Information
1. Consumer rights
2. Dispute resolution tools
- European Consumer Centres; Network (ECC-NET)
- ODR Platform
- ADR (Alternative Dispute Resolution) entities
- Financial Dispute Resolution Network (FIN-NET)
- European Small Claims Procedure
- Judicially – Search for a lawyer in the EU
3. Consumer products' safety
Rules on ensuring non-food product safety in the EU and Safety Gate, the rapid alert system for exchanging information about non-food banned products.
4. Consumer protection's law enforcement
Enforcing consumer protection in the EU, international agreements, injunctions in infringement cases, ensuring legal compliance