YOUR ORDER

Order Process

    • Orders are processed and shipped on business days only (Excluding Sundays and Public Holidays).
    • Orders placed on holidays or weekend days will be processed the following business day.
    • Orders with Standard Service are processed within 1-4 business days.
    • ESTĒE LAUDER X SABYASACHI : No exchange and return applicable on Sabyasachi Lipsticks. 10% discount on your first order not applicable.

Maximum Order Quantity

We must limit orders to 3 of any single item, with a maximum purchase of ₹1,00,000 per customer. In addition, we must also limit orders to no more than three (3) orders per customer per day. Orders exceeding these limits are subject to cancellation. If you have any questions, please call us at 18002672888 or Contact Us and we will be happy to assist.

Order Status

Check the status of your most recent orders at esteelauder.in Click on the and login to your Account to view the status of your orders.

To track your order via the carrier's website, click on the tracking number next to the order to view the delivery status of your order.

*Please note: Some carriers may not have tracking information available for up to 24 business hours after the order is shipped.

Cancel Booking

If you would like to cancel an online order after it has been placed, please contact us by phone at 18002672888 within one hour of placement. We will do our best to accommodate your request. Once an order is processing, we regret that it cannot be changed or cancelled.

Occasionally, orders or parts of an order are cancelled for various reasons. Some reasons are:

    • Item(s) are not available
    • Difficulty in processing payment information.
    • Cannot ship to the address provided
    • A duplicate order was placed
    • By customer request
    • Purchase limits have been exceeded
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