Information Technology & People: Volume 36 Issue 5

Guest editorial: Work from home (WFH), employee productivity and wellbeing: lessons from COVID-19 and future implications

George Saridakis, Yannis Georgellis, Vladlena Benson, Stephen Garcia, Stewart Johnstone, Yanqing Lai

Virtual meetings and wellbeing: insights from the COVID-19 pandemic

Willem Standaert, Sophie Thunus, Frédéric Schoenaers

The purpose of this paper is to examine the relationship between virtual meeting participation and wellbeing. Based on the conservation of resources theory, we hypothesize that…

Impact of COVID-19 awareness and technological anxiety on “mandatory telework”: a Danish case study

Vibhav Singh, Surabhi Verma

The uncontrolled spread of COVID-19 has forced employees to use telework technologies and platforms to perform different tasks, that is, “mandatory telework”. COVID-19 is a…

The influence of remote work communication satisfaction and CSR association on employee alienation and job satisfaction: a moderated-mediation study

Shiva Kakkar, Samvet Kuril, Swati Singh, Surajit Saha, Anurag Dugar

Scholars and practitioners have raised concerns that mandatory remote work can lead to feelings of isolation and alienation in employees. Therefore, this study aims to investigate…

Remote working and employee engagement: a qualitative study of British workers during the pandemic

Toyin Ajibade Adisa, Chidiebere Ogbonnaya, Olatunji David Adekoya

Through the lens of Conservation of Resources (COR) theory, this study explores how remote working inhibits employee engagement. The authors offer a fresh perspective on the most…

Well-being and working from home during COVID-19

Sonia Schifano, Andrew E. Clark, Samuel Greiff, Claus Vögele, Conchita D'Ambrosio

The authors track the well-being of individuals across five European countries during the course of the coronavirus disease 2019 (COVID-19) pandemic and relate their well-being to…

Difficulties experienced by managers in the coordination of teams working from home: an exploratory study considering the COVID-19 pandemic

Edilson Alves Rodrigues, Izabela Simon Rampasso, Milena Pavan Serafim, Walter Leal Filho, Rosley Anholon

This research aims to analyse difficulties experienced by Brazilian managers in coordinating teams working from home during the coronavirus disease (2019) COVID-19 pandemic.

How do remote workers perform during COVID-19 lockdowns? Examining professional isolation, cynicism and psychological hardiness

Xinying Yu, Yuwen Liu

With the spread of COVID-19, governments have initiated lockdown procedures and forced organizations to switch to remote working. Employees working remotely in isolated and…

Explaining individual job performance in work from home (WFH) arrangements

Kjersti Berg Danilova, Andreas Ulfsten, Tom Roar Eikebrokk, Jon Iden, Trond Vegard Johannessen, Daniel Johanson

This study investigates which factors are conducive to individual job performance in large-scale work from home (WFH) arrangements that rely on the current generation of…

Work from home issues due to COVID-19 lockdown in Indian higher education sector and its impact on employee productivity

Anuradha Nayak, Akanksha Dubey, Mrinalini Pandey

This study focuses on work from home (WFH) issues faced by faculty members of higher education institutes in India during the coronavirus infection (COVID-19) pandemic. The study…

A flash in the pan or a permanent change? The growth of homeworking during the pandemic and its effect on employee productivity in the UK

Alan Felstead, Darja Reuschke

This paper has three aims: Firstly, it puts the pandemic-induced surge in homeworking into context by charting trends in homeworking in the UK since the early 1980s. Secondly, it…

Collaboration technology affordances from virtual collaboration in the time of COVID-19 and post-pandemic strategies

Alanah Mitchell

This paper aims to explore key collaboration technology affordances from virtual collaboration and remote work during the time of COVID-19. The purpose of this exploration is to…

Exploring the impact of digital work on work–life balance and job performance: a technology affordance perspective

Sophia Xiaoxia Duan, Hepu Deng, Santoso Wibowo

Digital technologies have been transforming the traditional workplace and reshaping how work is designed, performed and managed in organizations. This makes understanding digital…

Supporting participatory innovation during the COVID-19 pandemic: a comparative study of enterprise social media use

Kaveh Abhari, Michael Pesavento, David Williams

The need for accelerating innovation is exacerbated as organizations struggle to either adapt or perish in this unforgiving condition due to the COVID-19 disruption. To address…

Digital working during the COVID-19 pandemic: how task–technology fit improves work performance and lessens feelings of loneliness

Simen Nordbø Abelsen, Svenn-Helge Vatne, Patrick Mikalef, Jyoti Choudrie

This study aims to investigate the relationship between information and communication technologies (ICTs) use and work performance during the coronavirus disease 2019 (COVID-19…

Perceptions of users and non-users of an early contact tracing mobile application to fight COVID-19 spread: a value-based empirical investigation

Mihail Cocosila, Glen Farrelly, Houda Trabelsi

The purpose of this study is to describe a comparative study of the perceptions of users and non-users of an early contact tracing application helping to prevent the spread of the…

Migration and financial transactions: factors influencing mobile remittance service usage in the pandemic

Wei-Lun Chang, Vladlena Benson

In the global migration crisis COVID 19 had devastating consequences. Workers were confined to their locations due to travel restrictions and working from home became “working…

Quality of smart-work support service, perceived value and intention to continue smart-work: empirical evidence from Korea

Sang Soo Kim

Smart-work has been attracting more attention since the COVID-19 outbreak hit the world in 2020. Smart-working practices do not always run smoothly despite the necessary…

Work-from-home (WFH) during COVID-19 pandemic – A netnographic investigation using Twitter data

Zahra Daneshfar, Aswathy Asokan-Ajitha, Piyush Sharma, Ashish Malik

This paper aims to create a better understanding of the challenges posed by work from home (WFH) during the ongoing COVID-19 pandemic, to investigate the public sentiment toward…