DPD processes the different categories of personal data of the subjects affected in different ways. However, it is always done only within the extent necessary to achieve the purpose for which they are being processed. As to the "Data Range" below, it should be noted that it is an informative, maximum set of data. In a particular processing, the range of data narrows only to those that DPD inevitably needs to process to achieve a particular purpose.
a. Principal, Sender and Recipient of the parcels
For the purpose of proper and provable provision of services and actions performed, especially but not only processing of orders, picking up and delivering of the Consignments, invoicing of the services and related business activities of DPD, we process the necessary identification data.
Range of Data: Identification data, Contact information (phone, email), and Other necessary Data to achieve the purpose.
For some services, Date of birth, ID Number and Personal identification number may also be included in the Identification data. However, this is the only way we can demonstrate to the Sender, and to be responsible for, the fact, that we have fulfilled its instructions for identity verification, the addressee's age.
We do not need to verify the recipient's identity when handing in a consignment if the individual contractual service setting with the Sender allows to use a security PIN, which proves the person's eligibility to receive the consignment.
b. Suppliers and their representatives
Necessary identification Data of representatives of our suppliers and contractual partners are processed for the purpose of proper fulfilment of the concluded contracts, realization of legitimate interests in business relationship and business and also to fulfil legal obligations.
Range of Data: Identification data, Contact information (phone, email) and Other necessary Data to achieve the purpose.
c. Employees of other employers
Identification Data of other employers' employees who fulfil their job tasks in DPD workplaces or for whom the supplier, for example, ensures its contractual performance (if knowledge of Data is necessary for this contractual fulfilment), we process only in order to fulfil our legal obligations (e.g. health protection at work and fire protection), protection of property and legitimate interests of DPD or communication in business relations.
Range of Data: Identification data, Contact information (phone, email) and Other necessary Data to achieve the purpose.
d. Persons in labour relation or similar relations with DPD
In order to fulfil properly the rights and obligations in employment relations, social security, tax liability, protection of our property and legitimate interests, we process identification and other necessary Data of employees or temporary workers. If necessary according to law, then Data processed for this purpose may also include Data of other persons which are important for the fulfilment of legal obligation, particularly those of family members (child, spouse, partner ...).
Range of Data: Identification data, Contact information (phone, emails), Legal information on health checks, Personal data and Other similar Data, Information on the course of employment relationship, Data on use of work equipment and working hours, data on occupational accidents, etc.
e. Visitors of the DPD websites and Users of Online applications
In order to make the functionality of the DPD websites, the online applications and review of its work more effective and easier for users, and also for their protection, Data on the web site visitors are stored in the so-called "Cookies" – small files that allow DPD to store specific information about PC visitors of the websites while visiting DPD websites. Cookies help DPD to determine the frequency of visits, the number of visitors, and to modify DPD services to make them comfortable and efficient, among other things, to identify users when using online applications and to retain preferred user settings. Cookies cannot penetrate user systems.
Range of Data: IP addresses and user settings within online applications.
f. Addressees of business notifications
For the aim of offering services, other marketing and business purposes, as well as providing information about important facts related to the activities of DPD, we process the contact details of persons representing our contractual clients, potential clients and all other persons who have granted their consent for that particular purpose.
Range of Data: Identification data, Contact information (emails, phone contact).
g. Persons entering monitored areas of DPD
DPD premises, where consignments, cash and personal data are handled, are proportionally secured by the record in a visitor's book, record of entry to the restricted access area; they are monitored by security video camera recording system (CCTV), especially for the reasons of security and property protection. Camera recordings are made available only to a clearly defined circle of DPD employees, and only for the purpose of investigation of security incidents. The camera recordings for such a case are divided into external and internal ones with different retention periods. All monitored areas are properly marked.
Range of Data: appearance and acts of persons moving in monitored premises
h. Other persons and other personal data
In various areas of DPD's activities, there may be situations where it is necessary to process various Data of persons, which cannot be precisely categorized in advance. In such cases, we always process the Data exclusively to the extent necessary to achieve the specific purpose of the processing, and in the controlled mode.
This is the case, for example, increasing the comfort of the provided shipping services, safety and provability of the delivery of consignments, recording of the GPS coordinates of the transport parcel labels.
Range of Data: Specifically as to a determined purpose, with regard to a principle of “Data minimisation”.
