PowerBI Dashboard Development for Call Center
$250-750 USD
Maksettu toimituksen yhteydessä
I am in need of a PowerBI expert who can create a live dashboard for my call center. This dashboard should be designed to track a variety of key metrics, with particular emphasis on call volume and average handle time.
The data is from another system, you need to advise how you want to retrieve the data
The data visualization will need to be live and refresh every 5 second
The dashboard design we already have sample and need you to build base on the design
Key Metrics to Track:
- Total Active Agents
- Average Handling Time
- First Call Resolution
- Answered Call - Further Breakdown
- Unanswered Call - Further Breakdown
- Agent Performance - Further Breakdown
- Abandonment Rate
- Average Waiting Time
- Occupancy Rate
The ideal freelancer for this job should be proficient in PowerBI and have prior experience in designing dashboards for call centers. The dashboard should primarily utilize all kind of chart and colour number as we have target and if didn't achieve they will have 3 different colour for visualizations.
Please bid only if you are confident in your ability to deliver a high-quality, user-friendly dashboard.
Projektin tunnus: #38690138
Tietoa projektista
Myönnetty käyttäjälle:
57 freelanceria on tarjonnut keskimäärin $503 tähän työhön
Hi there, I am a data scientist and a professional responsible for extracting actionable insights and knowledge from large volumes of data visualization. I have over 12 years of experience with Power BI, PowerApps, Pow Lisää
Hello, I can help you build a dashboard for a Call Center based on your requirements. I am a Microsoft Certified Power BI Data Analyst with extensive experience in data cleaning, data modeling, creating DAX measures, b Lisää
Hello there I can help you to complete the project asap It’s easy job for me I’m waiting for your response to discuss further Thank you.
Hello, I have carefully reviewed the details before placing a bid on your project. I am confident that I can complete the task and provide you with an effective solution. With over 14 years of experience in reporting Lisää
Hi, Looking for a power bi & power bi dashboard expert for excel data analyst data visualization needs ? Expert in making professional power bi dashboard, excel dashboard, google sheets dashboard ,data visualizatio Lisää
As a seasoned data scientist with extensive experience in the development and design of user-friendly dashboards, I am confident in my ability to meticulously craft the ideal PowerBI dashboard for your call center. Wit Lisää
Hi there, To create a live dashboard for your call center in Power BI, I will leverage my expertise in data visualization and dashboard design. The dashboard will be tailored to track the specified key metrics, ensuri Lisää
I am going to start your project right now. As a PowerBI expert, I am ready to create a live dashboard tailored for your call center that effectively tracks key metrics such as call volume and average handle time. I wi Lisää
As an experienced data analyst with a wide knowledge of various data visualization tools including Tableau, and PowerBI, I'm confident that I will be best suited for your project. Over the years, I've successfully carr Lisää
Hii, Thank you so much for providing detailed information about your job. It instantly grabbed my attention and aligns perfectly with my experience as a PowerBi expert. With in-depth hands-on experience in Power BI's Lisää
With a Bachelor's degree in Computer Science and a year of experience in web development and data handling, I have the technical foundation to build you an exemplary PowerBI dashboard for your call center. My skills an Lisää
Hello, As a PowerBI expert with extensive experience in designing live dashboards, I will develop a robust and user-friendly solution for your call center. My approach will ensure that key metrics like call volume and Lisää