Duties customer service agent työt

I need a Twilio AI assistant primarily focused on customer support. Key Responsibilities: - Answer common customer queries The AI assistant should also integrate with Google Calendar for appointment scheduling. Ideal Skills: - Experience with Twilio - AI/ML expertise - Customer service experience - Google Calendar integration knowledge

...professional web developer to build a modern and sleek website for a home repair service. The site should include: - An Online Booking System: Customers should be able to schedule appointments directly through the site. - A Service Request Form: A simple, intuitive form for customers to request services. - A Customer Reviews Section: This will help build trust and credibility with potential clients by showcasing our satisfied customers. - Create detailed service description pages for each type of home repair. - Ensure the website is fully responsive for an optimal mobile experience. - Integrate secure payment gateways to allow for online payments. - Add a Frequently Asked Questions section to address common customer queries. - Include a Live Chat Supp...

I need an Elementor specialist to design a modern and clean RTL dashboard landing page for me. It should have the following sections: - A hero section with a compelling call to action - Space for customer testimonials - A segment dedicated to pricing plans Ideal candidates should have: - Extensive experience with Elementor - A strong portfolio of modern and clean designs - Capability to design RTL pages - Good understanding of lead-converting landing pages

I am seeking an experienced professional to create and manage a compelling fundraising campaign aimed at pre-selling a product or service to the general public. Key Objectives: - Craft a campaign that not only drives sales but also raises funds effectively - Utilize persuasive storytelling and marketing techniques to reach a wide audience Ideal Skills and Experience: - Proven track record in creating successful crowdfunding campaigns - Excellent communication and marketing skills - Ability to understand product/service and present it appealingly to the general public.

I require an expert in Ping Federate and ping access with in depth experience in SAML to assist with its initial setup of a few inbound SSO connections where ping will be the service provider. Please provide examples of previous similar projects you have successfully completed.

We are seeking an experienced automation expert to help finalize a workflow in N8N, integrate APIs, and optimize the flow for customer interaction. The workflow involves configuring webhooks, JSON data handling, and API calls (such as Google Docs, OpenAI, and WhatsApp Business). The aim is to create an efficient, clear, and scalable system for our AI-powered customer service. Responsibilities: Configure and troubleshoot an existing N8N workflow. Set up and refine switch nodes, if conditions, and API integrations. Ensure JSON data paths are accurately routed (e.g., [0].changes[0].). Test and optimize the flow to ensure smooth operation. Requirements: Proven experience with N8N automation. Strong knowledge of JSON and API integrations. Familiarity with services

I need a lead generation website bu...builder. Key Requirements: - The website should be exactly like this one : in terms of functionality and design - It must be lightning fast, capable of loading within 2 seconds - It needs to be mobile responsive Form Specifications: The form should collect the following information: - Name and email - Phone number - Address and service details Ideal Skills and Experience: - Proven experience in developing websites from scratch - Strong expertise in custom form creation - Excellent understanding of mobile responsive design - Ability to optimize for speed and performance Please DO NOT ask me what is my budget. Let me know your price for this project directly, and I'll hire accordingly

I'm facing a critical issue with my Gmail workspace where my emails are consistently landing in the spam folder. This problem is not just affecting m...issue. The primary recipients of my emails are public domains such as Yahoo, Outlook, etc. I have currently implemented SPF, DKIM, and DMARC. The email volume is moderate, with emails being sent weekly. The emails primarily contain transactional content. The email content has been reviewed for elements that might trigger spam filters. The emails are currently being sent through a third-party service like Mailchimp. No need for assistance with email content optimization as the content has already been reviewed and deemed appropriate. This project needs to be completed urgently, within 1 week. The primary email recipients are c...

I'm seeking a professional to assist with a website ov...professional to assist with a website overhaul on for my service industry business. Key Requirements: - A complete design overhaul to create a more professional and user-friendly interface. - Functionality enhancements, with a focus on improving the site's performance and usability. - Integration of contact forms to facilitate customer inquiries. - Setting up a customer reviews section to engage with our clients and showcase our services. Additionally, I need help making two email addresses under my secured domain. Ideal Skills: - Proficiency in web designing. - Prior experience in IT setup for service industry businesses. - Strong web design and development skills. - Excellent communicatio...

