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Tennessee State and Local Level Referrals
When a disaster occurs, local governments often work together with community leaders and organizations to provide on-the-ground emergency management. You may also reference our national-level referrals list.
Please contact us with questions or corrections.
For reference, the local resources we list provide disaster recovery services in the categories noted below.
For reference, see the full list of disaster recovery service categories covered in the below local resource list.
NOTICE
These resources are provided solely for the information of individuals using this page. When you go to another website you are subject to its privacy policies. FEMA does not endorse any non-government websites, companies or applications.
Tennessee State and Local Level Referrals
Use the "Search" field to look for categories or types of assistance.
| Category | Entity | Type of Assistance | Telephone Number |
| Access and Functional Needs and Disabilities | Tennessee Commission on Aging & Disability | Provides information and assistance to older persons, adults with physical disabilities, caregivers, and professionals looking for services or programs available in Tennessee. | 866-836-6678 615-741-2056 |
| Access and Functional Needs and Disabilities | Disability Rights Tennessee | Disability Rights Tennessee (DRT) is a nonprofit legal services organization that provides FREE services to protect the rights of Tennesseans with disabilities. | 800-342-1660 |
| Access and Functional Needs and Disabilities | Tennessee Department of Human Services: Disability Services | Information and programs including counseling, rehabilitatio services, training, communications devices, technology, and interpreter services. | 615-313-4700 |
| Aging Services | Tennessee Commission on Aging & Disability | Provides information and assistance to older persons, adults with physical disabilities, caregivers, and professionals looking for services or programs available in Tennessee. | 866-836-6678 615-741-2056 |
| Aging Services | East Tennessee Human Resource Agency (ETHRA) | Services and resources for families and individuals. Advocacy, services for independent living, nutrition, housing and utilities, employment support, transportation, judicial support, and education. | 865-691-2551 TTY: 800-848-0298 |
| Aging Services | Tennessee Area Agencies on Aging and Disability | Locator map for Area Agencies on Aging and Disability (AAAD). Programs include caregiver support, home and community based services, information and assistance, nutrition services, the State Health Insurance Program (SHIP), and transportation assistance. | 866-836-6678 |
| Agricultural Aid | Tennessee USDA Farm Services Agency | USDA's Farm Service Agency (FSA) provides emergency loans to help producers recover from production and physical losses due to drought, flooding, other natural disasters, or quarantine. | 615-277-2600 |
| Agricultural Aid | Tennessee USDA Rural Development | USDA Rural Development provides low interest mortgages, guaranteed mortgages, 1% interest mortgages for seniors, loans for repairs and mortgage payment assistance for families living in rural areas. | 615-783-1300 800-342-3149 |
| Agricultural Aid | Tennessee Department of Agriculture | Programs for consumers, businesses, and farms. Licenses, permits, financial assistance, food safety, educations resources, land and water stewardship. | 615-837-5103 |
| Consumer Services | Tennessee Attorneys General's Office: Consumer Protection | Information on consumer services, scams, price gouging and consumer complaint services. | 615-741-1671 |
| Consumer Services | Tennessee Department of Commerce and Insurance: of Consumer Affairs | Information on licensing and regulations, online complaint filing, consumer resources, scams, schemes, and swindles. | 615-741-2241 |
| Contractors | Tennessee Department of Commerce and Insurance: Contractors and Home Improvement | Online license verification, consumer resources, and frequently asked questions. | 800-544-7693 615-741-8307 |
| Contractors | A contractor's license is required prior to contracting (bidding or negotiating a price) whenever the total cost of the project is $25,000 or more. | ||
| Crisis Counseling | Tennessee Department of Mental Health & Substance Abuse Services | 24/7 Crisis line, crisis services, mental health services, substance abuse services, and hospitals. | Emergency: 911 Crisis Helpline: 855-274-7471 Non-Emergency Helpline: 800-560-5767 |
