaction and trust. - A sleek, modern design that aligns with my brand identity. At the moment, I do not have a logo or branding materials, so I would need assistance in creating these. Ideal candidates for this project should have: - Extensive experience with Wordpress and e-commerce integration. - A strong portfolio showcasing previous business sites they've developed. - Graphic design skills to create a cohesive brand identity. Please share previous work examples that align with this project.
I'm looking for a skilled WordPress developer to create a modern, clean business website for me. Key Features: - The site should have a functional contact form for customer inquiries. Ideal Candidate: - Proficient in WordPress with a portfolio of modern, clean design business websites. - Able to integrate a simple, user-friendly contact form. - Understands the importance of sleek, professional aesthetics in business web design.
I am in need of immediate assistance to address a serious issue on Amazon. I have been wrongfully associated with an unauthorized seller ac...immediate assistance to address a serious issue on Amazon. I have been wrongfully associated with an unauthorized seller account. This situation is creating confusion and potentially harming my reputation on the platform. Skills and experience ideally suited for this job: - Expertise in e-commerce dispute resolution, particularly on Amazon. - Strong communication skills for dealing with Amazon support. - Knowledge in account management and recovery processes. - Experience with e-commerce platform policies and procedures. I need a professional who can swiftly and effectively address this serious violation situation. Time is of the essence. ...
I'm in need of a fluent English speaker with no accent to make calls through VOIP to leads who have already expressed interest. You will be following a script that I provide. An average call lasts about 10 minutes. We can start from $10 per call.
I'm seeking a professional to manage and maintain my Amazon listings for 11-50 home and kitchen products. Key Responsibilities: - Updating product descriptions to reflect current inventory and promotions. - Managing customer reviews, responding to queries and ensuring customer satisfaction. - Monitoring inventory levels to prevent stockouts or overstock situations. Ideal Candidate: - Proficient in Amazon Seller Central or similar platforms. - Prior experience in maintaining Amazon listings, particularly for home and kitchen products. - Excellent customer service skills. - Ability to analyze and respond to inventory data.
I'm in need of a Virtual Assistant to help with remote admin tasks. This role primarily involves data entry of customer information and some spreadsheet work. The ideal candidate must have an intermediate understanding of Microsoft Excel, as tasks will include the use of pivot tables and advanced functions. Additionally, the assistant will be tasked with managing my email. Back Office Support.
I'm looking for a skilled web developer to create an informational website for my company. Key Features: - The site will primarily feature company details. - A contact form is needed for customer inquiries. -All the products should be displayed -website should be classy and elegant Ideal Skills and Experience: - Proven experience in web development, particularly for informational sites. - Proficiency in creating user-friendly interfaces and integrating contact forms. - Knowledge of SEO to enhance site visibility.
...application for me. This application will primarily serve two functions: storing information about my customers and tracking payments made by them. Key Features: - Customer Information Storage: The application should have a robust system for storing and managing customer details. This includes but is not limited to contact information, purchase history, and payment status. - Export customers informations. - Payment Tracking: The application should be able to monitor payments from customers, providing real-time updates on payment status. Ideal Skills: - Proficiency in desktop application development for Windows - Experience in creating customer management and payment tracking systems - Ability to deliver a user-friendly interface This project would be perfect for ...
I'm in need of a professional who can help me automate my WhatsApp API for handling business interactions. This includes sending and receiving messages and managing contacts. My goal is to streamline operations and enhance customer engagement on WhatsApp. - WhatsApp API Automation: This project involves automating all tasks on WhatsApp related to my business. This includes sending and receiving messages and managing contacts. Experience with WhatsApp API is crucial for this task. - E-commerce and Social Media Integration: I need this automation to be integrated with my local e-commerce platform () and my social media platforms. This will enable seamless communication across all my business channels. Prior experience with e-commerce and social media integration is a plus.
Is there any agency or freelancer to help me get 100 - 200 Google reviews. Apply only if your are an Indian. I need assistance in improving my Google My Business (GMB) reviews. I already checked multiple Instagram pages selling reviews, I am looking for some better deals here. Key Responsibilities: - Implement strategies to boost GMB rating - Encourage customer feedback - Manage and respond to existing reviews Skills and Experience: - Proven track record in reputation management - Excellent communication skills - Experience in the service industry preferred - Familiarity with Google My Business platform
It's our company 20th anniversary!! and we'd like to get our logo according to such us great milestone!! Creation of Versions (Positive / Negative / etc...) for correct applications of the logo according to support. AF delivery in vector and image formats: (AI - PDF - PNG - JPG).
I'm seeking a skilled app developer to create a robust and secure WebView app for both Android and iOS platforms, with a focus on specific enhancements and security features. Key Enhancements: - Push Notifications: The app should be able to send and receive push notifications - Offline Functionality: Users should be able to access certa...notifications and offline functionality in apps - Ability to design and implement a custom loading screen Allow dynamic updates of key application configurations (e.g., URL, settings) without requiring app updates. Print Functionality: Integrate functionality to print documents or web pages directly from the Web View. Upload and Download Features: Allow users to upload photos/files via the Web View. Support downloading PDFs and saving them...
We need an expert in Twilio Studio and AI technologies to build a Voice Agent. The system should include: 1. ChatGPT-4 Turbo for conversational AI. 2. ChatGPT TTS/STT for text-to-speech and speech-to-text. 3. Twilio Studio Call Flow for inbound/outbound calls. 4. Booking System Integration for scheduling. 5. Email Notifications to alert the business owner. Requirements for the Developer: • Proven experience with Twilio Studio. • Expertise in AI and communication platforms. • Previous work in similar projects preferred. • Ability to deliver scalable and user-friendly solutions. Budget & Timeline: Clear cost breakdown and delivery schedule required.
I'm seeking a proficient administrative and human resources support specialist to assist with a range of tasks crucial to maintaining our office's productivity and fostering a positive workplace culture. Key Responsibilities: - Data Entry: Accurately inputting information into our systems. - Scheduling: Coordinating calendars and scheduling meetings. - Document Preparation: Assisting in preparing various documents. - Admin Tasks: General office management duties. - HR Tasks: Primarily focused on assisting with employee documentation. I require someone who is equally adept in handling administrative and human resources tasks. Your ability to manage multiple responsibilities, prioritize effectively and meet deadlines without compromising on quality will be key to your suc...