...share their orders or reviews on social media platforms. - Include a user review and rating system for menu items and overall service. Payment Integration: - The app should support Credit/Debit Card transactions and also incorporate Apple Pay/Google Wallet for convenience. Ideal Skills: - Proven experience in mobile app development, particularly for e-commerce or food service industries. - Proficiency in integrating secure user authentication systems. - Expertise in implementing diverse payment methods. - Familiarity with both iOS and Android development standards. Please provide examples of similar projects you've completed in your bid. Please include a customer loyalty program feature. The app should have a bright and colorful design. The app should stor...

Moodle Expert Role Specification: We are seeking a highly experienced and expert Moodle Architect/Engineer to design, and implement a high-performance, scalable, and highly available Moodle platform specifically for online examinations. This platfo...understanding of high-availability architecture and load balancing techniques. Experience with scripting languages (e.g., Bash, Python). Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Experience working in a large-scale, high-traffic environment is highly desirable. Familiarity with cloud services (e.g., Virtual machine, Relational Database as a Service, ElastiCache) is a plus. Experience with Moodle plugins and custom development is a plus. The expected timeline for the project is 3...

...an online store selling physical goods. The primary goal of this store is to increase sales, so the site will need to be user-friendly, appealing and easy to navigate. Key Features: - Product Reviews: I want customers to be able to leave feedback on their purchases, helping to build trust and community around the store. - Live Chat Support: This will help to answer any customer queries in real-time, improving customer service and potentially boosting sales. - Wishlist Functionality: I want customers to be able to save products for later, encouraging them to return to the site. The ideal candidate for this project will have extensive experience with Shopify, a strong understanding of e-commerce best practices and a knack for creating engaging, user-friendly online ...

...expert who can assist me in setting up a comprehensive RAG system for both AI voice and text agents. This project involves creating and managing a robust CRM system capable of handling all interactions, and integrating with various platforms. Key requirements: - Setup of both AI voice and text agents - Creation of a CRM with strong functionalities in Contact Management, Sales Automation, and Customer Support - Seamless integration with platforms such as Gmail, Google Drive, HubSpot, and Twilio The ideal freelancer for this project should have a strong background in CRM systems, AI voice and text agents, and integrations with various platforms. Prior experience with Twilio is a plus. I need a professional who can deliver a fully functional system that enhances my productivity a...

I'm looking for an expert to set up a Smart DNS for me that permanently works with UK streaming services like BBC iPlayer and ITV Hub. i will providing service to client so not wanting buy a smart dns i want to host my own

I'm in need of a seasoned developer who can install, configure, and customize the PICO MSG bulk SMS script for an SMS marketing platform. The task is to create a secure, intuitive website where users can purchase SMS credits, send bulk messages, and manage their campai...manage their campaigns. Key Requirements: - Integration with multiple SMS gateways: Twilio, Nexmo, and Plivo - Incorporation of primary payment systems: PayPal and Stripe for SMS credits purchase - Basic branding customization: applying our logo and colors to the platform This project demands a professional with extensive experience in SMS script customization, web development, and third-party service integration. The ideal candidate would be able to deliver a fully functional, user-friendly platform tailore...

...seeks to develop a **unified mobile app** using Odoo as the backbone platform. The app will consolidate five core functionalities into a single, user-friendly interface: 1. **Loyalty & Rewards Program** 2. **Premium Concierge Services** 3. **Facility Management Portal (B2B)** 4. **Residential & Tenant Community Hub** 5. **F&B Experiences & Meal Kits** **Key Objectives:** - Enhance customer engagement across Al Khozama’s hospitality, retail, and real estate portfolios. - Streamline operations for tenants, corporate clients, and VIP guests. - Leverage Odoo’s modularity to minimize custom development costs. --- ### **2. Technical Requirements** #### **Core Modules & Integrations** | Feature | Odoo Modules Required | Customiz...

I am seeking a seasoned professional adept in managing Facebook, Instagram, and Google ads, with a keen focus on boosting sales for my service-oriented business. Key Requirements: - Expert handling of multi-platform ads - A/B testing and keyword analysis - Crafting compelling ad creatives - Demonstrable high Return on Ad Spend (ROAS) Portfolio: A portfolio showcasing your previous successful campaigns is essential for consideration. Compensation: This role operates on a performance pay basis, with remuneration directly tied to campaign success.