| Crisis Counseling | Tennessee Hotlines | Directory of 24-hour and toll-free suicide prevention services, crisis intervention, and mental health services. | Emergency: 911 See listing for local helplines and offices |
| Crisis Counseling | Volunteer Behavior Health | Serving Middle, Upper Cumberland and Southeast Tennessee, Services and Programs such as adult services, addiction and co-occurring disorders, children and youth services, crisis services, and peer recovery. | Emergency: 911 Crisis Helpline: 800-704-2651 Customer Service: 877-567-6051 |
| Disaster Specific Information | |||
| Disaster Unemployment Assistance | Tennessee Unemployment Claims | When Disaster Unemployment Assistance is activated, the agency will provide disaster information. This assistance provides weekly benefit payments to those out of work due to the disaster, including self-employed persons, farm and ranch owners, and others not covered under regular unemployment insurance programs.. | 844-224-5818 |
| Environment | Tennessee Department of Environment and Conservation | Information on environmental programs, conservation, licensing,permitting and remediation. Online directory of Environmental Field Offices (EFO) in Tennessee. | 888-891-8332 |
| Essential Needs | Tennessee Department of Human Services: Services for Families | Assistance in filing for public assistance programs including Supplemental Nutrition Assistance (SNAP) for food stamps, Medicaid, and other state financial assistance. | 866-311-4287 Nashville: 615-743-2000 |
| Essential Needs | Tennessee Department of Health: Women's, Infant & Children's (WIC) Program | Nutrition evaluation and monthly coupons to receive supplemental, highly nutritious foods such as iron-fortified cereal, milk, eggs, peanut butter and dried beans. Online directory for local health department offices and WIC clinics. | 800-342-5942 |
| Essential Needs | East Tennessee Human Resource Agency (ETHRA) | Services and resources for families and individuals. Advocacy, services for independent living, nutrition, housing and utilities, employment support, transportation, judicial support, and education. | 865-691-2551 TTY: 800-848-0298 |
| Essential Needs | Chattanooga Area Food Bank | Emergency food assistance, and nutrition programs. online searchable "Hungry? We can Help" directory by zip code or county to locate assistance. | 211 Chattanooga: 423-622-1800 |
| Essential Needs | Second Harvest Food Bank of Middle Tennessee | Serving Middle and West Tennessee. Emergency food assistance, online "Get Help" directory by zip code or county to locate assistance. | 211 615-329-3491 |
| Essential Needs | Second Harvest Food Bank of East Tennessee | Serving East Tennesee. Emergency food assistance, online "Get Help" directory by zip code or county to locate assistance. | 211 865-521-0000 |
| Essential Needs | Second Harvest Food Bank of Northeast Tennessee | Serving Northeast Tennesee counties of Carter, Greene, Hancock, Hawkins, Johnson, Sullivan, Washington and Unicoi Counties. Emergency food assistance, online "Get Help" directory by zip code to locate assistance. | 211 423-279-0430 |
| Essential Needs | Mid-South Food Bank | Emergency food assistance, online "Get Help" directory by zip code to locate assistance. | 901-527-0841 |
| Family & Protective Services | Tennessee Department of Children's Services: Child Safety | Report child abuse and neglect. Trained case managers will guide hotline callers through a series of questions. Callers don't have to know all the details of the abuse or neglect. The case managers will determine the severity of the situation and how best to intervne. | Emergency: 911 877-237-0004 |
| Family & Protective Services | Tennessee Department of Human Services: Adult Protective Services | Adult Protective Services staff investigate reports of abuse, neglect (including self-neglect) or financial exploitation of adults who are unable to protect themselves due to a physical or mental limitation. APS staff assess the need for protective services and provide services to reduce the identified risk to the adult. | Emergency: 911 888-277-8366 |
| Financial Assistance | Tennessee Department of Human Services: Services for Families | Assistance in filing for public assistance programs including Supplemental Nutrition Assistance (SNAP) for food stamps, Medicaid, and other state financial assistance. | 866-311-4287 Nashville: 615-743-2000 |
