Excel Incident Priority Matrix for post- migration support

I'm looking for an Excel expert to create an incident priority matrix specifically for my Customer Relations Team. Key Requirements: CR team triage incoming incidents to correctly prioritise the incident. They look at a number of contributing factors such as; 1. Customer Value (<99k, >100k) 2. Users affected (in % terms) 3. Customer Renewal date (<6months, <2 Months etc) 4. Perceived Customer Importance (High, Med, Low) I'd like to document the criteria, then tick say 'value x', 'users affected y' = priority 1/2/3 Ideal Skills: - Advanced Excel knowledge - Experience with incident management - Understanding of customer service dynamics - Ability to create user-friendly templates