PowerBI Dashboard Development for Call Center

Suoritettu Julkaistu 2 kuukautta sitten Maksettu toimituksen yhteydessä
Suoritettu Maksettu toimituksen yhteydessä

I am in need of a PowerBI expert who can create a live dashboard for my call center. This dashboard should be designed to track a variety of key metrics, with particular emphasis on call volume and average handle time.

The data is from another system, you need to advise how you want to retrieve the data

The data visualization will need to be live and refresh every 5 second

The dashboard design we already have sample and need you to build base on the design

Key Metrics to Track:

- Total Active Agents

- Average Handling Time

- First Call Resolution

- Answered Call - Further Breakdown

- Unanswered Call - Further Breakdown

- Agent Performance - Further Breakdown

- Abandonment Rate

- Average Waiting Time

- Occupancy Rate

The ideal freelancer for this job should be proficient in PowerBI and have prior experience in designing dashboards for call centers. The dashboard should primarily utilize all kind of chart and colour number as we have target and if didn't achieve they will have 3 different colour for visualizations.

Please bid only if you are confident in your ability to deliver a high-quality, user-friendly dashboard.

Microsoft PowerBI Tableau

Projektin tunnus: #38690138

Tietoa projektista

57 ehdotusta Etäprojekti Aktiivinen 3 viikkoa sitten

Myönnetty käyttäjälle:

(11 Arvostelua)
4.7

57 freelanceria on tarjonnut keskimäärin $503 tähän työhön

GdevDataSceince

Hi there, I am a data scientist and a professional responsible for extracting actionable insights and knowledge from large volumes of data visualization. I have over 12 years of experience with Power BI, PowerApps, Pow Lisää

$250 USD 7 päivässä
(6 arvostelua)
3.6
EmiliaSimon

Hello, I can help you build a dashboard for a Call Center based on your requirements. I am a Microsoft Certified Power BI Data Analyst with extensive experience in data cleaning, data modeling, creating DAX measures, b Lisää

$250 USD 7 päivässä
(3 arvostelua)
3.6
mobimubasir

Hello there I can help you to complete the project asap It’s easy job for me I’m waiting for your response to discuss further Thank you.

$300 USD 2 päivässä
(2 arvostelua)
3.0
Jatin77777

Hello, I have carefully reviewed the details before placing a bid on your project. I am confident that I can complete the task and provide you with an effective solution. With over 14 years of experience in reporting Lisää

$250 USD 3 päivässä
(2 arvostelua)
2.7
usmanbashir12100

Hi, Looking for a power bi & power bi dashboard expert for excel data analyst data visualization needs ? Expert in making professional power bi dashboard, excel dashboard, google sheets dashboard ,data visualizatio Lisää

$500 USD 7 päivässä
(1 arvostelu)
2.7
dataanalyst719

As a seasoned data scientist with extensive experience in the development and design of user-friendly dashboards, I am confident in my ability to meticulously craft the ideal PowerBI dashboard for your call center. Wit Lisää

$250 USD 3 päivässä
(2 arvostelua)
2.1
mikiaven

As an expert in Microsoft PowerBI with an extensive background in data analytics and information management, I am perfectly suited to design and develop a live dashboard for your call center that tracks all required ke Lisää

$500 USD 7 päivässä
(1 arvostelu)
1.6
Arpan006

Hi, I have 4 years of working experience in Power BI, Tableau Desktop/Server, SQL Server, Data Prep/KNIME. I have developed and designed professional quality dashboards for different clients. Looking forward to discu Lisää

$250 USD 5 päivässä
(2 arvostelua)
1.5
Appworldz

Hello, Thanks for sharing your job detail and post. In our extensive projects of designing reports and dashboards, we have helped clients derive actionable insights from large datasets. This complete knowledge of dat Lisää

$1000 USD 10 päivässä
(1 arvostelu)
1.2
akhileshgandhi

Hi there, To create a live dashboard for your call center in Power BI, I will leverage my expertise in data visualization and dashboard design. The dashboard will be tailored to track the specified key metrics, ensuri Lisää

$500 USD 7 päivässä
(1 arvostelu)
1.5
OmarFarukBD

I am going to start your project right now. As a PowerBI expert, I am ready to create a live dashboard tailored for your call center that effectively tracks key metrics such as call volume and average handle time. I wi Lisää

$570 USD 7 päivässä
(0 arvostelua)
0.0
AITSoft

Dear client, I understand you need a PowerBI expert to create a live dashboard for your call center, focusing on key metrics like call volume and average handle time. To retrieve data, I would like to know the source Lisää

$750 USD 23 päivässä
(0 arvostelua)
0.0
maryam951

Hello Lau Y., I am Maryam Abbas, a Microsoft PowerBI expert with 4 years of experience. I have carefully reviewed your project requirements for developing a live dashboard for your call center, focusing on key metrics Lisää

$250 USD 5 päivässä
(0 arvostelua)
0.0
tkmaina868

As an experienced data analyst with a wide knowledge of various data visualization tools including Tableau, and PowerBI, I'm confident that I will be best suited for your project. Over the years, I've successfully carr Lisää

$500 USD 2 päivässä
(0 arvostelua)
0.0
yousefo

Power BI expert with call center experience, skilled in building dynamic live dashboards that update every 5 seconds. Proficient in tracking key metrics like call volume, handling time, agent performance, and more, wit Lisää

$250 USD 6 päivässä
(0 arvostelua)
0.0
Ngomdji

Hello There. I am a Data Analyst. I have worked on similar projects; where I utilized Excel in extracting data from data dumps. I have also extracted data from larger datasets using MySQL. I begin with Data cleaning t Lisää

$500 USD 7 päivässä
(0 arvostelua)
0.0
amina452

Hello, I hope you are doing well ,I'm amina almahdy a detailed oriented data analyst with experience in Power BI(please review my portfolio to see my dashboards) ,I totally understand what you need as I have worked Lisää

$250 USD 5 päivässä
(0 arvostelua)
0.0
Rohitd2024

Hii, Thank you so much for providing detailed information about your job. It instantly grabbed my attention and aligns perfectly with my experience as a PowerBi expert. With in-depth hands-on experience in Power BI's Lisää

$1499 USD 7 päivässä
(0 arvostelua)
0.0
Abidakhras

With a Bachelor's degree in Computer Science and a year of experience in web development and data handling, I have the technical foundation to build you an exemplary PowerBI dashboard for your call center. My skills an Lisää

$250 USD 7 päivässä
(0 arvostelua)
0.0
ShaikhAneesa

Hello, As a PowerBI expert with extensive experience in designing live dashboards, I will develop a robust and user-friendly solution for your call center. My approach will ensure that key metrics like call volume and Lisää

$650 USD 1 päivässä
(0 arvostelua)
3.0