• Used technology to create virtual language learning environments, resulting in improved student engagement • Coordinated virtual meetings with remote teams, ensuring that all meetings ran on time and within budget • Reconciled financial accounts and identified discrepancies, resulting in improved accuracy of financial statements • Schedule meetings • Respond to emails

• Analyzed customer feedback to identify trends and develop strategies for improving customer experience • Collaborated with cross-functional teams to ensure customer inquiries are handled in a consistent manner and customer needs are met • Utilized customer feedback to recommend improvements to existing products and services • Coordinated virtual meetings with remote teams, ensuring that all meetings ran on time and within budget