I'm looking for a Python developer to create a script that automates a checkout process on a website hosted on IBM WebSphere. The script should perform the following tasks: - Add product to shopping cart on the specified website - Apply a unique coupon code to each order - Complete the checkout process (Select shipping service / input shipping address info) - Retrieve a 6-digit OTP from SMS sent to my mobile phone (The script can acquire this from Google Messages) - Enter the OTP and finalize the order - Include error handling for failed transactions and retry logic. - Browser cookies require to be cleared in between each order placed or it will fail to process When the script starts, it should take input of coupon codes, when it is finished, it should show output of order ID...

I need an expert in WordPress recovery to restore my site to its status before it was converted to a GoHighLevel platform, with the back-up being on GoDaddy Key Requirements: - Full restoration of the site, including: - Design and layout - Content and pages - Plugins and functionalities - Communication with GoDaddy to locate poss...restoration of the site, including: - Design and layout - Content and pages - Plugins and functionalities - Communication with GoDaddy to locate possible backups - Expert knowledge of WordPress recovery techniques Skills and Experience: - Proven experience with WordPress site restoration - Strong understanding of WordPress design and functionality - Experience working with GoDaddy hosting service - Excellent communication and problem-solv...

...interface for easy navigation and shopping experience - Comprehensive inventory management system that includes: * Stock tracking: Real-time updates on product availability * Order management: Efficient processing and tracking of customer orders * Supplier management: Easy communication and coordination with product suppliers - Social Media Integration: * Facebook: For product promotion and customer interaction * Instagram: For visual product showcasing * TikTok: For engaging content and potential virality * WhatsApp: For direct customer service and updates Ideal Skills: - Proficiency in e-commerce website development - Experience with inventory management systems - Knowledge of social media integration - Skills in creating user-friendl...

I need a professional product insert designed and written for an electronics item. The insert should include usage instructions and customer service contacts. Ideal Skills: - Graphic Design - Copywriting - Knowledge of Electronics - Customer Service Representation - Print Design Experience: Expertise in designing materials for print, ensuring high-quality and user-friendly layouts. - Customer Feedback Analysis: Ability to analyze customer feedback to improve the clarity and usefulness of the insert. Tone: The content should be written in a formal and professional tone. Please follow our specific branding guidelines for the design and content. The primary goal of the product insert is to educate customers about the product item. The product ins...

I need a designer to create a basic warehouse layout for me. The design should effectively balance storage space with a small workshop area and a kitchen space. The shelving units will primarily store small parts bins for products being sold so the layout should optimize for this. Inventory / storage is online sales so is not customer facing. Key Requirements: - Working on a VERY tight budget. Low cost materials / ''budget shelving' etc. - Focus on maximising storage - Space for a small repair station (perhaps a small L-shape bench large enough for 2 chairs?) - Inclusion of a basic kitchen space (compact, suitable for 2 people). No toilet. - Keep an empty small area inside the roller shutter area (perhaps 5m x 3m) as an unloading space. Ideal Skills: - Experience...

...to pair, send commands and automatically reconnect as soon as connection is lost. Commands cannot be queue up when the connection is lost. Commands are discarded if there is no connection or the connection is lost. Remote control will connect up to 4 ESP32 central agents. 2. ESP32 as the central agent to pair, receive commands and send to internal queue. Allows up to 4-6 connections. 3. Use of AVRCP and A2DP. 4. use of ESP32 IDF (NOT arduino) 5. A mobile app the will connect to the central agent (esp32). (this is optional if you cannot build the mobile app) Please provide your expertise, your timeline, and amount for specific milestones in your proposal. Anyone saying, "I can do it" with nothing else will be automatically rejected. Once the deliverables a...

I'm looking for a skilled developer to create a simple chat application powered by a Langchain simple agent, all running in the cloud. The source code should be posted in Gitlab. Key Details: - The AI agent should connect to a REST API (API key and URI to be provided). - The agent should call the endpoint tool upon receiving a user command (prompt sample to be provided). - The chat interface should support basic text input and output. Ideal Skills: - Proficiency in creating cloud-based applications. - Extensive experience with Langchain. - Strong understanding of REST APIs. - Capable of building simple yet effective chat interfaces. - Familiarity with Gitlab for source code management.

