Contact

Would you like to contact us?

We recommend that our existing customers use the my.enovos.lu customer portal. This way, your request is directly linked to your account and we can help you more quickly.

You can also take a look at our “Frequently asked questions“. In most cases, you will find an answer to your query there.

Contact form

To best help you, please select your topic first.

In response to your request

Pour obtenir une réponse rapide à votre question, veuillez consulter notre FAQ.

In response to your request

To become an Enovos customer, please use our dedicated online form Become-a-customer.

In response to your request

We recommend that our existing customers use the customer portal my.enovos.lu.
If you don't have an account, you can also use our move form move.enovos.lu.

In response to your request

Please contact us at +352 2737 6632.

In response to your request

Thanks for checking out our FAQs.

enodrive, our mobility solution

Thank you for visiting our enodrive website for any information.
If you have not found the answer to your question, please fill in the form below.

enoprimes, des primes pour vos rénovations énergétiques

Merci de consulter notre site enoprimes pour toutes informations.
Si vous n'avez pas trouvé la réponse à votre question, veuillez remplir le formulaire ci-dessous.

fonds nova naturstroum, un engagement écologique à long terme

Merci de consulter notre page fonds nova naturstroum pour toutes informations.
Si vous n'avez pas trouvé la réponse à votre question, veuillez remplir le formulaire ci-dessous.

In response to your request

We invite you to visit "Consume your own electricity" or "Total injection into the grid". If you have not found the answer to your question, please fill in the form below.

In response to your request

Nous vous invitons à consulter la page « Comprendre ma facture » qui explique en détails tous les éléments repris dans nos factures. Si vous n’avez pas trouvé la réponse à votre question, veuillez remplir le formulaire ci-dessous.

In response to your request

We recommend our customers to use the customer portal my.enovos.lu.
If you don't have an account, you can complete the form.

Your contact information

Your references

J'ai besoin des factures pour la période :

Required information

In response to your request

Thank you for sending us the following documents:

  • Connection contract for the production facility from the grid operator;
  • Grid usage contract from the grid operator.
  • Déposez votre fichier ici ou cliquez ici pour le télécharger Vous pouvez télécharger jusqu'à 4 fichiers.

    Required information

    Déposez votre fichier ici ou cliquez ici pour le télécharger

    New customer?

    You are not yet an Enovos customer but you would like to take out a contract? Follow this link.

    Already a customer?

    Are you already an Enovos customer? Take all the necessary steps in your customer area.

    New customer?

    You are not yet an Enovos customer but you would like to take out a contract? Follow this link.

    Already a customer?

    Are you already an Enovos customer? Take all the necessary steps in your customer area.

    Are you a professional? Find an answer to your needs:
    SEE OUR OFFERS FOR PROFESSIONALS

    How can I find out about my consumption?

    If you have a my.enovos.lu account, you can consult the evolution and details of your consumption at any time by going to the “Consumption” tab of the customer portal.

    If you do not have an account and you receive your bills in paper format, you will find information on your consumption on the second page, and on the third page the historical evolution of your consumption. This trend is also shown on the statement of account that you receive in paper format once a year.