I am a dedicated professional from Philadelphia, PA, with a solid background in customer service and business administration. I have my Associate of Science Degree in Business Administration at Pennsylvania State University. I have honed my skills as a Lead Customer Service Associate at Wawa. In this role, I effectively managed customer concerns, showcased my leadership abilities, and contributed to improved team performance. My experience as a Checker at Acme further developed my customer interaction skills, allowing me to build rapport and enhance customer satisfaction. I am enthusiastic about applying my academic knowledge and practical experience to a new role, particularly one that values innovative customer solutions and exceptional service. With a proactive approach and strong problem-solving capabilities, I am eager to make a positive impact within a team.
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