| Health Care Services | Tennessee Medicaid: TennCare | Information for Tennessee's state Medicaid program TennCare, TennCare Kids, providers, and long term services and supports. | 855-259-0701 |
| Financial Assistance | U.S. Small Business Administration Disaster Customer Service Center (SBA) | Low interest mortgages, personal property, and economic injury loans are available to homeowners, renters, and business owners affected by the disaster. | 800-659-2955 TTY: 800-877-8339 |
| Housing | Socialserve: Housing Resource Center | Socialserve.com is a non-profit organization that assist tenants and agencies in finding affordable housing for callers free of charge. Using a toll-free number, callers work with trained, bilingual call center specialists to find available housing. | 877-428-8844 |
| Housing | Tennessee USDA Rural Development | USDA Rural Development provides low interest mortgages, guaranteed mortgages, 1% interest mortgages for seniors, loans for repairs and mortgage payment assistance for families living in rural areas. | 800-342-3149 615-783-1300 |
| Identity Theft | Tennessee Bureau of Investigation: Identity Theft | Information for victims of identity theft including what steps to take and agencies to report theft. | 615-744-4000 |
| Insurance | Department of Commerce & Insurance | General insurance information, license verification, and fraud reporting services. | 615-741-2241 |
| Legal Services | Tennessee Bar Association | Information and resources for legal services, and referrals to attorneys providing free or reduced fee legal services to individuals affected by a disaster. | East Tennessee: 865-522-7501 Middle Tennessee: 615-242-6546 Southeast Tennessee: 423-756-3222 |
| Legal Services | Chattanooga Bar Association | Information and resources for legal services for the public, and a lawyer referral service. | 423-756-3222 |
| Legal Services | Memphis Area Legal Services | Free legal assistance in civil (non criminal) matters to persons in Fayette, Lauderdale, Shelby and Tipton counties in Tennessee. Services available to low income or elderly persons. | 866-361-9001 901-523-8822 |
| Legal Services | West Tennessee Legal Services | Provides assistance in civil cases in Benton, Carroll, Chester, Crockett, Dyer, Decatur, Gibson, Hardeman, Hardin, Haywood, Henry, Henderson, Lake, McNairy, Madison, Obion, and Weakley counties. | 800-372-8346 731-423-0616 |
| Legal Services | Legal Aid Of East Tennessee | Help for low-income East Tennesseans, seniors, and persons with disabilities with legal issues. Online intake available. | Knoxville: 865-637-0484 Chattanooga: 423-756-4013 Cleveland: 423-303-2266 Maryville: 865-981-1818 Johnson City: 423-928-8311 Morristown: 423-587-4850 |
| Legal Services | Legal Aid Society of Middle Tennessee & The Cumberland's | Information and legal help, cases for employment, family and domestic violence, health and benefits, housing, tax and money cases. Volunteer Lawyers Program provides pro bono services. | 615-244-6610 |
| Roadside Assistance | Tennessee Department of Transportation: 511 Information System | Traffic information, incidents, construction and weather conditions. Recorded road condition information | 511 877-244-0065 |
| Tax Preparation | Tennessee Department of Revenue | State tax information, tax resources, title and registration. Online directory of office locations. | 800-342-1003 Nashville: 615-253-0600 |
| Veterans Services | Tennessee Department of Veterans' Affairs | Information regarding veteran benefits including pensions, medical care, home loans, burial, and life insurance. | 615-741-2345 |
| Vital Statistics | Tennessee Department of Safety and Homeland Security: Driver Services | Online driver services, replacement driver licenses, replacement identification cards, and directory of driver services locations. | 615-253-5221 866-849-3548 |
| Vital Statistics | Tennessee Department of Revenue: Title and Registration | Online services available, replacement title and registrations, vehicle titles, directory for county clerk locations. | 888-871-3171 615-741-3101 |
| Vital Statistics | Tennessee Department of Health - Vital Records Division | Replacement birth, death, marriage certificates and other vital document services. | 855-809-0072 615-741-1763 |
| Volunteer | VOLUNTEERS SHOULD NOT SELF-DEPLOY |
Referrals Last Updated: May 2024
Last updated