I represent an Australian organisation that grants capital funds to Australian not-for-profit organisations. These not-for-profit organisations submit an application to seek a capital grant. Within the application, the not-for-profit provides financial information in two parts. An Excel spreadsheet and audited financial statemen...statements. This process is time-consuming. Whilst there is every attempt to ensure the review process is undertaken consistently from one application to another, there is a desire to ensure a consistent evaluation of the data to determine the financial contribution the not-for-profit can make to the project and remain financially sustainable. I am seeking an individual/group to develop an AI Agent in CoPilot to undertake the initial evaluation of...

I need a Shopify store designed to sell minimalist, print on demand T-Shirts, with the potential to expand into hoodies and other accessories down the line. The store will need to be set up with all basic features, including customizable product options, customer reviews, and an email newsletter signup. Key Requirements: - Store must be designed with a minimalist aesthetic to match the T-shirt designs. - Logo design is also needed, so experience in graphic design is a must. - Knowledge of print on demand services and how to integrate them with Shopify is essential. - Understanding of SEO and eCommerce best practices to ensure the store is optimally set up for success. - Integrate secure and diverse payment gateways including credit card, debit card upi and other popular options. ...

I need a professionally crafted business plan for a service-based restaurant business. This plan will primarily be used for a loan application, so it needs to meet all the requirements and expectations of potential lenders. Key Elements: - Detailed and realistic financial projections - Market analysis highlighting the restaurant industry - A clearly defined business strategy and operational plan - Detailed marketing strategy outlining how the restaurant will attract and retain customers - SWOT analysis of the restaurant's strengths, weaknesses, opportunities, and threats - Executive summary capturing the essence of the business plan Ideal Skills and Experience: - Proven experience in creating business plans for the service sector, specifically restaurants - Strong back...

Job offer: Hey, I own a early test booking service company. We are the future upcoming Top 1% company that gives the best services with a huge profitability. UK Based ONLY! We are looking to hire someone perfect for this job. UK based only with 7am till 12pm shifts from Monday till Friday. From the first 2 till 4 weeks the pay isn't huge as we are still trying to grow. We would like to build the trust and a perfect team for long term where if they're perfect then we can we can give them a fixed + bonus monthly Income. It's 25 hrs a week. And the job is very easy. We will provide everything you need, you just need to find available dates for clients and let them know. And if they're happy to book, you get the payment confirmation from them and book the ...

My iPhone appears to be compromised. I need a professional to conduct a thorough check and restore my phone to its original state. Issues I'm Experiencing: - Unusual battery drain - Strange pop-ups or ads - Unauthorized access to accounts - Pictures being shared without proof Steps I've Already Taken: - Device reset - Anti-malware scan - Updated to the latest iOS Freelancers with experience in cybersecurity, particularly with iPhones, would be ideal for this project. Please include in your bid details of your experience with similar projects, and any strategies you would employ to resolve my issue. Thank you.

...Backbone supporting tabs for generating reports, exports, graphs and the like • Quarterly and annual numbers – no need for monthly resolution. This tab will be used primarily for showing the company’s cash position in more detail than the P&L tab for revenues, costs of good, headcount growth and includes any cash flow ‘corrections’ such as for depreciation and non-operating income accruals and customer payments that are amortized beyond the year of receipt, and for assessment of operating cash needs, and to assess scenarios for market entry and financing options. The cash flow model will rely on a baseline of cost/expense assumptions input from current budget and actuals, and will require toggles for scenario evaluation: • toggle for selec...

I require the images integrated trough CSS to be clickable and to redirect to a specific page, for each arrows in the service section of the home page

...travel film series, with a thread of chasing the wind, with the wind as a metaphor for freedom. (series see @chasingzephyr933 … examples of Borneo see @andrewlamshed5748 ). The person should be an experienced colourist. Alternatively we would be prepared to train a recent film / media school graduate, who is a technically proficient editor, to do this and other duties for the long term. It is mandatory that person be based in Indonesia, and very preferably Bali, as the files are too big for efficient electronic transfer, and we prefer face-to-face interaction. We know you want to use DaVinci, but coloured files need to be PrProj. We know you think you can use Ai (eg. Colourlab Ai), but trust us, you cannot. You actually need to understand step-by-step

I'm in need of an expert to set up a new personal Facebook account for me, and subsequently create a business page on it. This is for a service-based consulting business. The ideal candidate will have experience with Facebook page creation and content development. Key Responsibilities: - Set up a personal Facebook account - Create a business page on Facebook - Develop engaging content for the page Skills and Experience Required: - Proven experience with Facebook - Excellent content creation skills - Understanding of service-based consulting industry - Ability to deliver quickly The ideal freelancer for this project will be able to start immediately, and has the creativity and expertise to get my business page up and running in no time.

