AccessInfo E-mail List
How to Subscribe/Unsubscribe (July 30, 2018)
Affordable Connectivity Program
Affordable Connectivity Program Is Winding Down (January 12, 2024)
What You Need to Know (December 31, 2021)
Americans with Disabilities Act
30th Anniversary of the ADA (July 24, 2020)
ASL Consumer Support Line
General Information (January 12, 2022)
Broadband Access
Access to High-Speed Internet (September 15, 2023)
Broadband 2009 Field Hearing
Broadband
Broadcast Television and Post Incentive Auction Transition
Frequently Asked Questions (April 19, 2018)
Carceral Communications
Communications Services for Incarcerated People (April 12, 2024)
Closed Captioning
General Guidance (June 19, 2018)
Exemptions (June 19, 2018)
Caption Quality Requirements (June 19, 2018)
Filing a Complaint (June 19, 2018)
Consumer Complaints
How to File a Complaint with the FCC (February 20, 2020)
COVID-19 Consumer Scams
General Information (November 18, 2020)
Data Caps Stories Portal
FCC Launches Data Cap Stories Portal (American Sign Language) (June 30, 2023)
Direct Video Calling
About Direct Video Calling (December 6, 2016)
Disability Rights Office
Introduction to the Disability Rights Office (December 17, 2020)
Emergency Broadband Benefits Program
Announcement (May 10, 2021)
Emergency Connectivity Fund
What Does It Do and How Can It Help Schools and Libraries (June 21, 2021)
Emergency Preparedness
About Accessible Televised Emergency Information (August 14, 2019)
About Emergency Communications – Preparing for Network Outages (August 21, 2019)
About Emergency Communications – What to Do During A Network Outage (August 21, 2019)
Lifeline
Lifeline - Consumer Guide (September 11, 2020)
Real-Time Text
Real-Time Text (September 13, 2017)
Request for Dispute Assistance
Request for Dispute Assistance (February 27, 2023)
Text to 911 for Emergencies
Text to 911 for Emergencies (October 14, 2014)
Telecommunications Relay Services
Telecommunications Relay Services (July 21, 2021)
Video Relay Services
Using VRS While Out of US (September 27, 2022)
2017 Video Relay Service (VRS) Improvement Order (June 23, 2017)
This video is presented in American Sign Language with English captions and no audio track. View the transcript.
User Registration
April 30 Deadline for TRS User Registration (April 13, 2018)
What is the User Registration Database? (September 21, 2015)
Why is the FCC doing this? (September 21, 2015)
What are the new registration requirements? (September 21, 2015)
How will this affect me? (September 21, 2015)
Why must I provide my last four digits of my social security number (SSN)? (September 21, 2015)
What if I don’t have a SSN? (September 21, 2015)
What will the FCC do with my information? (September 21, 2015)
What if I don’t want to give my SSN? (September 21, 2015)
Can I use VRS if I decide not to give my SSN? (September 21, 2015)
Can I use VRS if I decide not to give my SSN? (September 21, 2015)
Check In Before You Port Out (September 21, 2015)
VRS Reform
Part 1 (June 10, 2013)
Part 2 (June 10, 2013)