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Melva G.
@meggonzales28
5,0
5
3,3
3,3
100%
Proposal Manager/Senior Treasury/EA/Sales/CSR
$18 USD / tunti
・
Philippines (9:49 ip.)
・
Liittyi heinäkuuta 4, 2024
$18 USD / tunti
・
Experienced Account Manager, Senior Treasury Associate, and Sales & Customer Service Specialist
With extensive experience in account management, senior treasury operations, sales, and customer service, I bring a robust skill set to the table. My career spans multiple industries, including finance, real estate, and sales, where I have consistently delivered exceptional results. I am dedicated to providing top-tier service and creating value for clients through meticulous attention to detail, strategic thinking, and effective communication.
Professional Experience
Account Manager
- Managed client portfolios, ensuring satisfaction and retention through regular communication and tailored solutions.
- Analyzed client needs to offer bespoke products and services, enhancing client relationships and increasing revenue.
- Coordinated with internal teams to streamline processes and deliver outstanding customer experiences.
Senior Treasury Associate
- Handled high-level treasury functions, including cash flow management, investment strategies, and risk assessment.
- Developed and implemented policies and procedures to optimize financial operations and compliance.
- Collaborated with finance teams to prepare and analyze financial statements, ensuring accuracy and regulatory adherence.
Sales and Customer Service Specialist
- Excelled in cold calling and direct sales, generating leads and converting prospects into loyal clients.
- Provided exceptional customer service, resolving inquiries and issues promptly to maintain high client satisfaction.
- Utilized CRM systems to track sales activities, analyze data, and improve sales strategies.
Key Skills:
- Account Management
- Treasury Operations
- Sales and Lead Generation
- Customer Service Excellence
- Financial Analysis and Reporting
- Process Improvement
- Strategic Planning
- Communication and Negotiation
- CRM and Data Management
Professional Attributes:
- Strong analytical and problem-solving skills
- Excellent organizational and time management abilities
- Proactive and self-motivated with a results-oriented mindset
- Adaptable to diverse environments and challenges
- Proven ability to work collaboratively in team settings
Contact Information:
- Email: [login to view URL]
Testimonials:
"Working with Meg has been a game-changer for our business. Their expertise and dedication are unparalleled." - Virtual Assistant for Accounting & Tax Firm
"A true professional who goes above and beyond to ensure client satisfaction."-Cryptocurrency taxes - Conform Poloniex CSV to the Coinbase CSV format
"Meg is very eager to work and easily accessible."
Data Entry Operator for Fashion Industry Data
I look forward to bringing my extensive experience and passion for excellence to new opportunities as a freelancer. Let's connect and explore how I can contribute to your success.
Melva consistently demonstrates excellent time management, dedication, and professionalism. She quickly adapts to new processes and follows instructions precisely. Her positive attitude and reliability make her an asset. Highly recommend her for roles requiring commitment and attention to detail.
Working with Melva G. was a pleasure. She demonstrated exceptional skills as a trading analyst, quickly grasping complex concepts and consistently delivering high-quality work. Melva is a fast learner with a pleasant demeanor, strong communication skills, and a self-motivated approach. Her dedication to continuous learning makes her a valuable asset. We highly recommend Melva and look forward to collaborating with her on future projects.
I have been with Wells Fargo for almost 7 years, working in the Credit Card department for nearly 3 years and Treasury Management for 1 year and 7 monthsI am dependable, analytical, and work well under pressure with minimal supervision. Skills: communication, problem-solving, collaboration, organization, and MS Excel proficiency.