PLEASE READ COMPLETELY PLEASE READ COMPLETELY PLEASE READ COMPLETELY I need someone who can create me a demo video (example below! The demo video will talk about Missed call text back Inbound AI answering AI review reply AI Customer Support If you watched the video and confident you can do it give me YOUR price and say “I can do it” in your bid proposal No animation

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Hello everyone, We are looking to modify our WooCommerce checkout to accommodate our shipping label generation service. We need a skilled developer who can handle the following tasks and deliver by Monday (3 days from now, including this weekend). We’re willing to pay for quality work, and we want someone who will truly commit to the project rather than just requesting a milestone. Project Requirements: Sender’s Address Section: Country (selectable from: Italy, Germany, France, Spain, Belgium, Luxembourg) Address Line 1 Apartment (or additional address info) ZIP/Postal Code City Phone Email Recipient’s Address Section: Same fields as Sender’s Address (Country with the same options, Address Line 1, Apartment, ZIP/Postal Code, City, Phone, Email) Shipping W...

I'm seeking a skilled consultant or marketing expert who can help my IT consulting firm generate more revenue. - Industry: Consulting - Service Type: IT Consulting Ideal candidate should have: - Proven experience in the consulting industry, specifically IT. - Exceptional skills in revenue generation strategies. - A strong understanding of the IT sector. - Excellent communication and marketing skills.

...website is to provide information about our services to potential customers. Key Features: - Displaying the various types of haulage services we offer - A section for customer testimonials to enhance trust and credibility - A contact form for potential customers to inquire about services or request quotes. Ideal Skills: - Proficiency in web development languages (HTML, CSS, JavaScript, etc.) - Experience in creating service-oriented websites - Knowledge in SEO and user-friendly design principles Please provide a portfolio of similar projects you've worked on in the past. The website should include a contact form for customer inquiries. The website should be developed using WordPress as the content management system. The website should include an online quo...

I'm seeking assistance in the sales domain. Although specific areas and tools have not been defined yet, flexibility and adaptability to various sales tasks and channels (online, in-person, phone) is crucial. - Ideal Skills: - Strong communication and interpersonal skills - Experience in lead generation and closing deals - Proficiency in customer relationship management - Experience: - Prior experience in sales support or related field is preferred - Familiarity with various sales tools and software would be advantageous

I'm looking to establish a vibrant, creative, and colorful brand in the digital design service sector. Key Requirements: - Developing a unique brand identity that resonates with the creative and colorful style. - Expertise in digital design services. - Experience in building and promoting a brand. Ideal Skills: - Graphic Design - Brand Development - Marketing Strategy - Visual Communication The brand should be modern and minimalistic, yet creatively and colorfully appealing. Please showcase your relevant past work.

...rooms - VIP access capabilities - Animated gifts feature - Interactive games like Teen Patti and Ferry Wheel - An agency panel and coin seller interface - PK battles and themed rooms - Entry animations and recognition for top contributors - User profile editing, follower management, and blocking options - Invite/share functionality and user activity history tracking - Coin recharge system with agent contact info - Manual withdrawal submission via specified methods - Inbox messaging system tied to coin usage - User-generated posts similar to Facebook and Instagram - Host requests management for agency owners - Music and video streaming integration from various sources - Adherence to terms, privacy policies, and support form accessibility - Gift sending with notifications - Play Mu...

Website Brief: Overview The website will serve as a sales platform for 100cm photo booths...guide on using the booth Benefits of owning a photo booth business Potential earnings and ROI 4. Testimonials & Reviews Customer testimonials (real experiences) Case studies of successful booth owners 5. FAQs Common questions about the product, shipping, setup, and support 6. Contact Page Inquiry form for potential buyers Phone number & email WhatsApp chat option (if applicable) 7. Blog (Optional) Articles on photo booth business tips, marketing strategies, and success stories Additional Features Mobile-friendly design for seamless browsing SEO-optimized to attract organic traffic Secure payment integration (Stripe, PayPal) if direct sales are enabled Live chat for quick customer...

Project Objectives: The primary goal of this project is to gain insights into customer movement and behavior within the store to measure conversion rates (leads vs. actual buyers) and better understand the target audience. Project Description: The system will integrate with the existing CCTV infrastructure (Hikvision DVR) to extract and analyze customer data, providing the following functionalities: 1. Customer Counting: o Count the number of customers entering the store, excluding employees. o Avoid duplicate counting of the same customer. o Generate reports filtering customer traffic by time of day, days of the week, etc. o Extend this functionality to outdoor cameras to compare passerby traffic with actual store visitors. 2. Demographic Identification:...

Digital marketing project for an online pharmacy focusing on increasing visibility, customer engagement, and sales through targeted strategies. Include SEO optimization to improve search rankings, PPC advertising for instant reach, and social media marketing to build brand trust and engagement.

I'm looking for a web designer/developer who can create a website for my residential cleaning service. The primary aim of the website is to provide detailed information about the services we offer. Key Features: - A clean and modern design, which is the style I envision for this website. - Sections including 'About Us', 'Services Offered', and 'Customer Testimonials'. Ideal Skills and Experience: - Proven experience in web design and development, particularly for service-oriented businesses. - Strong portfolio demonstrating clean and modern design aesthetics. - Ability to understand and convey service-oriented content in an engaging manner.

Reposting to cover some changes, extra details and questions asked: I'm looking for an experienced web developer to completely revamp a website for a flight training institute in Switzerland. The goal is to elevate the site's overall look, feel, and functionality to match our high-quality service. Key aspects of the project include: Creating a modern, sleek visual style for the site, which will involve a comprehensive redesign. The focus will be primarily aesthetic. The site will serve as a landing page that conveys the quality of our services. The design should reflect the essence of Switzerland—precision, quality, and unmatched craftsmanship—tailored to deliver a user experience that embodies the Swiss commitment to excellence and innovation. We have deci...

I'm looking for an AI expert who can help implement AI processes across my company, specifically in customer service and human resources. Key Areas of Implementation: - Customer Service: I want to utilize AI for managing automated email responses. The goal is to enhance efficiency and improve response times. - Human Resources: I need AI assistance in two key areas: employee performance analysis and scheduling interviews. This will help streamline our HR processes and make them more data-driven. Ideal Skills and Experience: - Proven experience in implementing AI solutions in a corporate setting. - Expertise in customer service and human resources AI applications. - Strong understanding of AI's role in automated email responses and empl...

I'm seeking an expert to help broaden my travel business's customer base. Primarily, I want to develop partnerships with local tour operators and travel bloggers/influencers, along with establishing a robust customer referral program. Key Tasks: - Identify and reach out to potential partnerships with local tour operators and travel bloggers/influencers. - Develop and implement a comprehensive customer referral program. Ideal Skills: - Strong networking and communication skills. - Expertise in partnership development. - Experience with creating and managing customer referral programs. - Knowledge of the travel industry is a plus.

I'm seeking a skilled web developer to create a straightforward HTML website for my real estate business. Key Features: - The primary function of the website will be to showcase property listings. - Each property listing must have its own detailed page, providing potential buyers with all necessary information. User Interaction: - I would like a 'Contact Agent' button on each property details page to facilitate communication between potential buyers and my team. The ideal freelancer for this project would have a strong background in web development, particularly with HTML, and a proven track record of creating real estate websites. Please provide examples of similar projects you've completed in your proposal.

...API Usage Tracking and Wallet System: * Track API consumption by third-party applications. * Implement a wallet system: * Users can recharge their balance via Razorpay payment gateway integration. * API calls deduct from the user's wallet balance. * Admin Panel: * Manage users and their access. * Onboard new WhatsApp numbers and connect them to the Meta API. * Manage customer accounts and their API access. * Security: * Implement robust security measures throughout the application to protect sensitive data. This includes secure authentication, authorization, data validation, and protection against common web vulnerabilities. * Database: * SQL Server database for storing application data. * Development Standards: * Clean, well-documented...